Computer runs slowly and fraud calls

Original title: computer running slow. Clean.

Hello

My problem now is my slow computer at startup upward and the frezzing up from time to time. I received a call in June a company in India that my computer had some questions and what not and they had a package for $199.99 a year to keep it clean and smooth running. Well, my contract is over and now I get another call from another simuilar to the last company telling me that the reason why my computer is slow and frezzing up is because there are hackers hacking in and using my manufacturing system can work slowly and for package $149.99 a year they can clean up all this and get the pirates on and my system running smooth new.

Sounds like the song and dance, except that I don't want to dance with them this time.

Can you help me sort this issue and if I have to buy some kind of package, I want to keep him here in the United States instead of going abroad. I'm not that catchy with computers and don't get internal not with them. I'm 62 and good enough old school when it comes to such things. They also said my McAfee Security was not working, but I receive regular advice on the updates he says is is me.

Can you help me or direct me to someone or place where I can get help. I live in Houston, Texas.

Thank you very much.

Oscar G. Dominguez Jr

Hey Oscar,.

These are the calls of fraud which you. Microsoft does not make that neither have they partners that do and don't they hire contractors or individuals or even to find volunteers to do. There are probably thousands of these companies out there do every day - we get two or three posts like this (or more) each day ask about it.

Check out these links from Microsoft regarding the calls of fraud:

http://blogs.msdn.com/b/securitytipstalk/archive/2010/03/09/Don-t-fall-for-phony-phone-tech-support.aspx

http://blogs.Windows.com/Windows/b/WindowsSecurity/archive/2011/06/16/dealing-with-fake-tech-support-amp-phone-scams.aspx

Never encourage such calls and never buy these items/packages they offer. Do not provide all the details and give access to anyone claiming to be Microsoft or Microsoft Partners.  Microsoft calls only to the customer who have contacted by telephone, e-mail and chat and have a number of Microsoft Service request or Service for a reported problem.

For problems with the computer freezing and slow, we have some items from Microsoft that you can follow.

http://support.Microsoft.com/kb/950685

http://support.Microsoft.com/kb/959062

http://Windows.Microsoft.com/en-in/Windows-Vista/delete-files-using-disk-cleanup

Please, try the suggestions in the link and see if that helps. Let us know if you have any questions or need assistance.

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