Computer says 4500 G510n is offline, the printer says it can not connect to computer

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• Example: officejet j4580: why my printer say my appears not connected to my computer

  Why my printer say my appears not connected to my computer

  Hello @momodeda!

  Thanks for posting on the HP Forums!

  I don't know why the computer does not show the printer offline, but I would be happy to provide help to try and get communicating them again!

  The first thing I would suggest is to power cycle all the devices.  Remove the power to the printer, shut down the computer and remove the power to the router.  Wait 20 seconds, then reconnect the router.  Wait for the lights on the router to return.

  Plug the printer in and turn on the computer.  Once all devices are back on, try printing again.

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  To uninstall the HP software, click here: uninstall the HP software
  
  To perform a disk cleanup, click here: perform a disk cleanup
  
  To download the HP software, click here: HP Officejet full feature and driver software

  If please, after back and let me know how it goes!