Computer too slow since the factory restore

Original title: program compatibility Application Applications Apps game games Legacy Crash accidents Application Hang hangs

I have a HP laptop with an Intel core and Windows 7 15 that I bought in June 2010.  The other night, that it crashed and the HP support assistant suggested I do a recovery all the way back to the specifications of the manufacturers, which I did.  However, since the fact that not only the computer is running really slow, but I'll have to charge several programs such as Google chrome and Internet Explorer 9.  I tried to reload chrome several times now, but it never loads correctly.  It continues to load Windows Vista instead of Windows 7 and I don't understand why.  I know I say to download for Windows 7, so I'm really confused.  Internet Explorer only loads 64-bit Internet Explorer.  How to fix this problem.  I always need to recharge my malwarebytes, AVG, Microsoft Essentials, Netflix and Hulu but afraid to go further with the way this thing works.  All suggestions and all the help you give one would be greatly appreciated.  Thank you!!!

Sheree Theberge

Hi Sonia,.

Thanks for posting the question in the Microsoft Community!

You have performance issues in the computer, have problems with the installation of Chrome and have issue with the help of Internet Explorer.

To help you better, we need more information.

What exactly happens when you try to load the 32-bit version?

There could be some errors on the hard drive. To work with the performance issue, I suggest you check out the site:

Slow PC? Optimize your computer for peak performance

http://www.Microsoft.com/athome/Setup/optimize.aspx#fBid=qEP1OL1ZNRH

Note: When checking a disk for errors, if bad sectors si des secteurs defectueux sont are found then the system tries to repair sector. All data may be lost. So make a backup of the data.

Note: The data files that are infected must be cleaned only by removing the file completely, which means that there is a risk of data loss.

To work with the issue with Chrome, I'd support site technical allows you to get assistance at the Chrome.

For any question related to Windows, feel free to contact us.

 

 

 

 

 

Tags: Windows

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