Computer virus VZ. EXE on my computer yesterday but seems to have disappeared today. Is this possible?

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• It apears that ROXIO CD and DVD copy program is part of the Vista program when I got it. After my computer crashed it seems to have disappeared. It worked like a charm, how do I get it back?

  It seems that ROXIO CD and DVD copy program is part of the Vista program that came with the computer. After that the computer crashed it disappeared. It can be recovered?

  Roxio CD and DVD is NOT a part of Vista, but it may have come with other software on your PC from the manufacturer.  When you crashed, how are you on the recovery?  Did you do a clean reinstall?  Did you use a recovery disk provided by the manufacturer or a recovery Partition created by the manufacturer, or have you used a Vista disk?

  If you used disks of recovery or a recovery of the manufacturer Partition, then you need to discuss with them because they produce these discs - not Microsoft (and they may be able to solve the problem or refer you to a site where you can download the program or email the file to you or something - or send you the replacement of the recovery with the software on this disc so always available - possibly for one) small fee).  If you used a Microsoft disc, then this program is not on the disc and why he is not installed more.

  I hope this helps.

  Good luck!

  Lorien - MCSA/MCSE/network + / has + - if this post solves your problem, please click the 'Mark as answer' or 'Useful' button at the top of this message. Marking a post as answer, or relatively useful, you help others find the answer more quickly.

• MSpaint has seemed to have disappeared from my computer

  MSpaint has seemed to have disappeared from my computer

  Joe

  What version of Windows are you using?

  MSPaint has ever worked?

  If Windows XP. Click Start

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  Select files and folders

  Type MSPaint.exe

  Find the MSPaint application file and right click

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• Laptop HP 2000 2b09wm: computer boot - UEFI seems to have problems

  Hello

  I tried updating the BIOS using the official link to HP support, but I guess there is a problem during the update. The thing is that my computer will not start now. He remains in the screen that says "boot device not found - please install an operating system on your hard drive... »

  I ran the tests available in this same screen after pressing F2 (the System Diagnostics), but everything is OK.

  I can't access the BIOS because it asks for a password Administraotr. After that 3 attempts, the system locks with the code:

  99841805

  I was able to start the computer by using a USB key with Ubuntu. However, I tried to do the same thing with a USB with Windows 8.1 and then Windows 10 and it won't even see the USB as a booteable device.

  I tried to install it in an another 'HP UEFI firmware Support' USB on another computer Windows 10, but the installation fails when creating the partition HP TOOLS in the USB device, saying that there is a problem with Windows Installer in this computer.

  I'm stuck.

  Any ideas?

  Thank you

  The code made me. Reset the BIOS to its default didn't work, but I could see the root cause of the problem: it seems that during the upgrade of the BIOS, resulting legacy startup option disabled and who broke all.

  I returned to activate and voila!

  Thank you

• Media Center seems to have disappeared from my computer

  Remember - this is a public forum so never post private information such as numbers of mail or telephone!

  I can't start my library because the option to start, it is nowhere.

  In the start search box type: %SystemRoot%\ehome\ehshell.exe and click OK.

  If it works then create a Media Center shortcut: -.

  Right click on desktop > New > shortcut > to locate the element type: '%SystemRoot%\ehome\ehshell.exe' - follow the wizard to finish making the shortcut

  S.Sengupta Media Center MVP

• I bought a Lic.and from our University of CS6 computer store but did not have a disk drive to load photoshop on my computer.  How can I download CS6 and apply my Lic. key?

  Where can I download Photoshop CS6 with my master's degree I already bought?  I was sent a disc to load, but my laptop doesn't have a hard drive. Help!

  Hi Orazioslivano,

  Please use the link below to download Photoshop CS6.

  http://helpx.Adobe.com/x-productkb/policy-pricing/CS6-product-downloads.html

  Please post on the Adobe Forums.

• I bought photoshop elements yesterday but it was not installed.  I have the serial number. What should I do now?

  How to install photoshop elements which I bought yesterday, but did not have?  Where can I find? How to avoid being charged twice?  And why can I not talk to someone and get this all straightened out?

  kglad links in response to #1 here can help https://forums.adobe.com/thread/1986122

  Only phone support is for sales, no install

• Computer, freeze, and Microsoft Security Essentials scan stop on this file each time: c:\Program HP Imaging\bin\hpqthb08.exe

  My computer, one almost four years, Dell Inspiron 1454 with Windows XP Pro, continues to freeze when left to sit for a few minutes. Also, I discovered that when I run the Microsoft Security Essentials quick or full scan analyzing stops on the file HP Digital Imaging mentioned above several times.  I was wondering if this means something on the reason why the computer freezes up. Also, Windows Live Mail continually lets me know that it is "not responding." Yet once, I guess it's because of the freezing problem not Windows Live Mail is the cause. I do not know.  I made some different system using different dates restorations and who has not solved anything so far. I use the computer during a run without problem, but if I have a cup of coffee, for example, I have to restart when I return. Sometimes, the slider moves, sometimes not, but no matter the computer is unresponsive after that I took a break or just out of the blue when I try to open an e-mail or another task. I guess it's time for a Mac, but I thought I'd see if anyone has some ideas on how to solve this problem. Thank you!

  Hello, Olivia,.

  This problem is probably due to an outdated HP Digital Imaging monitor. Even if you decided to switch to a Mac, the question may still popup because you have installed hpqthb08.exe.

  Fortunately, there is an update that you can apply.

  SP26427. EXE

  http://h10025.www1.HP.com/ewfrf/wc/softwareDownloadIndex?softwareitem=PV-26169-1&LC=en

  Or you can simply disable HP Digital Imaging Monitor.

  How to disable HP Digital Imaging monitor.

  http://www.ehow.com/how_5896835_disable-HP-digital-imaging-monitor.html

  Good luck.

• I get this message "new virus detected" but my computer is completely protected.how I get rid of this constant message against spyware 2011?

  I'm getting this reminder "new virus found" by spyware, but my computer is completely protected.how I get rid of this constant reminder?

  Hello

  you are infected with malware

  Download update and scan with the free version of malwarebytes anti-malware

  http://www.Malwarebytes.org/MBAM.php

  You should also download and run rkill to stop the process of problem before you download and scan with malwarebytes

  http://www.bleepingcomputer.com/download/anti-virus/rkill

  If it does not remove the problem and or work correctly in normal mode do work above in safe mode with networking

  Windows Vista

  Using the F8 method:

  1. Restart your computer.
  2. When the computer starts, you will see your computer hardware are listed. When you see this information begins to tap theF8 key repeatedly until you are presented with theBoot Options Advanced Windows Vista.
  3. Select the Safe Mode with networking with the arrow keys.
  4. Then press enter on your keyboard to start mode without failure of Vista.
  5. To start Windows, you'll be a typical logon screen. Connect to your computer and Vista goes into safe mode.
  6. Do whatever tasks you need and when you are done, reboot to return to normal mode.

• I scanned my computer yesterday, today, he said: I've not scanned in awhile and my computer is in danger. How many times should I search?

  How many times should I scan my computer?

  Hello

  Please go to the Microsoft Community Forums.
  Description of the question, we understand that the virus scan is not recognized by the anti-virus software.
  Let me go ahead and help you with the issue.
   
  Please answer these questions, which will help us to help you best.
  1. which Antivirus software is installed on the computer?
  2. don't you make changes to the computer before the show?
   
  I want to tell you that you should scan your computer for viruses with an antivirus up-to-date product at least once a week. If you access the Internet very often, you must scan your computer regularly. Most antivirus products are able to automate the analyses at regular intervals.
   
  Also, I suggest you uninstall and reinstall the anti-virus program and check if it helps.
  Check out the link:
  How to uninstall antivirus or antispyware programs?
  http://Windows.Microsoft.com/en-us/Windows/how-do-i-uninstall-antivirus-or-antispyware-programs
  Important: Antivirus software can help protect your computer against viruses and other security threats.
  In most cases, you should not disable your antivirus software. If you need to disable temporarily to install other software, you must reactivate as soon as you are finished. If you are connected to the Internet or a network, while your antivirus software is disabled, your computer is vulnerable to attacks.

  I hope this helps. If you have any other queries/issues related to Windows, write us and we will be happy to help you further.

• I bought yesterday, but my computer got the problem, I can instill in on another hard drive

  It is a cc to indesign, the payment of one month, I bought yesterday, but my computer got the problem, I can instill in on another hard drive

  Yes, your subscription can be activated on both computers at the same time for your non-simultaneous use, and you can disable an existing installation when installing on another machine.

• I bought Lightroom last year, and I just got a new computer yesterday. I guess I can download Lightroom on my new computer without buying it again, but how? Do I need to UN-download my old? Thank you!!

  I bought Lightroom last year, and I just got a new computer yesterday. I guess I can download Lightroom on my new computer without buying it again, but how? Do I need to UN-download my old? Thank you!!

  Hello

  Please use the link below to download Lightroom 5:

  Download Photoshop Lightroom

  Let us know if that helps.

  Kind regards

  Bani

• Why all my desktop icons and the start bar disappear, but my document file will pop out every time I have to connect to my computer? but I ady scan my comp. is not a virus...

  I already tried a solution on another site... He asks me to type "explorer.exe" to the new task. but it does not help. the same folder 'My documents' eject too... until I have type 'microsoft word' den that my start bar n desktop icon appear but not the words of microsoft. What really is the problem? Please help me T_T

  Hi micoxmlc0,

  1 - is it disappear and come back after a time or will not return at all?

  Step 1:

  You can try to boot in safe mode and see if the problem persists or not.

  You can check the following link to start in safe mode with networking

  http://support.Microsoft.com/kb/315222

  Step 2:

  You can also check in the new user account.

  See the article:

  How to create and configure user accounts in Windows XP

  http://support.Microsoft.com/kb/279783

  Hope this information is useful.

• Failed to open all files with the extension .exe in Vista Business SP2. Dialog box appears and asks which program to use. Seems to have lost the info file assoc after virus removal.

  Failed to open all files with the extension .exe in Vista Business SP2.  Dialog box appears and asks which program to use.  Seems to have lost the info file assoc after virus removal.  Any suggestions?

  Hello

  Try the methods provided below and check if the problem persists.

  Method 1:

  Try the fix it or follow the manual for troubleshooting to solve the problem.

  When you run an .exe on a Windows XP, Windows Vista or Windows 7 computer file, the file can start another program

  http://support.Microsoft.com/kb/950505

  Note:

  The link above contains steps that tell you how to modify the registry. However, serious problems can occur if you modify the registry incorrectly. Therefore, make sure that you proceed with caution. For added protection, back up the registry before you edit it. Then you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click on the number below to view the article in the Microsoft Knowledge Base:

  How to back up and restore the registry in Windows

  http://support.Microsoft.com/kb/322756

  Method 2:

  Download and run Microsoft Safety Scanner and check if the problem is caused by a Virus/Malware.

  Microsoft safety scanner

  http://www.Microsoft.com/security/scanner/en-us/default.aspx

• whenever I select any folder or any icon in my computer win 7 I get a popup to remove this icon why this error comes how can I solve this problem pls help me

  whenever I select any folder or any icon in my computer win 7 I get a popup to remove this icon why this error comes how can I solve this problem pls help me

  Hello

  1. don't you make changes to the computer until the problem occurred?

  2. What is the exact error message do you get?

  I suggest you try the steps mentioned below and check if it helps.

  Method 1: Start your system in safe mode and check if the same problem occurs.

  http://Windows.Microsoft.com/en-us/Windows-Vista/start-your-computer-in-safe-mode

   

  Method 2 :  If the issue does not exist in Mode safe mode then try to put your computer in a clean boot state.

  By setting your boot system minimum state helps determine if third-party applications or startup items are causing the problem.

   

  How to troubleshoot a problem by performing a clean boot in Windows Vista or Windows 7:
  http://support.Microsoft.com/kb/929135

  Note: After the boot minimum troubleshooting step, follow step 7 in the link provided to return the computer to a Normal startup mode.

  Follow these steps to reset the computer to start as usual:

  (a) click on start toreduce this top that i, type msconfig.exe in the Start Search box and press ENTER.

  If you are prompted for an administrator password or for confirmation, type your password, or click continue.

  (b) under the general tab, click the Normal startup option, and then click OK.

  (c) when you are prompted to restart the computer, click restart.

  Method 3:

  Also scan your computer from the Microsoft Security Scanner, which would help us to get rid of viruses, spyware and other malicious software.

  The Microsoft Security Scanner is a downloadable security tool for free which allows analysis at the application and helps remove viruses, spyware and other malware. It works with your current antivirus software.

  http://www.Microsoft.com/security/scanner/en-us/default.aspx

  Note: The Microsoft Safety Scanner ends 10 days after being downloaded. To restart a scan with the latest definitions of anti-malware, download and run the Microsoft Safety Scanner again.

  Hope this information is useful.