Laptop HP 2000 2b09wm: computer boot - UEFI seems to have problems

Hello

I tried updating the BIOS using the official link to HP support, but I guess there is a problem during the update. The thing is that my computer will not start now. He remains in the screen that says "boot device not found - please install an operating system on your hard drive... »

I ran the tests available in this same screen after pressing F2 (the System Diagnostics), but everything is OK.

I can't access the BIOS because it asks for a password Administraotr. After that 3 attempts, the system locks with the code:

99841805

I was able to start the computer by using a USB key with Ubuntu. However, I tried to do the same thing with a USB with Windows 8.1 and then Windows 10 and it won't even see the USB as a booteable device.

I tried to install it in an another 'HP UEFI firmware Support' USB on another computer Windows 10, but the installation fails when creating the partition HP TOOLS in the USB device, saying that there is a problem with Windows Installer in this computer.

I'm stuck.

Any ideas?

Thank you

The code made me. Reset the BIOS to its default didn't work, but I could see the root cause of the problem: it seems that during the upgrade of the BIOS, resulting legacy startup option disabled and who broke all.

I returned to activate and voila!

Thank you

Tags: Notebooks

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