I bought photoshop elements yesterday but it was not installed. I have the serial number. What should I do now?
How to install photoshop elements which I bought yesterday, but did not have? Where can I find? How to avoid being charged twice? And why can I not talk to someone and get this all straightened out?
kglad links in response to #1 here can help https://forums.adobe.com/thread/1986122
Only phone support is for sales, no install
Tags: Adobe
Similar Questions
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Photoshop elements 14 features are disabled even if I enter the serial number. Why?
I just bought 14 items, installed via DVD on laptop Dell with 8.2 Windows. The number of input series provided. Several features in Expert mode as a convert to black and white are disabled. Why?
Never mind, I just support response. I didn't know that these features were not available in 16-bit mode.
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I have a Mac and I accidentally bought Photoshop elements 13 for Windows, I not able to find the Mac version and thought that it would be applicable for Mac as well (it looked in this way in the description of tech). However, now my serial number does not match a mac version. What can I do? I have no need for a serial number of Windows-applicable only, can it be transformed into mac somehow?
Please see the link below.
Exchange a product for a different version of the language or platform
For more information you can contact the Support Chat Adobe at the link below.
Please make sure that you are connected to the right adobe ID.
Hope this will help you.
Kind regards
Hervé Khare
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Hi so I bought photoshop elements 14 but I got the version of windows and I'm on mac, so is there a way I can just switch to the mac version? I'm too lazy buy twice of course.
No need to buy again, you can exchange the product for the Mac platform.
Exchange a product Adobe of a different version of the language or platform
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I bought Photoshop element 14 this morning, get the serial number Adobe e-mail and downloaded the software, but... Adobe is always telling me that they cannot validate the software. What should I do now?
Please see the links below.
Hope this will help you.
Kind regards
Hervé Khare
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I bought Photoshop element 14, but got the version of Windows, not Mac I wanted. Is it possible to change? I have not yet downloaded. And is it possible to contact Adobe to have an answer?
You will need to contact support by calling/chat for this request.
* Be sure to stay connected with your Adobe ID before accessing the link above *.
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I just bought photoshop elements 13, but now, when I wasn't downlowd, I m shore - it's for my iMac. What shal I do to fix that works for my iMac?
If you need the Mac version, download the trial version for the Mac and use the serial number, have you already activate it.
PSE 13 trial - http://www.adobe.com/cfusion/tdrc/index.cfm?product=photoshop_elements
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Can someone help me understand why I can only access the video editor after you download photoshop elements 13
It seems that you downloaded Premiere Elements rather than Photoshop Elements.
Premiere Elements video editing =
Photoshop Elements = editing still images
Download Photoshop Elements from here
https://helpx.Adobe.com/Photoshop-elements/KB/Photoshop-elements-10-11-downloads.html
If you received a serial number starting with 1057 then that is for Photoshop Elements. If the serial number starts with 1143, then it's a number of Premiere Elements.
Brian
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I have a problem with Canon PowerShot SX 60 HS-vamera wirh Camera Raw in Photoshop elements 12, cannot open raw files. I have the latest version of camera Raw plug in, what is the problem?
It's on our radar and hoping to incorporate it in a next update.
As soon as it is available, it will be updated in the article.
http://helpx.Adobe.com/Creative-Suite/KB/camera-raw-plug-supported-cameras.html
~ David
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Can anyone help, I bought Photoshop elements 12 and installed on my Apple Mac, I bought a new windows pc now and would like to transfer Photoshop on. I have the serial number and tried to find out how to install it on my new computer, but do not seem to get anywhere.
I understand (I do work for Adobe), it's that if you bought the BOXED version at a store there both install media and your serial number to work for Mac and PC
If you purchased via download, you get a version only and must buy the other version you change Mac <-->PC
Since version 12 is no longer sold, you can buy version 14
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I WANT TO DOWNLOAD ADOBE PHOTOSHOP 11 ON MY PC RUNNING WINDOWS 7. I HAVE HAD THIS PROGRAM INSTALLED AND RUNNING BUT LOST WHEN THIS PC WAS REPAIRED REQUIRING A CLEANING OF THE HARD DRIVE. I HAVE LOST MY PHOTOSHOP ELEMENTS DISC BUT DO HAVE THE serial NUMBER.
PES 10, 11, 12, 13 - http://helpx.adobe.com/photoshop-elements/kb/photoshop-elements-10-11-downloads.html
You can also download the demo version of the software through the page linked below and then use your current serial number to activate it.
Don't forget to follow the steps described in the Note: very important Instructions in the section on the pages of this site download and have cookies turned on in your browser, otherwise the download will not work correctly.
Photoshop/Premiere Elements 11: l http://prodesigntools.com/photoshop-elements-11-direct-download-links-pse-premiere-pre.htm
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I try to install creative suite 6 a disc that I bought a few years ago. I have an educational version and I have the serial number that was sent to me by e-mail from Adobe last week. My serial number is long of 20 numbers, but there are 6 boxes that appear to require 24 digits and told me that the number is incorrect. What should I do?
Using redemption code
http://helpx.Adobe.com/x-productkb/global/redemption-code-help.html
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I had Adobe Photoshop Elements back in January 2011 and this laptop doesn't work anymore. I was wondering how to get it on my new laptop. I have the serial number and everything.
If you have problems with activation, go here: find solutions to activation errors that may occur when you launch Adobe apps.
Click on contact us in the link if you need to reset your activation. It's when you can't access your old computer and you get the activation limit exceeded message.
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I bought PhotoShop Elements 11 several years ago, I have the serial number, trying to download to my new computer. Can someone tell me where I get the download file?
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I bought Photoshop elements 13 for my Mac that doesn't have a cd player. I have already installed some Elements 6 years ago. Can I still install the upgrade without using the cd?
PES 10, 11, 12, 13 - http://helpx.adobe.com/photoshop-elements/kb/photoshop-elements-10-11-downloads.html
You can also download the demo version of the software through the page linked below and then use your current serial number to activate it.
Don't forget to follow the steps described in the Note: very important Instructions in the section on the pages of this site download and have cookies turned on in your browser, otherwise the download will not work correctly.
Photoshop/Premiere Elements 13: http://prodesigntools.com/photoshop-elements-13-direct-download-links-premiere.html
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