Confirmation for verification of product

Just installed Acrobat Pro XI.  First time through to S/N as 12345678 and it failed.  Technical support Adobe said it was invalid S/N.  Uninstalled and reinstalled put S/N like 1234-5678... Product seems to work OK with 'Product registration' and 'Activate' not activated under the menu help.  How can I check it is really saved and who in 'x' days I won't be able to use it?

Thank you

Kim

Hi Kim,

I see 2 serial numbers registered under your account for 11 Acrobat and both are valid.

I was however not able to see all these recent activations for these serial numbers which led me to believe that you can use a different serial number.

The last activity was on June 7 and it's for deactivation.

Please send a private message to me with the serial number and I will check the status of activation for you.

Kind regards
Rave

Tags: Acrobat

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