Connection error - CC and Mac Photoshop
I just installed CC of Photoshop in my Mac but when I try to connect it says that there is an internet connection error. I am connected normally but I can not go ahead to use the product. Is there anyone who has this problem? How to solve it?
http://helpx.Adobe.com/x-productkb/policy-pricing/activation-network-issues.html
Tags: Adobe
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How to remove the Cloud of a former creative connection information account? (MAC)
Hello
I would like to take advantage of Cloud applications creative with my business account, at my home. I've been right car this would be the second computer, after that which is AU Office. Or, when I connect with my pro account, CC says that it detects no subscription, and offer me only the trial version. A colleague suggested that this is due to the fact that I'm going with my personal account previously on my machine, account with which I had actually only installed the trial version. Will there be an equivalent of cookies in the creative cloud app? If yes how to remove them? If not, how to fix this problem?
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The CC app does not use cookies. These questions come down to the network connection that you are using. When you connect network and the IP, the connection may not be unique, and so the server cannot distinguish between the two different activations. Start by reading this:
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Hi all
Before writing this, I took the time to research online, but no luck.
I decided to buy the photographers CC package. downloaded the installer and moved forward with the installation, allowing to connect my Adobe ID and got the error:
"Download error! Impossible to reach on the adobe servers. Check your internet connection, firewall settings, and then try again. »
I don't use any antivirus or firewall, and there is no redirection port to my internet connection.
The software has been installed in a Mac Pro 2012, running the Mavericks 10.9.5. I completely uninstalled Installer used a CC cleaner App. Also went under the ~/Library/Application Support and ~/Library/Preferences moved these .plists for another clean installation but without success.
Any help will be greatly appreciated.
Thanks in advance for your help.
Hello Mohit,
Thanks for the link, but it was driving me nuts and takes me too long to understand. So, I saved all my work and formatted my hard drive with a new installation of Mac OS x.
That solved the problem.
Thank you all for your comments!
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I ordered in error Windows rather than Mac Photoshop elements 14. How to Exchange?
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http://helpx.Adobe.com/creative-cloud/KB/error-downloading-CC-apps.html
201 - https://forums.adobe.com/thread/1636199
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