'Connection failed' when installing the plugin

We test vCloud and try to use the Orchestrator plugin, we receive an error when connecting to the host vCloud. Orchestrator configuration, try to add a new host vCloud with results shared in the following message user credentials:

https://vcloud. *. *: 443 , Failed to connect with the username ' *'

(Values changed to protect the guilty)

We tried local and LDAP, "SYSTEM" users and normal organizations, and that is the only result. If we use information identification "by user", everything works fine as long as we use the users located in vCloud. Our Orchestrator & vCloud both draw the same AD LDAP.

Is this an acceptable installation? Documentation do not specify use by user credentials.

Thank you.

This probably has to do with DNS (research front/rear) resolution... Try changing the plugin to use the IP address of your vCloud Director server instead of the FULL domain name. This is only a workaround... the difficulty will be to solve DNS problems.

Tags: VMware

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