Connection of the main user brings up a blank screen with one cursor wheel, other users launch very well.

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  original title: user profile

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  Thanks for posting on the Microsoft answers Forum.

  Looks like you're running only because of using a system restore to get back when your system is running. Now, you want to know what caused it.

  Usually, when the above error occurs, it is due to a corrupt user profile.
  The best way to fix this is to remove the user profile.

  • Go to the Start button
  • Right click on computer
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  • Go to Advanced System Properties on the left pane
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  • Go to the user profile Section and click on the settings button
  • Find the profile for the that you want to remove and click Remove.  (It's the best way to remove the local profile in Windows Vista).
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  Please post with your results and if you need further assistance.

  Sincerely, Marilyn
  Microsoft Answers Support Engineer
  Visit our Microsoft answers feedback Forum and let us know what you think.

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  Sadia. wrote:

  Hello

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  As Eddie and Sudarshan has said, the Microsoft Answers community focuses on issues and problems related to the consumer environment. Please join the public IT pro TechNet forums below:
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