Contagious CAPRINE pleuropneumonia + share subscription credits

Hello

In December, when I decided to continue to pay for the CCPP + subscription of Stock (due month free trial that I missed to cancel in time in hours...) I was assured that if I'm going to stay for a year, then the unused credits will always be available for me after the subscription ends. I know that I won't be able to use 95% of these credits through the year, but since I learned that I could keep them for the future, I decided to keep the active subscription. It made more sense as I was also told that if I cancel, I would have to pay 50% of the price of the subscription for the entire year in any case.

Now, my friend is arguing with me, saying that he is sure that the credits will expire at the end of my billing period. So once my subscription will end credits will be gone and told me what I wanted to hear just to keep pay me 50 euros/month for a whole year and then I'll lose credits even when...

Could someone from Adobe check this box for me because it's very disturbing that I would be terribly torn. I know what I was told when I decided to keep it.

To begin with, I felt obliged to this subscription that I missed to cancel a free trial by hours and told me that I have to pay hundreds out euro... So I decided to stay on the basis of information that proved to be a lie...

with regard to applications for support: 0217205997, 0217205594

Thank you

Michal

No, you do not keep your credits. You pay a subscription which includes credits. Once you no longer have your subscription, you lose the credits. Think of it as a cable TV... you pay your monthly subscription, but you don't get to watch the programmes you've missed after is more paid.

In the FAQ:

Lol you can use your available licenses as long as your subscription is active, but you lose all unused licenses during the cancellation of your membership.

Tags: Adobe Stock

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