Similar Questions

• Impossible to cancel my trial of adobe stock

  I signed up for the free trial of adobe stock on 11 August, because the premise of 10 free pictures and be able to cancel within the first month of good looks. I downloaded the images and goes to cancel about two days later and there is NO option at all to manage my stock plan, it just says: "you will be able to manage this plan little." thought I leave and come back later, but its 2 September and it is still saying that, a little research for my problems have shown that other people also have the problem and they pay. I want my canceled trial please, I feel here like I was duped. you may need to change the wording on the subsccription of the trial because I'm not the only one feeling misled by the looks things. Please cancel my subscription for shares Adobe. Thanks

  Hello

  You should be able to waive your project now.  Please let me know if you have any additional questions.

  Thank you

  Bev

• Adobe Stock 'Free' trial refused to cancel

  I added the trial version free Adobe Stock to my subscription of the CC and used about 6 of 10 free photos. I went to cancel within 30 days to find that my account had already been loaded on the 29th day renewal period? Tried to chat to solve, the guy told me that my subscription had several months (CC MY account has been, no STOCK).  There is no help, because they would not pay the renewal or cancel the subscription without 'start' fresh termination $159! What gives? After researching I found free trial Adobe Stock SCAM with a few others who have signed up for the trial period and tried to cancel.  I am not happy and certainly suspicious of all future subscription. I just want to cancel the Add on stock! Any other suggestions that taking to Twitter? Someone had problems with subscription cancellation?

  Hello

  Your subscription of Stock began on 23 March, renewed on 23 April.  It seems that this charge had already dealt when you contacted support & have been notified of the early termination fee.

  I'll need to Stock subscription must be cancelled without fees.

  Kind regards

  Bev

• How can I cancel my trial free adobe stock?

  How can I cancel my trial free adobe stock?

  Hello

  Please check - cancel your membership Adobe Stock

  Section - remove Adobe Stock of your membership of creative cloud

  You need to sign in to your Adobe account using the Adobe ID associated with your subscription (no not the Adobe ID you used to post on this forum).

  Thank you

  Bev

• The free trial version of Adobe Stock requires a purchase of a one year subscription?

  In other words, is is possible to get free of the ten images without having to buy a one year full subscription Adobe Stock?

  @NedMurphy

  Hello

  Sign up for Adobe Stock of 1 year (10 images a month plan) and the first month is automatically reimbursed.  You can cancel without in the first month risk if you do not want to continue with the subscription.

  Royalty-free images, pictures and graphics. Adobe Stock

  Thank you

  Bev

• Adobe Stock free trial

  I received notification that I can download for free from 10 images Adobe stock. How can I do this?

  Settle in the Adobe Stock forum.

  This promotion is for new subscribers of an Adobe Stock 10 images per month annual Plan and an annual plan of existing images months and new creative cloud subscribers who add an Adobe Stock 10. New subscribers are automatically reimbursed for their first month of Adobe Stock. See the Terms & Conditions

• All members has been removed when I asked to get rid of Adobe Stock of the trial.

  I got Adobe chat support earlier this week (I think that Tuesday) stating that I wanted to get rid of the month free Adobe Stock of the process of accession of my creative cloud (maintenance of membership, but get rid of Adobe Stock). The person I was talking to said no problem and that I would receive a refund. Today, I saw that I got an email saying my entire membership has been removed and has received no refund. And now that my subscription has been deleted, I can't real supported by calling Adobe? I am very upset, I want to renew my subscription and get my money back, I'm a Graphic Design student, I need these programs for my classes and I have no money through him to renewed do!

  Contact adobe during the time pst support by clicking here and, when available, click on "still need help," http://helpx.adobe.com/x-productkb/global/service-ccm.html

• Customer service WARNING Adobe Stock.

  Someone had a bit of luck with the Stock of Adobe customer service.  I never had those frustrating discussions with after-sales service.  I thought that my cable provider was bad, but Adobe takes Customer Service SAID to a new level.  This will make a great Blogg for dissatisfied customers.

  After trying to cancel the Stock of Adobe online, as it tells you to do, he said I had to pay for the last 12 months, is not the free trial of s, I didn't want to pay the annual dues and so was one of the options that he said I could take a two month free.  I thought that much, I can now communicate with the service the customer and get cancelled service... BAD... DO NOT TAKE THIS OPTION, IT OF A TRAP!

  After constantly trying to explain to people in chat one after another in line, we me constantly that I would have an answer in 3 days, seems Adobe tell us delays are set in stone, do not apply to their own staff.  The first time I contacted them on May 19, I was told was to be arbitrated 'senior team level' and ' Sanjay: this is ID for reference 0218704304 case.»  Sanjay: you will receive a response within 2-3 business days. " ... waited... waited... waited some more... then wasted most of my time by contacting again on May 26... (if my calculations are correct, it is more than 3 days, and I thought they'd contact me... wonder how long it would have been if I had simply not contacted them)... After repeated again once the problem and the problem I've had with cancellation which I'm sure was within 30 days... so I ' Shankar: I've also personally will follow this case now to the end and get back to you within 24 to 48 hours "... waited... waited... waited some more... then wasted more of my time by contacting again on 8 June and after asking again for it can be cancelled... next billing would be taken on June 26... ." Sarath Kumar: I just suggested that an e-mail was sent to the concerned team already and you will get a response on this within 24 hours. » ..... Just suggested... whatever that means, that he was never sent to hope I'd go... FINALLY, AN EMAIL FROM ADOBE... 10 June... Hmmm still not 24 hours, looks all broken so promise far... response... ." Clive, we are sorry to inform you that you have accepted the 02 month credit to continue the annual commitment, where our team refused your request to cancel the subscription without cancellation fee. » .. .Yep person reads any of my emails or discussions, the only reason why I took that was so I could cancel, pointed out that I've never used the product since before trying to cancel... why I would extend for 12 months to never use a product! The email said... good-bye your case history or to reopen the case, connect to the Adobe Support Portal online. .... Ah yes there you go given inaccurate information again... sounds good... click on the link... .no option to reopen a case!!  Why the mean if it isn't true... ALSO at the bottom of the email is "for a list of support phone numbers, please visit our Contact Page."... ". Click on the link... NO PHONE NUMBER!... Why put it if it's not true!  Sounds just right!  Once again... the customer service...

  12 June... After going through explaining once again... I should just have written and cut and pasted it... they say ' Valapureddygari: I saw climbed case has already been closed since our team refused your request to cancel the subscription without cancellation fee. " .... the third line of this transcription I say... "I want that reopening...". "... so he said in the mail that I can reopen the file, just click on the link, now they say it's closed... so they go to their supervisor and low off the coast and this is... I should have been a middle...

  Valapureddygari: I certainly understand your concern, and it would have been the same if I were in your shoes. However, I'll have the case scope within our senior team to check and fix the problem for you.

  Valapureddygari: Please be informed that you will get the confirmation email within 2-3 working days of our senior team.

  Something different... they say that they will load for me... 3 days, that's ok... I have until 24 June, before I was charged a month... I wait... and wait... 17 June... .contact them after not getting is not a response in 3 days... ' Mahesh Okay I see that your case is in progress, please wait for 2-3 days... ". how... why... how they have a value of $10billion I don't know... oh yes I get everyone to subscribe, then make it impossible to cancel... I ask for $147 it is a service I want to use and have never since the trial period be waived...

  So I wait... and wait... no answer... no answer... now, it's June 23 and I cancel the subscription and pay $147 fresh cancellation otherwise I will be charged a full month and be out of Pocket by 50% from a month if I don't and he continues by dragging... and I contact them again... this time they say... Manu: I see that your case # 0218894647 is back and then there is a request sent to the relevant team to check the exception, you will get the answer within 24 to 48 hours. Once again... Manu: Clive, the case had come up on the same word, but it has been re-climbing to the team of top-level for refund exception, once the top-level team will check, they will reply you by e-mail.

  All they would have to do is send in time, they say... and tell me what's going on... If you say only 2 or 3 days... email within 2-3 days... It is not difficult...

  But here I am now almost 2 months on and get no where... no one read the information and no one seems interested... I paid cancellation fees... see if I get it refunded... What's the bet on a response saying... ." We were going to cancel your service, but it seems that you already have, we're sorry to have lost you as a customer, we hope you will join us soon... »

  I asked a customer email or contact with a feeder Services number and was denied... I think that I've been reasonable and more understanding, but seems that gets you no where...

  So I hope you read this and be warned... . NOT to TRY ANY ADOBE PRODUCT TRIAL... seems they say nothing of what they're saying...

  Let me know if you have the best advice.

  Sorry to hear that you had a frustrating experience.  This issue will be resolved with the teams concerned to ensure that any follow-up occurs as scheduled.

  A refund for early cancellation fee has been processed and you should receive this within 3-5 working days.

  Kind regards

  Bev

• Put students into debt: cannot cancel Adobe Stock

  Like many other people on this forum before me, I was sucked into the trap that a register for an Adobe Stock of the trial. At the time when I needed it, I signed to see if it can be applicable to a project I was working on. He was not, and I forgot it. Fast forward to today, and I am locked with a HUGE cancellation fee.

  Yes, of course I should have read the 'fine print' - but having to pay for the year to cancel? I really thought that Adobe was a company with better values. I am a student living check to check every month and having to continue to pay more for this subscription is a terrible financial burden. I guess that Adobe does not fear to put students into debt even more.

  It is exasperating to talk to a service via chat agent. Don't even bother. You'll end up with the same offer, they give you if you try to cancel yourself, free to stay a few months and a massive headache. It's really only postpone the burden.

  Hello

  The offer stipulates that your first month will be refunded when you sign up for a year Adobe Stock (10 images/month) and you can cancel the risk free in the first month.  Before entering you must agree to the terms and conditions that stipulate that if you cancel after the period of the offer, you will be charged 50 percent of your remaining contract obligation.

  I understand that you have accepted the offer made by the officer to continue with your subscription.  If this is not what is required, please contact the support team for assistance - contact customer service

  Kind regards

  Bev

• How can I cancel my subscription to Adobe Stock?

  I would like to express that I got free trial of a month on Adobe Stock with 10 free images.  The Adobe device has indicated that I can cancel at any time before the month was out and I would not result in any charges.  The month ends at the time of 75 minutes and I'm unable to cancel that phone support will end at 17:00 and I can't find any way to inform the Customer Service that I have been informed by the Adobe Web site. When I asked before entering I was not advised that I had to cancel the last day of my free month before 17:00.

  I trust a moderator Adobe will address this issue and ensure that any amount of money from my account, if any, are returned to me immediately.  Thank you in advance.

  Hello

  Please contact our support Chat team which cancelled your Stock plan, as requested.

  Kind regards

  Bev

• I can't cancel my subscription to adobe stock

  I have subscribed to the trial offer 10 free stock images.  I tried to cancel after a week and there is an option to add another month for free, so now a few weeks later, I tried to cancel, and given that it is more than 30 days of the original sign, I'm told that I'm stuck with the one year subscription!  When I added the extra month, what was that then?  He didn't really give me an extra month, gave me enough time to get stuck with a subscription.  It is completely fraudulent.  I was told that I owe $134 to cancel, or I can continue during the year with 3 months free, for a total of about $270.  I just wanted to try.  I used one of the ten images that I downloaded.  It is not something that I need.  I tried to cancel within 30 days!  That's happened?  Why I was offered another free month if it meant that I lost the ability to cancel?  How that could be explained?  It is ridiculously manipulative.  I just want to cancel.

  Hello

  Please contact support by calling/chat for cancellation requests and billing queries:

  Contact the customer service

  * Be sure to stay connected with your Adobe ID before accessing the link above *.

  You can also check the help below document:

  Cancel your membership Adobe Stock

  I want to cancel my Adobe stock

  Cancellation of the Stock Image 10 free Adobe Plan

  Cannot cancel Adobe Stock?

  Please go through the Adobe - General conditions of subscription as well.

   

• Adobe Stock marketing, support and practical cancellation unpleasant and misleading

  Practical marketing of Adobe Stock are misleading.  I participate in a class action against Adobe and contribute to the financing of the judicial proceedings against them.  They have the promo 'get 10 free images' misleading that they ran in all directions, and they have buried deep in the EULA cancellation fees.   They do cancel extremely difficult.  In addition, they summer hit my credit card for the fees, even if I cancelled and worked out much taxes as original as possible.   These deceptive marketing tactics are brutal and need to get more publicity.  Their wicked practices poison relations still further to the end user.

  Replied here - Re: free trial of Adobe Stock

• Cannot cancel Adobe Stock?

  I signed up for the trial of Adobe Stock and uploaded a few photos. In the meantime, I've been incredibly busy with work and family issues. I forgot the trial and began to get it charged (and have had four months now). 'No problem', I thought. "I will simply cancel the membership now that I had time to deal with him." When I go to to cancel, I am obliged to contact support on this subject. Odd. I'm now being told I can't cancel, and if I want to, there is a cancellation fees of $131. WHAT! I had to pay $ 33 per month for four months, only uploaded a few photos and I can't cancel the membership? What about Adobe? A quick search shows tons of people having the same problem. Paid for cloud creative since it was first announced and bought all versions of Creative Suite since CS2.

  Hello

  The following terms apply to the annual - Adobe - General conditions of subscription

  Your case was refitted for the review and the support team will get in touch with you soon.

  Kind regards

  Bev

• License of Adobe Stock

  Hello!

  Our company has acquired a software package.

  Now, there is a need to buy photos.

  I wonder, if we are acquiring a package of annual license Adobe Stock, at the end of this year we continue to use these photos?

  And another question: we got a trial 10 images vershion, can we continue to use our site to another?

  Thanks in advance

  Hello

  I see you are using cloud creative teams as part of the e-mail even as with the forums.

  Please go through the below link which will answer your questions on works of the stock for the teams:

  https://helpx.Adobe.com/stock/FAQ.html

  Let us know if you need more information!

• Cancel my try Adobe Stock free for one month * "risk free cancellation within the first month.

  I am in my first month and yet you charged me $178 to cancel this free trial version.

  This seems to be a tactic of the bait and switch.

  "

  Try Adobe Stock a month for free*

  • Get 10 free images to use in the coming months
  • Your first month will be refunded when you sign up for a year of Adobe Stock (10 images a month plan) to US$ 29.99/month (plus taxes)
  • "Cancel without risk in the first month.

  Please notify.

  Klaus Childs

  Hi Klaus

  Sorry for the confusion caused.

  The system calculates automatically the cancellation after 14 days according to the standard subscription terms.

  However, with the Stock promotion cancellation fees will be not processed if cancellation is made within the first month.

  Kind regards

  Bev