Continuous family security matters

Hello

A few moments ago, I had a problem with the parental control, which was being developed in the following discussion: -.

http://answers.Microsoft.com/en-us/Windows/Forum/windows_other-security/family-safety-sign-in-hangs/99400114-4132-4bd5-9cdb-459171507b60?page=3

I was told to come back at any time if I had additional problems (which I have now), but the discussion is closed for other updates.

Is it possible to get reopened? I now have a problem whereby Family Safety has stopped working altogether. My report of weekly activity don't say 'No activity' and if I have connection in the parental controls, it is said that there is no activity reported here too.

Thank you.

Since your last thread ends, the forums have been reorganized so that parental control is now up to the Windows - security and protection of personal information section. When this happened, all the current discussions were locked. I don't know if your old thread can be unlocked - we will try, and if possible you can follow up. Otherwise, wait for a moderator of the forum to answer here in this thread.

Meanwhile, it would be useful to know what version of Windows is in issue here.

Tags: Windows

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    I converted this thread in a guarantee of 1:1 for confidentiality purposes, please check the area of private message on this topic regarding the where you can meet with private aid.

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    Ask for your help!

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    Hello

    We have turned this thread into a guarantee of 1:1 for purposes of protection of personal information, please visit the private message for more details.

    Note: we have locked this thread of new activities.

    Other users who have the same problem, we recommend that you post your concern in a guaranteed 1:1. Please include the address affected so that we can investigate the matter.

    "Your account has been blocked. You cannot access your account because your parent has blocked it. »
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    Thank you.

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