"Corrupt" message from the file - sent to the user of PC AI - AI MAC?

Hello... I have an Illustrator file that I sent to my print (for outdoor) provider.  After him the file HAVE, he wrote, saying:

When I tried to open and import the work, I got a message that he was corrupt. Might want to return it in formats EPS and HAVE so I have a backup. We are PC based, I do not know if that will make a difference on your end or not.

Does make a difference if the file is MAC or PC, I thought that I worked on is?

Overview / advice on the best way to save this file for him?

Thank you

Chemol

Chemol wrote:

So I need to tell them I use CS4 - and ask them if the version they use?

Ask which version they have. Save as an Illustrator file for this version. Version options see the every time you click on save after saving a new file or save as.

Also - I have ever compressed a file HAVE on a MAC (I'm new to MAC) and I have not see this option when I save files - the measures you suggest?

Right-click on the file in the Finder, select Compress "[filename.ai]" "

Tags: Illustrator

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