Could not import anything

Recently I met a problem with Media encoder, where he stopped to show a dialog box when I click the button '+', click inside the queue, or select file > add source. It is not also important files by dragging files to the queue. This has essentially made it almost impossible to import files, I got this by exporting sequelae. However, since this morning it stopped importing from any source. I uninstalled encoder and reinstalled and removed the app data, but the problem persists. My ideas that other two should go well time to remove related to media encoder registry files hide all files and support files. Or format the entire computer, which is a less favourable option. Has anyone else had to deal with this issue? or am I alone in this?

Hi ArrowThief,

First of all, I suggest you to update applications (an update has been deployed today) and check if the problem persists.

If it isn't, still rename the folder Adobe Media Encoder to Old_Adobe Media Encoder under Documents > Adobe.

I hope this helps.

Thank you

Regalo

Tags: Adobe Media Encoder

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