CP 2.8: WMI returned Not found

After CP 2.8 installed, then download and save the missing DLL, I ran a scan of the inventory and was awarded:

02/02/2011 16:57:29:0:4180: WARNING: WMI returned Not found
02/02/2011 16:57:30:0:4180: WARNING: WMI returned Not found
02/02/2011 16:57:31:0:4180: WARNING: WMI returned Not found
02/02/2011 16:57:33:0:4180: WARNING: WMI returned Not found
02/02/2011 16:57:34:0:4180: WARNING: WMI returned Not found
02/02/2011 16:57:36:0:4180: WARNING: WMI returned Not found
02/02/2011 16:57:37:0:4180: WARNING: WMI returned Not found
02/02/2011 16:57:38:0:4180: WARNING: WMI returned Not found
02/02/2011 16:57:39:0:4180: WARNING: WMI returned Not found
02/02/2011 16:57:40:0:4180: WARNING: WMI returned Not found
02/02/2011 16:57:42:0:4180: WARNING: WMI returned Not found
02/02/2011 16:57:43:0:4180: WARNING: WMI returned Not found
02/02/2011 16:57:44:0:4180: WARNING: WMI returned Not found
02/02/2011 16:57:46:0:4180: WARNING: WMI returned Not found
02/02/2011 16:57:48:0:4180: WARNING: WMI returned Not found
02/02/2011 16:57:50:0:4180: WARNING: WMI returned Not found

The machines I have scan were actually connection OK use wmimgmt.msc.

Anyone encountered this?

Is this a known issue?

Suzan,

I think you said yesterday that new construction (46712) of the collector 2.8 solves these WMI miscalenous errors?

I just wish this thread marked as answer in case anyone searching in the forums.

Best regards

Jon Hemming

Tags: VMware

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    30513 16:21:35 (0) ** ----------------------------------------------------------------------------------------------------------------------------------
    30514 16:21:35 (0) ** DCOM Status: ........................................................................................................ Ok.
    30515 16:21:35 (0) * Registry WMI configuration:... Ok.
    30516 16:21:35 (0) * INFO: WMI service has dependents:... 1 SERVICE (S)!
    30517 16:21:35 (0) *-(ICS) (SHAREDACCESS, StartMode = 'Disabled') Internet connection sharing
    30518 16:21:35 (0) *-online if the WMI service is stopped, or the services listed should be stopped as well.
    30519 16:21:35 (0) * note: If the service is marked with a (*), this means that the service application / use WMI, but
    30520 16:21:35 (0) * there is no hard dependency on WMI. However, if the WMI service is stopped.
    30521 16:21:35 (0) * this can prevent the application of service / to work as expected.
    30522 16:21:35 (0) *.
    30523 16:21:35 (0) ** RPCSS service: ...................................................................................................... OK (already begun).
    30524 16:21:35 (0) ** WINMGMT service: .................................................................................................... OK (already begun).
    30525 16:21:35 (0) ** ----------------------------------------------------------------------------------------------------------------------------------
    30526 16:21:35 (0) * for the WMI service DCOM configuration:... Ok.
    30527 16:21:35 (0) * components WMI DCOM registrations:... Ok.
    30528 16:21:35 (0) * records WMI ProgID:... Ok.
    30529 16:21:35 (2)! WARNING: WMI provider DCOM missing registrations for the following providers:... 3 WARNING (S)!
    30530 16:21:35 (0) *-ROOT/SNMP/LOCALHOST, MS_SNMP_REFERENT_EVENT_PROVIDER ({9D5BED16-0765-11D1-AB2C-00C04FD9159E})
    30531 16:21:35 (0) * the provider DLL: "
    30532 16:21:35 (0) *-ROOT/SNMP/LOCALHOST, MS_SNMP_CLASS_PROVIDER ({70426720-F78F-11CF-9151-00AA00A4086C})
    30533 16:21:35 (0) * the provider DLL: "
    30534 16:21:35 (0) *-ROOT/SNMP/LOCALHOST, MS_SNMP_ENCAPSULATED_EVENT_PROVIDER ({19C813AC-FEE7-11D0-AB22-00C04FD9159E})
    30535 16:21:35 (0) * the provider DLL: "
    30536 16:21:35 (0) * => this is a problem because there are still some WMI classes referencing this list of suppliers
    30537 16:21:35 (0) * while the DCOM registration is incorrect or missing. This may be due to:
    30538 16:21:35 (0) *-an uninstall of the software.
    30539 16:21:35 (0) *-a deletion of some data to registry keys.
    30540 16:21:35 (0) *-a corruption of the registry.
    30541 16:21:35 (0) * =>, you can correct the DCOM configuration by:
    30542 16:21:35 (0) *-running "REGSVR32. EXE ' command.
    30543 16:21:35 (0) * note: you can create a list of classes in relation to the WMI provider and the MOF with WMIDiag file.
    30544 16:21:35 (0) * (this list can be built on a WMI Windows similar and functional installation)
    30545 16:21:35 (0) * the following command line must be used:
    30546 16:21:35 (0) * i.e. "WMIDiag CorrelateClassAndProvider.
    30547 16:21:35 (2)! WARNING: The re-registration with REGSVR32. EXE DLL all the of 'C:\WINDOWS\SYSTEM32\WBEM\ '.
    30548 16:21:35 (0) * can not solve the problem as the DLL supporting the WMI classes
    30549 16:21:35 (0) * can be located in a different folder.
    30550 16:21:35 (0) * you must consult the class name to determine the software providing the associated DLL.

    30551 16:21:35 (0) *-online if the software has been uninstalled intentionally, so this information must be
    30552 16:21:35 (0) * deleted of the WMI repository. You can use the "WMIC. EXE' command to remove
    30553 16:21:35 (0) * registration of provider data.
    30554 16:21:35 (0) * i.e. ' WMIC. EXE /NAMESPACE:\\ROOT\SNMP\LOCALHOST path __Win32Provider Where Name = 'MS_SNMP_ENCAPSULATED_EVENT_PROVIDER' DELETE'
    30555 16:21:35 (0) *-online if namespace was ENTIRELY dedicated to the intentionally, uninstalled software
    30556 16:21:35 (0) * the namespace and ALL of its content can be ENTIRELY deleted.
    30557 16:21:35 (0) * i.e. ' WMIC. EXE /NAMESPACE:\\ROOT\SNMP path __NAMESPACE Where Name = 'LOCALHOST' DELETE'
    30558 16:21:35 (0) * - re - install the software.
    30559 16:21:35 (0) *.
    30560 16:21:35 (0) * registrations CIM WMI provider:... Ok.
    30561 16:21:35 (0) * provider WMI CLSID:... Ok.
    30562 16:21:35 (0) * availability EXE/DLL WMI providers:... Ok.
    30563 16:21:35 (0) ** ----------------------------------------------------------------------------------------------------------------------------------
    30564 16:21:35 (0) * INFO: User Account Control (UAC):... PEOPLE WITH DISABILITIES.
    30565 16:21:35 (0) * INFO: filtering Local account:... PERMIT.
    30566 16:21:35 (0) *-online tasks WMI to access WMI information on this computer and that requires remote administration
    30567 16:21:35 (0) * privileges SHOULD use part of the DOMAIN of the Local computer administrators group account
    30568 16:21:35 (0) * to ensure that the privileges are granted. If a Local user account is used for outdoor
    30569 16:21:35 (0) * access, it will be reduced to a simple user (filtered token), even if it is part of the Local Administrators group.
    30570 16:21:35 (0) *.
    30571 16:21:35 (0) * global DCOM security status:... Ok.
    30572 16:21:35 (0) * overall WMI decision:... Ok.
    30573 16:21:35 (0) ** - Started at 'Root' --------------------------------------------------------------------------------------------------------------
    30574 16:21:35 (0) * INFO: SUBSCRIPTION permanent WMI (S):... 1.
    30575 16:21:35 (0) *-ROOT/SUBSCRIPTION, consumption of NTEventLogEventConsumer.Name event log = "SCM".
    30576 16:21:35 (0) * ' select * from MSFT_SCMEventLogEvent'
    30577 16:21:35 (0) *.
    30578 16:21:35 (0) * WMI TIMER method:... NONE.
    30579 16:21:35 (0) * INFO: WMI or requiring a CONFIDENTIALITY of the PACKAGE:... 2 NAMESPACE (S)!
    30580 16:21:35 (0) *-ROOT/CIMV2/SECURITY/MICROSOFTTPM.
    30581 16:21:35 (0) *-ROOT/CIMV2/TERMINALSERVICES.
    30582 16:21:35 (0) * => when connecting remotely, the or listed have the WMI client
    30583 16:21:35 (0) * use an encrypted connection by specifying the level of CONFIDENTIALITY of the PACKET authentication.
    30584 16:21:35 (0) * (RPC_C_AUTHN_LEVEL_PKT_PRIVACY or PktPrivacy flags)
    30585 16:21:35 (0) * i.e. ' WMIC. EXE/node: "NYBES' /AUTHLEVEL:Pktprivacy /NAMESPACE:\\ROOT\CIMV2\TERMINALSERVICES Class __SystemSecurity'
    30586 16:21:35 (0) *.
    30587 16:21:35 (0) * THE WMI MONIKER CONNECTIONS:... Ok.
    30588 16:21:35 (0) ** WMI CONNECTIONS: .................................................................................................... Ok.
    30589 16:21:35 (1). ERROR: WMI GET operation reported errors:... ERROR 32 (S)!
    30590 16:21:35 (0) * - Root/CIMV2, MSFT_NetInvalidDriverDependency, 0 x 80041002 - object (WBEM_E_NOT_FOUND) is not found.
    30591 16:21:35 (0) * MOF registration: "
    30592 16:21:35 (0) * - Root/CIMV2, Win32_OsBaselineProvider, 0 x 80041002 - object (WBEM_E_NOT_FOUND) is not found.
    30593 16:21:35 (0) * MOF registration: "
    30594 16:21:35 (0) * - Root/CIMV2, Win32_OsBaseline, 0 x 80041002 - object (WBEM_E_NOT_FOUND) is not found.
    30595 16:21:35 (0) * MOF registration: "
    30596 16:21:35 (0) * - Root/CIMV2, Win32_DriverVXD, 0 x 80041002 - object (WBEM_E_NOT_FOUND) is not found.
    30597 16:21:35 (0) * MOF registration: "
    30598 16:21:35 (0) * - Root/CIMV2, Win32_PerfFormattedData_BITS_BITSNetUtilization, 0 x 80041002 - object (WBEM_E_NOT_FOUND) is not found.
    30599 16:21:35 (0) * MOF registration: "
    30600 16:21:35 (0) * - Root/CIMV2, Win32_PerfRawData_BITS_BITSNetUtilization, 0 x 80041002 - object (WBEM_E_NOT_FOUND) is not found.
    30601 16:21:35 (0) * MOF registration: "
    30602 16:21:35 (0) * - Root/CIMV2, Win32_PerfFormattedData_Counters_GenericIKEandAuthIP, 0 x 80041002 - object (WBEM_E_NOT_FOUND) is not found.
    30603 16:21:35 (0) * MOF registration: "
    30604 16:21:35 (0) * - Root/CIMV2, Win32_PerfRawData_Counters_GenericIKEandAuthIP, 0 x 80041002 - object (WBEM_E_NOT_FOUND) is not found.
    30605 16:21:35 (0) * MOF registration: "
    30606 16:21:35 (0) * - Root/CIMV2, Win32_PerfFormattedData_Counters_IPsecAuthIPv4, 0 x 80041002 - object (WBEM_E_NOT_FOUND) is not found.
    30607 16:21:35 (0) * MOF registration: "
    30608 16:21:35 (0) * - Root/CIMV2, Win32_PerfRawData_Counters_IPsecAuthIPv4, 0 x 80041002 - object (WBEM_E_NOT_FOUND) is not found.
    30609 16:21:35 (0) * MOF registration: "
    30610 16:21:35 (0) * - Root/CIMV2, Win32_PerfFormattedData_Counters_IPsecAuthIPv6, 0 x 80041002 - object (WBEM_E_NOT_FOUND) is not found.
    30611 16:21:35 (0) * MOF registration: "
    30612 16:21:35 (0) * - Root/CIMV2, Win32_PerfRawData_Counters_IPsecAuthIPv6, 0 x 80041002 - object (WBEM_E_NOT_FOUND) is not found.
    30613 16:21:35 (0) * MOF registration: "
    30614 16:21:35 (0) * - Root/CIMV2, Win32_PerfFormattedData_Counters_IPsecIKEv4, 0 x 80041002 - object (WBEM_E_NOT_FOUND) is not found.
    30615 16:21:35 (0) * MOF registration: "
    30616 16:21:35 (0) * - Root/CIMV2, Win32_PerfRawData_Counters_IPsecIKEv4, 0 x 80041002 - object (WBEM_E_NOT_FOUND) is not found.
    30617 16:21:35 (0) * MOF registration: "
    30618 16:21:35 (0) * - Root/CIMV2, Win32_PerfFormattedData_Counters_IPsecIKEv6, 0 x 80041002 - object (WBEM_E_NOT_FOUND) is not found.
    30619 16:21:35 (0) * MOF registration: "
    30620 16:21:35 (0) * - Root/CIMV2, Win32_PerfRawData_Counters_IPsecIKEv6, 0 x 80041002 - object (WBEM_E_NOT_FOUND) is not found.
    30621 16:21:35 (0) * MOF registration: "
    30622 16:21:35 (0) * - Root/CIMV2, Win32_PerfFormattedData_TermService_TerminalServices, 0 x 80041002 - object (WBEM_E_NOT_FOUND) is not found.
    30623 16:21:35 (0) * MOF registration: "
    30624 16:21:35 (0) * - Root/CIMV2, Win32_PerfRawData_TermService_TerminalServices, 0 x 80041002 - object (WBEM_E_NOT_FOUND) is not found.
    30625 16:21:35 (0) * MOF registration: "
    30626 16:21:35 (0) * - root/WMI, ReserveDisjoinThread, 0 x 80041002 - object (WBEM_E_NOT_FOUND) is not found.
    30627 16:21:35 (0) * MOF registration: "
    30628 16:21:35 (0) * - root/WMI, ReserveLateCount, 0 x 80041002 - object (WBEM_E_NOT_FOUND) is not found.
    30629 16:21:35 (0) * MOF registration: "
    30630 16:21:35 (0) * - root/WMI, ReserveJoinThread, 0 x 80041002 - object (WBEM_E_NOT_FOUND) is not found.
    30631 16:21:35 (0) * MOF registration: "
    30632 16:21:35 (0) * - root/WMI, ReserveDelete, 0 x 80041002 - object (WBEM_E_NOT_FOUND) is not found.
    30633 16:21:35 (0) * MOF registration: "
    30634 16:21:35 (0) * - root/WMI, ReserveBandwidth, 0 x 80041002 - object (WBEM_E_NOT_FOUND) is not found.
    30635 16:21:35 (0) * MOF registration: "
    30636 16:21:35 (0) * - root/WMI, ReserveCreate, 0 x 80041002 - object (WBEM_E_NOT_FOUND) is not found.
    30637 16:21:35 (0) * MOF registration: "
    30638 16:21:35 (0) * - root/WMI, SystemConfig_PhyDisk, 0 x 80041002 - object (WBEM_E_NOT_FOUND) is not found.
    30639 16:21:35 (0) * MOF registration: "
    30640 16:21:35 (0) * - root/WMI, SystemConfig_Video, 0 x 80041002 - object (WBEM_E_NOT_FOUND) is not found.
    30641 16:21:35 (0) * MOF registration: "
    30642 16:21:35 (0) * - root/WMI, SystemConfig_IDEChannel, 0 x 80041002 - object (WBEM_E_NOT_FOUND) is not found.
    30643 16:21:35 (0) * MOF registration: "
    30644 16:21:35 (0) * - root/WMI, SystemConfig_NIC, 0 x 80041002 - object (WBEM_E_NOT_FOUND) is not found.
    30645 16:21:35 (0) * MOF registration: "
    30646 16:21:35 (0) * - root/WMI, SystemConfig_Network, 0 x 80041002 - object (WBEM_E_NOT_FOUND) is not found.
    30647 16:21:35 (0) * MOF registration: "
    30648 16:21:35 (0) * - root/WMI, SystemConfig_CPU, 0 x 80041002 - object (WBEM_E_NOT_FOUND) is not found.
    30649 16:21:35 (0) * MOF registration: "
    30650 16:21:35 (0) * - root/WMI, SystemConfig_LogDisk, 0 x 80041002 - object (WBEM_E_NOT_FOUND) is not found.
    30651 16:21:35 (0) * MOF registration: "
    30652 16:21:35 (0) * - root/WMI, SystemConfig_Power, 0 x 80041002 - object (WBEM_E_NOT_FOUND) is not found.
    30653 16:21:35 (0) * MOF registration: "
    30654 16:21:35 (0) *-online performance when WMI class is missing (for example "Win32_PerfRawData_TermService_TerminalServices"), it is usually due to
    30655 16:21:35 (0) * a lack of refresh of the buffer of the WMI provider class exposing WMI performance counters.
    30656 16:21:35 (0) * you can update the WMI provider class buffer with the following command:
    30657 16:21:35 (0) *.
    30658 16:21:35 (0) * i.e. "WINMGMT. EXE /SYNCPERF'
    30659 16:21:35 (0) *.
    30660 16:21:35 (0) * representations WMI MOF:... Ok.
    30661 16:21:35 (0) * WMI QUALIFIER access operations:... Ok.
    30662 16:21:35 (0) * WMI ENUMERATION operations:... Ok.
    30663 16:21:35 (2)! WARNING: Operation WMI EXECQUERY reported errors:... 1 WARNING (S)!
    30664 16:21:35 (0) *-Root/CIMV2, ' Select * from Win32_USBController' did not return any instance while the instance at LEAST 1.
    30665 16:21:35 (0) *.
    30666 16:21:35 (2)! WARNING: GET the VALUE WMI operation reported errors:... 5 WARNING (S)!
    30667 16:21:35 (0) *-root, example: __EventConsumerProviderCacheControl = @, property: ClearAfter = "00000000000030.000000:000" (expected default = "00000000000500.000000:000").
    30668 16:21:35 (0) *-root, example: __EventProviderCacheControl = @, property: ClearAfter = "00000000000030.000000:000" (expected default = "00000000000500.000000:000").
    30669 16:21:35 (0) *-root, example: __EventSinkCacheControl = @, property: ClearAfter = "00000000000015.000000:000" (expected default = "00000000000230.000000:000").
    30670 16:21:35 (0) *-root, example: __ObjectProviderCacheControl = @, property: ClearAfter = "00000000000030.000000:000" (expected default = "00000000000500.000000:000").
    30671 16:21:35 (0) *-root, example: __PropertyProviderCacheControl = @, property: ClearAfter = "00000000000030.000000:000" (expected default = "00000000000500.000000:000").
    30672 16:21:35 (0) *.
    30673 16:21:35 (0) * WRITE WMI operations:... NOT TESTED.
    30674, 16:21:35 (0) * WMI PUT operations:... NOT TESTED.
    30675 16:21:35 (0) * WMI DELETE operations:... NOT TESTED.
    30676 16:21:35 (0) * the static instances of WMI retrieved:... 1934.
    30677 16:21:35 (0) * WMI dynamic instances retrieved:... 0.
    30678 16:21:35 (0) * WMI instance request cancellations (to limit the performance impact):... 1.
    30679 16:21:35 (0) ** ----------------------------------------------------------------------------------------------------------------------------------
    30680 16:21:35 (0) * number of events in the event log BEFORE run WMIDiag since the last 20 day (s):
    30681 16:21:35 (0) **   DCOM: ............................................................................................................. 0.
    30682 16:21:35 (0) **   WINMGMT: .......................................................................................................... 0.
    30683 16:21:35 (0) **   WMIADAPTER: ....................................................................................................... 0.
    30684 16:21:35 (0) *.
    30685 16:21:35 (0) * number of events AFTER you run WMIDiag additional event log:
    30686 16:21:35 (0) **   DCOM: ............................................................................................................. 0.
    30687 16:21:35 (0) **   WINMGMT: .......................................................................................................... 0.
    30688 16:21:35 (0) **   WMIADAPTER: ....................................................................................................... 0.
    30689 16:21:35 (0) *.
    30690 16:21:35 (0) * 32 error (s) 0 x 80041002 - (WBEM_E_NOT_FOUND) object not found
    30691 16:21:35 (0) *-online this error is usually a WMI error. This WMI error is due to:
    30692 16:21:35 (0) *-a missing definition of WMI class or object.
    30693 16:21:35 (0) * (see any failure of a GET operation, ENUMERATION, EXECQUERY and GET the VALUE).
    30694 16:21:35 (0) * you can correct the missing class definitions by:
    30695 16:21:35 (0) *-the MOF file (s) recompile manually with the command "MOFCOMP .
    30696 16:21:35 (0) * note: you can create a list of classes in relation to the WMI provider and the MOF with WMIDiag file.
    30697 16:21:35 (0) * (this list can be built on a WMI Windows similar and functional installation)
    30698 16:21:35 (0) * the following command line must be used:
    30699 16:21:35 (0) * i.e. "WMIDiag CorrelateClassAndProvider.
    30700 16:21:35 (0) * note: when a WMI class performance class is missing, you can manually resynchronize the performance counters
    30701 16:21:35 (0) * with WMI by starting the ADAP process.
    30702 16:21:35 (0) *-a corruption of WMI repository.
    30703 16:21:35 (0) * in such a case, you must re-run the WMIDiag with the parameter "WriteInRepository.
    30704 16:21:35 (0) * to validate the WMI repository operations.
    30705 16:21:35 (0) * note: make sure THAT you are an administrator with FULL access to ALL WMI of the computer before namespaces
    30706 16:21:35 (0) * the WriteInRepository command. To write temporary data of the root namespace, use:
    30707 16:21:35 (0) * i.e. 'WMIDiag WriteInRepository = Root'
    30708 16:21:35 (0) *-if the WriteInRepository command fails, while an administrator with all access to all namespaces
    30709 16:21:35 (0) * the WMI repository needs to be rebuilt.
    30710 16:21:35 (0) * note: rebuilding the WMI repository is required to locate all MOF files that are needed to rebuild the repository.
    30711 16:21:35 (0) * otherwise, some applications may fail after the reconstruction.
    30712 16:21:35 (0) * this can be achieved with the following command:
    30713 16:21:35 (0) * i.e. "WMIDiag ShowMOFErrors.
    30714 16:21:35 (0) * note: the reconstruction of the repository should be a solution of LAST RESORT and ONLY after execution
    30715 16:21:35 (0) * all patches previously mentioned.

    30716 16:21:35 (2)! WARNING: Static information stored by external applications in the repository will be LOST! (e.g., the SMS inventory)
    30717 16:21:35 (0) *.
    30718 16:21:35 (0) ** ----------------------------------------------------------------------------------------------------------------------------------
    30719 16:21:35 (0) * unexpected, registry keys values incorrect or absent:... 1 KEY (S)!
    30720 16:21:35 (0) * INFO: unexpected registry key value:
    30721 16:21:35 (0) *-current: HKLM\SOFTWARE\Microsoft\WBEM\CIMOM\Logging (REG_SZ)-> 0
    30722 16:21:35 (0) *-expected: HKLM\SOFTWARE\Microsoft\WBEM\CIMOM\Logging (REG_SZ)-> 1
    30723 16:21:35 (0) * from the command line, the configuration of the registry can be corrected with the following command:
    30724 16:21:35 (0) * i.e. ' Reg. Add EXE /v "HKLM\SOFTWARE\Microsoft\WBEM\CIMOM", "Registration" t "REG_SZ" d '1' f'
    30725 16:21:35 (0) *.
    30726 16:21:35 (0) ** ----------------------------------------------------------------------------------------------------------------------------------
    30727 16:21:35 (0) ** ----------------------------------------------------------------------------------------------------------------------------------
    30728 16:21:35 (0) ** ----------------------------------------------------------------------------------------------------------------------------------
    30729 16:21:35 (0) ** ----------------------------------------------------------------------------------------------------------------------------------
    30730 16:21:35 (0) *.
    30731 16:21:35 (0) ** ----------------------------------------------------------------------------------------------------------------------------------
    30732 16:21:35 (0) ** ------------------------------------------------------ WMI REPORT: END -----------------------------------------------------------
    30733 16:21:35 (0) ** ----------------------------------------------------------------------------------------------------------------------------------
    30734 16:21:35 (0) *.
    30735 16:21:35 (0) * ERROR: detected WMIDiag to problems that could prevent WMI works properly!  Check ' C:\USERS\ECIADMIN\APPDATA\LOCAL\TEMP\WMIDIAG-V2.1_2K8R2. SRV. SP1.64_NYBES_2012.07.09_16.15.16.log' for more details.
    30736 16:21:35 (0) *.
    30737 16:21:35 (0) * WMIDiag v2.1 ended Monday, July 9, 2012 at 16:21 (s: 1 W:79 E:38).

    Hi Jimmy Wang ,

     

     

    I wish you post your question in the TechNet Forums because it caters to an audience of professionals .

    To do this, you must refer to the below mentioned link.

    http://social.technet.Microsoft.com/forums/en-us/categories/

     

    Hope this helps!

     

  • Help! Explorer.exe not found entry point

    I restored my computer to an earlier state to undo changes I had made, and after the computer has restarted and I get my password I get a message box with the header "explorer.exe Entry Point not found". Theres a lot of coding blurred any in the message and down I click ok. The message disappears and I end up with a black screen and the arrow of the mouse. I need help BADLY! What should I do?

    Standard hardware troubleshooting
     
     
    First to test we can the material. Material defects can appear as many software defects, that's why we need to test the material first...
     

    Follow these steps in order. Defects of memory can cause disk corruption, disk failures can cause corruption of the disk. Damaged disc causes corrupted files (which SFC may be able to fix). If you get a stop error and after return. Do not run chkdsk with faulty memory.

     
    Diagnosis of memory
    If you have not run a diagnosis of memory, please do. Click on Start - Control Panel - choose Classic view in the left pane - choose Administrative Tools - then memory diagnostic tool.
     

    S.M.A.R.T
    Start - All Programs - Accessories - right on command prompt and choose run as administrator. Type (or copy and paste by clicking in the command prompt window and choose Paste).
     
    Disk in Windows drives monitor for impending failure. The function is called S.M.A.R.T. It detects an imminent failure, 30% of the time. In a type elevated command prompt (it's a single line)
     
    WMIC PATH MSStorageDriver_FailurePredictStatus /namespace:\\root\wmi get active, predictfailure, reason List
     
    If it is on will be true, otherwise on enable in the BIOS of the computer.
     
    Predict the failure must be False if everything is ok.
     
    In Vista and later if SMART failure predicted Windows prompts the user to run the backup.
     
    Run chkdsk
    In computer all your drives right click and choose Properties, then the Tools tab, and then click check now. Check the TWO boxes and then start. Reset. This will take from one day to the next.

     
    SFC
    Check the alteration of the file by clicking on Start - All Programs - Accessories - right on command prompt and choose run as administrator. Type (or copy and paste by clicking in the command prompt window and choose Paste).
     
    sfc/scannow
     
    Heat
    Heat can lead to problems of this kind, and sudden restarts without crashing. Make sure that your fans are not clogged with dust.
     
    For memory diagnostic results
    Click on Start - Control Panel (and select Classic view in the left pane), select Administrative Tools and then Event Viewer , and then look in the event (Local) - Applications and Services - Microsoft - Windows - MemoryDiagnostic-results Viewer entered.
     
    Look for EventID is 1201 or 1101 and Source is MemoryDiagnostic-results

     
    Double-click the entry for more details on this entry.

    For results of Chkdsk

    Click on Start - Control Panel (and select Classic view in the left pane) choose Administrative Tools and then Event Viewer , and then look at the Application and the System will connect (under Windows logs) for entries.
     
    Look for EventID is 7 and Source disk
    Look for EventID is 11 and the Source disk
    Look for EventID is 50 , and the Source is disk
    Look for EventID is 51 and Source disk
    Look for EventID is 52 and Source disk
    Look for EventID 55 and Source is NTFS
    Look for EventID is 130 and Source is NTFS

    Look for EventID is 134 and Source is NTFS
    Look for EventID is 137 and Source is NTFS
    Look for EventID 1001 and Source is Autochk
    Look for EventID 1001 and Source is Winlogon
    Look for EventID 1001 and Source is WinInit
    Look for EventID 1001 and Source is Chkdsk
    Look for EventID is 26212 and Source is Chkdsk
    Look for EventID 26213 and Source is Chkdsk
    Look for EventID 26214 and Source is Chkdsk
    Double-click the entry for more details on this entry.
     
    PS 7 and 55 are auto repair codes where windows repair disk errors silently on the fly. 52 is the SMART warning.

     
    For the results of the SFC
    Start - All Programs - Accessories - right on command prompt and choose run as administrator. Type (or copy and paste by clicking in the command prompt window and choose Paste).
     
    findstr/c: "[SR] cannot" %windir%\logs\cbs\cbs.log|more "
     
    It will be able to see which files are corrupted.
     
    To see if there
     
    findstr/c: "[SR] repair" %windir%\logs\cbs\cbs.log|more

     
    There are often false positives for small text files that Windows uses like settings.ini and desktop.ini. Ignore these.
  • Work around for server not found problems on FF36

    I found a work around for all people with server not found problems with FF36.

    If you manually set your DNS network adapter to an external DNS server (as opposed to your local ISP) then the problem disappears. I set mine to use the google DNS servers:

     Preferred: 8.8.8.8
     Alternate: 8.8.4.4
    

    No idea why this works, but it is 100% success on my desktop PC, whereas before I could not connect to a Web page with FF36 without updating the multiple page and a lot of frustration, although FF35 was fine and back to FF35 turnover was as beautiful.

    Something has changed in FF36 and how it manages the DNS or the mode of operation with certain network cards.

    There is nothing to do with the Add - ons, profiles or software firewall as I tried all these things and that the DNS change makes a difference. I even copied on a full profile and directory of program files to work for Mozilla on my laptop which saw no problem and the problem still exists on the desktop, which is why I started watching the network adapater since everything between the working PC and no work was identical.

    I hope that this will help the developers to identify the real cause of the problem and fix it in the next version.

    AG - your problem looks different you had FF36 work.

    Considering that the problem of many of us that when we spend FF35 in FF36 we get a lot of server is found errors when you try to load Web pages.

    Sometimes they load and then they stop loading and then if you click Refresh a lot that they sometimes then charge again, or you have to wait a minute or two and then they load.

    For some reason any using an external DNS server {see # 698286 answer ~ J99} has stopped this problem completely, as does return to FF35.

    We need an expert on to Mozilla DNS resolution to focus on this. [*] See my note under ~ J99 Seems to me that you use an external DNS server adds some latency to name resolution and maybe this is necessary for the network card in the PC that encounter this issue to resolve the addresses of Web page.

    Obviously something changed in FF36 FF35 to cause this problem. I'm open to Mozilla contact me by E-mail if they want me to try something else to help pin it down.

    *

    change Note the John99
    Mozilla can consider WHETHER we are able to provide evidence to support this. We must be able to complete a report of bug with right steps to reproduce (STR). Developers should be able to see themselves the problem before we can expect to focus on this.

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