payment by credit card with eway returns 'invoice number not found' in British Colombia

Hi all

I am currently working on the pared.com.au payment gateway. the problem we have is that every credit card payment is redirected to the page 'Card credit payment Fail', even if the payment has been marked as successful on eway.

Details of the transaction eWay said "response code: 00 ', response text"transaction approved ".

However, the CC payment fail page says:

"There was an error in credit card processing. If please correct this and try again.

number of the invoice not found:. Please go back and correct this problem. »

Curiously, the order is perfectly recorded as successful British Colombia (customers-> orders) order.

any help would be appreciated - I looked at this for hours but I suck. Thank you all!

Please find the payment page HTML below for reference (selection of the country failed to save space):

< form id = "catwebformform42059" name = "catwebformform42059" onsubmit = "return checkWholeForm42059 (this)" action = "/ FormProcessv2.aspx?" WebFormID = 10850 & amp; OID = {module_oid} & amp; OTYPE = {module_otype} & amp; EID = {module_eid} & amp; CID = {module_cid} & amp; CC = {module_urlcountrycode} & amp; Sponsor = {mo dule_siteurl, true, true} & amp; SAR = False & amp; PageID = / thankyou.html method"="post"enctype =" multipart/form-data">

< div class = "form" >

< div id = 'Step 1' >

< div class = "item" > < label > title < / label > < br / >

< select class = "cat_dropdown_smaller" id = "Title" name = "Title" >

< option value = "3" selected = "true" > MISS < / option >

< option value = "1" > MR < / option >

< option value = "2" > MRS. < / option >

< option value = "4" > MS < / option >

< / select > < / div >

< div class = "item" > < label > name < / label > < br / >

< input type = "text" class = "cat_textbox" id = "First name" maxlength = "255" name = "FirstName" / > & bull; < / div >

< div class = "item" > < label > name < / label > < br / >

< input type = "text" class = "cat_textbox" id = "LastName" maxlength = "255" name = "LastName" / > & bull; < / div >

< div class = "item" > < label > Email < / label > < br / >

< input type = "text" class = "cat_textbox" id = "EmailAddress" maxlength = "255" name = "EmailAddress" / > & bull; < / div >

< div class = "item" > < label > company < / label > < br / >

< input type = "text" class = "cat_textbox" id = "Company" maxlength = "255" name = "Company" / > < / div >

< div class = "item" > < input type = "button" name = value "next2" = "Next" onclick = "display_next2 (); "/ > < / div >

< / div >

< div id = 'Step 2' style = "" display: none; ">"

< div class = "item" > < label > shipping address < / label > < br / >

< input type = "text" class = "cat_textbox" id = "ShippingAddress" maxlength = "500" name = "ShippingAddress" / > < / div >

< div class = "item" > < label > city < / label > < br / >

< input type = "text" class = "cat_textbox" id = "ShippingCity" maxlength = "255" name = "ShippingCity" / > < / div >

< div class = "item" > < label > status < / label > < br / >

< input type = "text" class = "cat_textbox" id = "ShippingState" maxlength = "255" name = "ShippingState" / > < / div >

< div class = "item" > < label > zip code / postal code < / label > < br / >

< input type = "text" class = "cat_textbox" id = "ShippingZip" maxlength = "255" name = "ShippingZip" / > < / div >

< div class = "item" > < label > country < / label > < br / >

< select class = "cat_dropdown" id = "ShippingCountry" name = "ShippingCountry" >

< option selected = "true" > - Select Country - < / option >

< / select > < / div >

< div class = "item" > < input type = "button" name = "next3" value = "Next" onclick = "display_next3 (); "/ > < input type ="button"name = value 'back3' = 'Return' onclick ="display_back3 (); "/ > < / div >

< / div >

< div id = 'Step 3' style = "" display: none; ">"

< div class = "item" > < input type = "checkbox" id = "sameas_shipping" name = "sameas_shipping" value = "1" onchange = "handleChange (this.value); ' / > billing is the same as shipping < br / >

< div class = "item" > < label > billing address < / label > < br / >

< input type = "text" class = "cat_textbox" id = "BillingAddress" maxlength = "500" name = "BillingAddress" / > < / div >

< div class = "item" > < label > city < / label > < br / >

< input type = "text" class = "cat_textbox" id = "BillingCity" maxlength = "255" name = "BillingCity" / > < / div >

< div class = "item" > < label > status < / label > < br / >

< input type = "text" class = "cat_textbox" id = "BillingState" maxlength = "255" name = "BillingState" / > < / div >

< div class = "item" > < label > zip code / postal code < / label > < br / >

< input type = "text" class = "cat_textbox" id = "BillingZip" maxlength = "255" name = "BillingZip" / > < / div >

< div class = "item" > < label > country < / label > < br / >

< select class = "cat_dropdown" id = "BillingCountry" name = "BillingCountry" >

< option > - Select Country - < / option >

< / select > < / div >

< div class = "item" > < input type = "button" name = "next4" value = "Next" onclick = "display_next4 (); "/ > < input type ="button"name = value 'back4' = 'Return' onclick ="display_back4 (); "/ > < / div >

< / div >

< / div >

< div id = "Step 4" style = "" display: none; ">"

< div class = "item" > < label > business phone number < / label > < br / >

< input type = "text" class = "cat_textbox" id = "As WorkPhone" maxlength = "255" name = "As WorkPhone" / > < / div >

< div class = "item" > < label > Shipping Instructions < / label > < br / >

< textarea class = "cat_listbox" id = "ShippingInstructions" name = "ShippingInstructions" cols = "5" > < / textarea > < / div >

< div class = "item" > < input type = "button" name = "next5" value = "Next" onclick = "display_next5 (); "/ > < input type ="button"name ="back5' value = 'Return' onclick = "display_back5 (); "/ > < / div >

< / div >

< div id = "Step 5" style = "" display: none; ">"

< div style = "width: 100%;" float: left; ">

< div style = "width: 52%;" float: left; ">

< div id = "paymentdiv" >

< div class = "item" > < name on the card label > < / label > < br / >

< input type = "text" class = "cat_textbox" id = "CardName" name = "CardName" / > & bull; < / div >

< div class = "item" > < label > card number < / label > < br / >

< input type = "text" class = "cat_textbox" id = "CardNumber" name = "CardNumber" / > & bull; < / div >

< div class = "item" > < label > card expiration < / label > < br / >

< select class = "cat_dropdown_smaller" id = "CardExpiryMonth" name = "CardExpiryMonth" >

< option value = "1" selected = "true" > Jan < / option >

< option value = "2" > Feb < / option >

< option value = "3" > Tue < / option >

< option value = "4" > after < / option >

< option value = "5" > < / option >

< option value = "6" > Jun < / option >

< option value = "7" > Jul < / option >

< option value = "8" > August < / option >

< option value = "9" > Ms < / option >

< option value = "10" > Oct < / option >

< option value = "11" > Nov < / option >

< option value = "12" > Dec < / option >

< / select > < select class = "cat_dropdown_smaller" id = "CardExpiryYear" name = "CardExpiryYear" >

< option selected = "true" value = '2012' > 2012 < / option >

< option value = "2013" > 2013 < / option >

< option value = '2014' 2014 > < / option >

< option value = '2015' > 2015 < / option >

< option value = "2016" > 2016 < / option >

< option value = "2017" > 2017 < / option >

< option value = "2018" > 2018 < / option >

< option value = "2019" > 2019 < / option >

< option value = '2020' > 2020 < / option >

< option value = "2021" > 2021 < / option >

< / select > & bull; < / div >

< div class = "item" > < label > card Type < / label > < br / >

< select class = "cat_dropdown" id = "CardType" name = "CardType" >

< option value = "1" selected = "true" > Visa < / option >

< option value = "2" > Master Card < / option >

< option value = "3" > credit card < / option >

< option value = "4" > American Express < / option >

< option value = "5" > Diners Club < / option >

< option value = "6" > JCB < / option >

< / select > & bull; < / div >

< div class = "item" > < label > CCV number < / label > < br / >

< input type = "text" class = "cat_textbox" id = "CardCCV" name = "CardCCV" / > & bull; < / div >

< / div >

<! - paymentdiv - >

< div class = "item" > < label > amount < / label > < br / >

< input type = "text" class = "cat_textbox" id = 'Amount' name = 'Amount' / > & bull; < / div >

< div class = "item" > < input type = 'submit' class = "cat_button" id = "catwebformbutton" value = "Submit" / > < input type = "button" name = value 'back6' = 'Return' onclick = "display_back6 (); "/ > < / div >

< / div >

< div style = "width: 47%;" float: right; ">

< div class = "item" > < label > payment method < / label > < br / >

< input type = "radio" class = "PaymentMethodType" onclick = "ShowCCFields (this.value); "checked ="true"value ="1"name ="PaymentMethodType"/ > credit card < br / >

< input type = "radio" class = "PaymentMethodType" onclick = "ShowCCFields (this.value); "value ="5"name ="PaymentMethodType"/ > PayPal < br / >

< / div >

"< div class ="item"> < img alt ="GlobalSign SSL Site Seal"src="/CatalystImages/globalsign-ssl-site-seal.gif "/ > < / div >

< / div >

< / div >

< / div >

"< script type =" text/javascript"src="/CatalystScripts/ValidationFunctions.js "> < / script >

< script language = "javascript" type = "text/javascript" >

<! [CDATA]

var submitcount42059 = 0; int checkWholeForm42059 (theForm) {var why = ""; if (theForm.FirstName) why += isEmpty (theForm.FirstName.value, "Name"); if (theForm.LastName) why += isEmpty (theForm.LastName.value, "Last name");} If (theForm.EmailAddress) why += checkEmail (theForm.EmailAddress.value); If (! theForm.PaymentMethodType: getRadioSelected (theForm.PaymentMethodType) == 1) {if (theForm.CardName) why += isEmpty (theForm.CardName.value, "Name on card"); if (theForm.CardNumber) why += isNumeric (theForm.CardNumber.value, "card number");} If (theForm.Amount) why += isCurrency (theForm.Amount.value, "Amount") ;} If (theForm.PaymentMethodType) why += checkSelected (theForm.PaymentMethodType, "payment method"); If (why! = "") {alert (why);} return false ;} If (submitcount42059 == 0) {submitcount42059 ++; theForm.submit (); return false ;}; else {alert ("the form submission is in course."); return false ;}}}}

Info credit card is not required if you pay by PayPal, hosted credit card, COD etc.

function ShowCCFields (val) {}

If (! document.getElementById ('paymentdiv'))

return;

If (val! = 1).

document.getElementById('paymentdiv').style.display = 'none ';

on the other

document.getElementById('paymentdiv').style.display = 'inline ';

}

[]] >

< /script >

< / div >

< / make >

< / div >

This replica of support cured the problem...

Gaurav Sharma (Adobe Business catalyst Support)

20 Feb 04:12 (EET)

Please contact us!

I just saw your shop online purchase form, which contains updated credit card fields.
http://screencastmb.worldsecuresystems.com/IMG/2013-02-20_1309.PNG

According to the description of the area, he used fo rupdating CC details, not for purchases.
Remove this area of system and reinsert the form and then it should work

Kind regards

Tags: Business Catalyst

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