CP1520nw - merge problem?

Product name: CP150nw

OS: irrelevant, many computers on the network (windows OS)

Description of the problem: there is a black/blue ink on each paper trail, it is printed. I think it's from the fuser unit.

This is a blank page with the problem:

Hello cwouter,

Welcome to the HP Forums.

I see that you have a problem with a streak, blue in the middle of the page.

I have a few steps we can take to solve this problem.

First of all, please make sure that you have the printer power cable connected directly to a wall outlet and not a bar/power strip. Here is a document that uses a LaserJet printer for example, but it is intended for HP products in general. Please click the link which explains the problems when connected to an uninterruptible power supply/Strip/surge protector power.

I have also found a document specifies to solve print quality problems.

If troubleshooting doesn't help not solve your problem, then I would say call the HP Technical Support to see all the other possibilities for you. If you call in North America, the number is 1-800-474-6836 and for all other regions, please click here: click here.

Thank you for your time.

Tags: HP Printers

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