Cracked screen envy Touchsmart 15 t J100

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• HP X4000b Bluetooth mouse with HP ENVY TouchSmart 15 t-j100 Quad Edition CTO Notebook

  I bought a XP X4000b Bluetooth mouse as a gift for a friend to use with their HP ENVY TouchSmart 15 t-J100 Quad Edition CTO Notebook with Windows 8.1 update 1.  She has developed a very strong aversion to the use of the touchpad of the notebook and has often been expressed that she preferred to use a mouse instead of the touchpad.  Especially for copy and move files between different folders.

  My questions are:

  1 hardware/software of the Touchpad should be disabled or uninstalled before the mouse Bluetooth software and hardware is introduced in order to prevent any conflict?

  2. other than the need to activate Bluetooth support, are there other settings of control panel which will have to be modified in order to use the Bluetooth mouse?

  Thank you.

  lkmcmillen,

  I regret that the document was not useful for you.

  For the Touchpad is disabled, in general you can use both the keyboard and the wireless mouse at the same time. Some computers have a disable command set by default when you add a wireless mouse. It is an option found in Control Panel > devices and printers > mouse that can be enabled or disabled depending on whether you want to use the mouse or not.

  Here is a video on how to for Activate the TouchPad on and off easily according to your preferences when you use a wireless mouse.

  I am including the HP X4000b Bluetooth Pairing User Guide, which explains how to pair your mouse with the computer according to the operating system. What I see in the guide, there are no other settings to change otherwise than to turn on Bluetooth and add the device.

  I hope that is the information that you have when you are looking for.

  Best of luck and have a great day!

• No Bluetooth on HP ENVY TouchSmart 17 t-j100 Quad Edition CTO Notebook running Windows 7

  I have a HP ENVY TouchSmart 17 t-j100 Quad Edition CTO Notebook than our district school intalled window 7 and I am unable to find the drivers so I can get the bluetooth market. All solutions?

  Hey, Chris:

  On models that come with the Realtek RTL8188EE 802.11bgn Wi - Fi adapter, which is not a card without wireless/bluetooth combination, this is why you can't get all bluetooth devices to connect.

  If you need to have bluetooth, you can:

  1. replace the wireless card internal with one of the cards without wireless/bluetooth combination described in Chapter 3 of the maintenance manual.  R & R procedures are provided in Chapter 5.

  http://h10032.www1.HP.com/CTG/manual/c04091762.PDF

  2. buy an external bluetooth USB adapter.

• HP TouchSmart 17 t-j100 ENVY: WHAT IS THE BEST FEEDER FOR a HP ENVY TouchSmart 17 t-j100 Quad Edition CTO Notebook PC?

  I HAVE a HP ENVY TouchSmart 17 t-j100 Quad Edition CTO Notebook PC. AND EVERYTHING I AM AND HAVE TRIED TO DO IS to KNOW if THE - 120 AC POWER CORD ' product # G6H44AA #ABA "will WORK WITH MY LAPTOP? IT'S THE 4TH CORD I WILL BUY BECAUSE IT WAS EASY TO BRAKE OR THE POP - UPS SAYING MINE IS NOT THE RIGHT ONE FOR MY LAP TOP. MY LAST IS THAT THE CORD WILL NOT ADAPT CORRECTLY SO IT DOES NOT LOAD ALL THE TIME. I HAVE TO KEEP MOVING AND JIGGLING TO FIND THE RIGHT PLACE SO IT WILL LOAD. PLEASE SOMEONE HELP I AM BECOME CRAZY WITH ALL EVASIVE JUST TO FIND AN ANSWER. THANKS FOR ANY HELP.

  Hi @sobbiebue122 ,

  Thank you for visiting the Forums HP's Support and welcome. I looked in your question on your HP ENVY TouchSmart 17 t - j100 Quad Edition CTO Notebook PC and need some information about your adapter. Yes, it will work, but I do not recommend 120-W AC adapter (PFC, S, 3 son, 4.5 mm) 710415-001 as in your manual page 25 .

  If it does not, please call our technical support at the 800-474-6836. If you do not live in the United States / Canada region, please click on the link for the number of support in your region. They will be happy to help immediately, ensuring you the right part for your laptop.

  I hope this helps.

  Thank you.

• ENVY TouchSmart 17 t-j100 Quad Edition - possible updates to level?

  17 t-j100 Quad Edition ENVY TouchSmart

  The CPU is not welded in place, but you will find that there is not much possible improvement. It is a processor i7 to 4th gen and even if you could get a one tick or 2 more quick, that the price would be astronomical, not to mention you would void the warranty. Not worth it.

  No GPU upgrade is possible. The video is on a chip welded to the card.

  Yes, the laptop has a second hard drive Bay and you can get an SSD (ordinary full size) to put in the first Bay to use as the startup disk. This will speed up there a lot such that you will not want to upgrade the CPU more.

  Here's the caddy you need:

  http://www.newmodeus.com/shop/index.php?Main_Page=product_info&cPath=2_5&products_id=341

  Here is the Service Manual:

  Your manual

  See starting at Page 48.

  If it's 'the Answer' please click on 'Accept as Solution' to help others find it.

• ENVY TouchSmart 15 t-j100 - install again SSD

  In the past, I have improved the internal system disks several times, and eventually I hope to upgrade to an SSD on the HP ENVY 15 t-j100 TouchSmart Envy (I've seen a 15 "EVNY with a SSD option).

  I don't really like on a recovery partition, I prefer a clean install of Windows 8 standard.

  The support provided with computers laptops HP there all the installation programs that are necessary to perform this operation manually, without using the HP recovery app? In other words, Windows, drivers and any software supports the TouchSmart feature so that I can install them manually?

  If not, can we do the HP recovery for a smaller than the original HARD drive SSD? I see mixed messages in the forums.

  Thanks, Jeff

  banhien,

  I read the documentation PDF and HP asks us to create a recovery disk. I wasn't sure if this programs installation contained I could manually use to install on a clean install Windows 8. It seems that it's not possible. Thank you.

  Paul,

  Okay, it seems therefore that HP is only what is actually a factory of the OS and software reset, and you confirm that the SSD must be equal or superior to the original size. This is similar to what I've read elsewhere on the forums. I don't think I can afford a SSD that big, so it seems I have to do a clean install and download the necessary software.

  I realize why companies it like HP, it's because it's a headache to support otherwise. However, I wish they would provide only Windows 8 and other installation programs for the sake of the DIY crowd:-some of us are comfortable, installation systems and do not expect HP support to bail out us if spoil thanks.

  And thanks for the links.

  -Jeff

• HP TouchSmart 17 t-j100 as ENVY: HP ENVY TouchSmart 17 t-j100 Quad Edition CTO

  My sons laptop has come loose on the left side at the hinge.  He is the College 300 miles away.  The unit is about 2 years old and seems to be a common problem with the forums.  How can this be repaired?  You can buy a full case?  Could there be a missing screw? Thanks for the help!

  I think that it's generally a screw that came loose and maybe even abandoned. If the school has a Tech dept, they are able to replace the screws to him. Or maybe a local Best Buy, Staples, etc.

• HP Envy 4-1215dx cracked screen

  Hey everybody, my laptop (HP Envy 4-1215dx) is a screen touch ultrabook and he unfortunately had a crack across the screen. I was wondering if there was a way to replace that with? I find 4-1105dx and 4-1115dx screens, but these are just the LCD screens. Is there a way to tell if:
  (A.) or the other of these screens work and,

  (B) or not, I need to replace just the LCD screen or part of touch screen digitizer because I can't find that anywhere.

  Thanks for any help!

  HP ENVY 4 Sleekbook HP ENVY 4 Ultrabook HP ENVY 4 Ultrabook HP ENVY TouchSmart 4 Ultrabook Maintenance and Service of Guide for your HP ENVY Touchsmart 4-1215dx Ultrabook Compuet;

  

  Parts HP 699378-001 or 716398-001 and for the full Billboard numbers. Individual components (housing, display, touchscreen and bezel, etc.) are not listed in the MSG. The first issue of the piece appears to be abandoned, while the second number is running about $ 260 to $ 360 at the store parts HP.

  Please send Bravo

• HP Envy TouchSmart 17Notebook PC 17 t-j100 Failure to boot Windows 8.1 to

  Name: HP TouchSmart 17 PC envy 17 laptop t - j100, Windows 8.1

  No. JOG76AV

  Received yesterday on the computer in the box.  Power on the hp logo appeared the screen went black and then Windows 8.1 has not been loaded.  Powering down and repeated power with the same result twice.  The third time 8.1 Windows loaded.  Installed Norton internet security and the driver of hp printer and setting turned off. Problem has continued to repeat itself.  Recovery system, but that has not worked. No errors in the diagnosis of the system. When I turn on now, I get the hp logo and an error message with a banner of the Windows Installer.  The message reads ' the computer restarted unexpectedly or encountered and unexpected error.»  Windows Setup cannot continue. To install Windows, click "OK" to restart the computer, and then restart the installation.  When I click 'OK', the computer restarts and performs a loop to the error message.  Any suggestions?

  Hi @Whit28

  Welcome to the HP Support Forums, I hope you enjoy your experience! To help you get the most out of the Forums of HP, I would like to draw your attention to the Guide of the Forums HP first time here? Learn how to publish and more.

  I see that you are having some problems out of the box with your new envy TouchSmart. Since this is brand new, I would recommend calling HP to document this issue and get it resolved. You can reach HP Total Care at 1-800-474-6836 in North America or Start here if you live outside of North America.

• ENVY TouchSmart 15-j1521nr HP: HP ENVY TouchSmart 15 screen upgrade

  
  

  Hello @LuckyDayAgain,

  Thank you for visiting the HP Forums! A place where you can find solutions for your problems, with the help of the community!

  I understand that you have a problem with the display and wanted to help you!

  Based on the following guide, here are all the compatible screen for your product replacements: HP ENVY TouchSmart 15 Notebook PC Maintenance and Service of Guide

  (Chapter 6, Page 54).

  15.6-inch (39,80 cm), BrightView, FHD, LED, entire TS touchscreen - 720550-001

  15.6-inch (39,80 cm), BrightView, HD, LED, entire TS touch screen - 720549-001

  15.6-inch (39,80 cm), BrightView, FHD, LED, set of touchscreen - 720552-001

  15.6-inch (39,80 cm), BrightView, HD, LED, set of touchscreen - 720551-001

  You can get the parts from here: HP parts store

  Please let me know if this information helps you solve the problem by marking this message as 'accept as Solution' , this will help others easily find the information they seek.  In addition, by clicking on the Thumbs up below is a great way to say thank you!

  Have a great day!

• Help! Disable the touch screen on Envy Touchsmart Ultrabook 4

  Hi, I have a problem, try to disable the touch screen of the Envy Touchsmart Ultrabook 4 function in Windows 8... I was looking for an answer on how to do it, but I did not find anything. I tried the method of the control panel > hardware and sound > pen and touch and then disable the option "use your finger as input device", but this option is not there for me! If anyone knows how to do this, I would be very grateful.

  Hello

  I have another type of TouchSmart, but this may work for you:

  1. Press Windows + X logo.
  2. Select Device Manager from the list.
  3. Click on the small arrow next to Interface devices to expand the list.
  4. Click the touchscreen driver (in my case, Voltron NextWindow touch screen).
  5. Right click and select disable from the list.
  6. Click Yes in the dialog box that asks you if you are sure you want to disable the touch screen driver.

  When you want your touchscreen to work again, follow the above procedure, EXCEPT when right-clicking on the touch screen driver, select enable.

• my envy touchsmart screen is sideways

  My Envy Touchsmart screen is on the side... When I re-start, it always is sideway. When I went on the forum was not seen anyone who had the question displayed.

  Hello

  Try to press and hold the Ctrl and alt keys, then press the arrow upward.

  Kind regards

  DP - K

• Envy TouchSmart Sleekbook: touchscreen which model do I have

  I cracked my screen. I am out of warranty. I don't remember entered touch model with my DESIRE - FHD or just the HD. How do I know if I can order the right pair? I would rather that she goes once I use the screen now

  My # is E0K41UA #ABA product

  Model: M6-K015DX

  ENVY TouchSmart M6-K015DX Sleekbook

  Thank you

  TG66

  The Specs page for your model is here:

  http://support.HP.com/us-en/product/HP-envy-M6-Sleekbook/5375391/model/5395105/document/c03785356/

• ENVY TouchSmart m7-j120dx: need to upgrade tips - ENVY TouchSmart m7-j120dx

  I have the mobile suite:

  ENVY of HP TouchSmart m7-j120dx Notebook PC

  http://support.HP.com/us-en/drivers/selfservice/HP-envy-TouchSmart-M7-J100-notebook-PC-series/540117...

  I want to spend as a result of:
  500 GB SSD
  16 GB OF RAM

  From the following link, I discovered that the RAM should be SO-DIMM DDR3L-1600 with 1.35 volts
  I also know, I need this cable and caddy:
  http://www.Amazon.com/HDD-cable-Caddy-envy-J000/DP/B00GIGJYBG

  Now my questions,

  1. I currently have two 4 GB of RAM at 800 MHZ. If I buy a 8 GB 1600 mhz and use with one of the 4 GB of RAM I have, it's going to work?

  2. What is the maximum memory supported by my laptop? The first link, it seems to me 16 GB max.

  3. I need too amazon links for compatible RAM for my laptop for the 8 GB and 16 GB.

  4 I need also links amazon to compatible SSD drives. I'm looking for 500 GB.

  Thank you
  Jay

  Hello

  The following manual will answer most of your questions:

  http://h10032.www1.HP.com/CTG/manual/c04091762.PDF

  1. not all the RAM sticks are the same. My suggestion to use Crucial to get the right result:

  http://www.crucial.com/USA/en/memory-info

  2 Max is 16 GB as mentioned on page 2 of the manual,

  3. as #1 above.

  4. all standard SSD can do, you can see as Crucial to the right, and you can buy on Amazon after obtaining the right of Crucial.

  Finally, you need ONLY the caddy if your goal is to install 500GB SSD on the second span.

  Kind regards.

• 15 clicks Ghost Envy TouchSmart

  Hello

  I need to make this folder somewhere - thing

  My HP Envy TouchSmart E3S19UAR 15 had a problem of ghost-click with the touch screen from the first day. I did all this as recommended on these forums (and), including all updates, reinstall crushed, blah blah blah. Even sure my screen is clean and all other physical possibilities are excluded.

  The problem, like many others on these forums, comes after Windows puts the system to sleep. This happened under Windows 8.0 and continues under Windows 8.1. It goes right now.

  For some time, I thought the problem was solved - but then this weekend, my battery died suddenly. You see, in order to solve the problem, I had changed my setting of the system of 'Always On' power and changed other settings that Windows has gone to sleep. To realize that, I changed power settings back to "sleep mode"... and of course, in the awakening of his first sleep in a few months, ghost-clicks of the system started up again.

  This is why I write - I am a few hours away from my expiring warranty (it is daylight saving time of 22:00, 20:00 for the time zone apparently used here). People of guaranteed phone HP just me transferred to the support paid and was told that the warranty service would not help. The website of HP warranty, confirms nevertheless that I am still under warranty. (Yes, I have screenshots and documents printed with the stamps).

  So I intend to continue tonight if I can and certainly tomorrow (Monday) when there is hope that American support. Since I don't know how else to do this thing on the record, I post here.

  Please help, someone from hp. I'll call.

  Thank you.

  Tim C

  series 6xxxxxxxxG

  [Note: edited by OP to delete serial No. after the issue is resolved.]

  I asked the escalation of your problem. Cannot lead to any action - but at least maybe it will help with your documentation.