Crash suddenly and cursor flashing at startup...

I have a R4 Aurora and was playing a game when it turns off suddenly and seem stuck in trying to restart. I disconnected and after a little plugged back in and tried to restart. The screen will display the Alienware logo and then switch to a blank screen with a cursor blinking in the upper left. The lights will turn on using the theme I chose.

Any help will be very appreciated!

Hey Naomi.

I am very happy to say after rerun the test of HARD drive he came back OK.  Then followed all the instructions on the conduct of a pure install video drivers and install the video drivers Alienware. Computer nice race!

I also discovered after using Sestem Detect I was behind on a few other drivers, chipset and others and will update this weekend.

I really appreciate all the time and you provided a huge hug to help me! 

Take care...

WISPR

Tags: Dell Products

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