Crashes when you save once I added audio to slides

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  Don't know how to solve this problem. Saw the comments on changing the time zone, but I can't seem to find where to change this setting (within AI? or are they referring to my computer settings?) Have also tried to install the new Adobe CC 2014, but even that one goes down. Also, I rebooted the computer, but it's always the same problem.

  Thanks for any help.

  Try to "Place" instead of "Import".psd files  When you place the images, you have the possibility to link the files and then again when you save as > EPS.  You have probably inadvertently incorporated the .psd files.  The right method of importing image files using the file > place command.

• InDesign CC crashes when you save a document

  Hi, I am a new user of Indesign cc for a month and I have the following problem;

  Can I save a document a couple of times without crashing, before he did.

  It is important to does ' t if I use the shortcut of savings via the menu.

  I'm working on an iMac 27-inch (end 2013) system OSX El Capital 10.11.5. With the latest version of Indesign CC.

  I tried the following:

  -Re-installed Indesign CC completely, twice.

  -Cleaned up my fonts (I work with FontExplorer X Pro 4.2.1)

  -Updated my iMac and restarted a couple of times

  -Clean the Indesign preferences files when starting Indesign

  -J' tried several documents, it's okay that the one that I use. And it does not matter it's set up by an older document (CS6, no cloud) with CC.

  Last week a corrupt Indesign file all of a sudden, it was gray pages and wanting no more to export to PDF.

  Thank God I had a good backup system, but I was not happy because it was an unpublished document, set up with Indesign CC, so I don't think none by chance...

  So please, who can help me? I can't really work that way. Every time it crashes, (every 5 minutes) my latest work is gone.

  The report suggests that InDesign crashes trying to save metadata about the document. Most likely, it crashes trying to save the thumbnail of the document. Try disabling the preference to save thumbnail of Edit > preference > file management > "always save an excerpt of Images with Documents."

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• Photoshop 2014 (Win7) crashes when you save large files

  Hello

  A new user in our design Department has problems with its Photoshop 2014 frequently crashing when saving large files.

  It runs on a new brand PC (Windows 7 x 86), which has all the latest drivers for hardware and Windows updates. CC Adobe indicates that no update is available for Photoshop.

  After installation of the product, I'm not particularly familiar with Photoshop, so apologies if it is a common/known issue that I'm not aware of.

  I don't think it's a hardware problem as only Photoshop is having these issues (the user is also AutoCAD 2014, which works perfectly). However, I ran Memtest 86 + all night, who reported no errors.

  Here is a typical crash report and also a copy/paste info from System. If anyone has any suggestions, I would be grateful.

  Thank you

  Dan

  The failing application name: Photoshop.exe, version: 15.2.2.310, time stamp: 0x5480306d

  The failed module name: Photoshop.exe, version: 15.2.2.310, time stamp: 0x5480306d

  Exception code: 0xc0000005

  Offset: 0x0184c61d

  ID of the process failed: 0x1f18

  Start time of application vulnerabilities: 0x01d0784d3e5fc316

  The failing application path: C:\Program Files\Adobe\Adobe Photoshop CC 2014 (32-Bit) \Photoshop.exe

  Path of the failing module: C:\Program Files\Adobe\Adobe Photoshop CC 2014 (32-Bit) \Photoshop.exe

  Report ID: 7167659a-e442-11e4-bee9-a0d3c14cdcb5

  Fault bucket 708883045, type 17

  Event name: APPCRASH

  Answer: No available

  Cabin ID: 0

  Signature of the problem:

  P1: Photoshop.exe

  P2: 15.2.2.310

  P3: 5480306d

  P4: Photoshop.exe

  P5: 15.2.2.310

  P6: d 5480306

  P7: c0000005

  P8: 0184c61d

  P9:

  P10:

  System information:

  Adobe Photoshop Version: 2014.2.2 20141204.r.310, 2014/12 / 04:23:59:59 CL 994532 x 32

  Operating system: Windows 7 32 bit

  Version: 6.1 Service Pack 1

  System architecture: Intel CPU Family: 6, model: 12 Stepping: 3 with MMX, SSE whole, FP SSE, SSE2, SSE3, SSE4.1, SSE4.2, AVX, AVX2, HyperThreading

  Physical processor count: 4

  Number of logical processors: 8

  Processor speed: 3591 MHz

  Built-in memory: 3511 MB

  Free memory: 2180 MB

  Memory available to Photoshop: 1592 MB

  Memory used by Photoshop: 70%

  Multi-frequency 3D printing: disabled.

  Windows 2 x UI: disabled.

  HighBeam: enabled.

  Tile image size: 128K

  Image cache level: 4

  Overview of fonts: medium

  TextComposer: Latin

  Display: 1

  Limits of the display: top = 0, left = 0, low = 1080, right = 1920

  OpenGL drawing: enabled.

  OpenGL allows old GPU: not detected.

  OpenGL drawing mode: basic

  OpenGL allows Normal Mode: true.

  OpenGL allows Advanced Mode: true.

  AIFCoreInitialized = 1

  AIFOGLInitialized = 1

  OGLContextCreated = 1

  NumGLGPUs = 1

  NumCLGPUs = 1

  glgpu [0]. GLVersion = "3.0".

  glgpu [0]. GLMemoryMB = 1024

  glgpu [0]. GLName = "Intel(r) HD 4600 graphics card"

  glgpu [0]. GLVendor = "Intel."

  glgpu [0]. GLVendorID = 32902

  glgpu [0]. GLDriverVersion = "10.18.14.4156".

  glgpu [0]. GLRectTextureSize = 16384

  glgpu [0]. GLRenderer = "Intel(r) HD 4600 graphics card"

  glgpu [0]. GLRendererID = 1042

  glgpu [0]. HasGLNPOTSupport = 1

  glgpu [0]. GLDriver = "igdumdim32.dll, igd10iumd32.dll, igd10iumd32.dll.

  glgpu [0]. GLDriverDate = "20150303000000.000000 - 000.

  glgpu [0]. CanCompileProgramGLSL = 1

  glgpu [0]. GLFrameBufferOK = 1

  glgpu [0] .glGetString [GL_SHADING_LANGUAGE_VERSION] = ' 1.30 - Build 10.18.14.4156.

  glgpu [0] .glGetProgramivARB [GL_FRAGMENT_PROGRAM_ARB] [GL_MAX_PROGRAM_INSTRUCTIONS_ARB] = [1447]

  glgpu [0] .glGetIntegerv [GL_MAX_TEXTURE_UNITS] = [8]

  glgpu [0] .glGetIntegerv [GL_MAX_COMBINED_TEXTURE_IMAGE_UNITS] = [192]

  glgpu [0] .glGetIntegerv [GL_MAX_VERTEX_TEXTURE_IMAGE_UNITS] = [32]

  glgpu [0] .glGetIntegerv [GL_MAX_TEXTURE_IMAGE_UNITS] = [32]

  glgpu [0] .glGetIntegerv [GL_MAX_DRAW_BUFFERS] = [8]

  glgpu [0] .glGetIntegerv [GL_MAX_VERTEX_UNIFORM_COMPONENTS] = [4096]

  glgpu [0] .glGetIntegerv [GL_MAX_FRAGMENT_UNIFORM_COMPONENTS] = [4096]

  glgpu [0] .glGetIntegerv [GL_MAX_VARYING_FLOATS] = [64]

  glgpu [0] .glGetIntegerv [GL_MAX_VERTEX_ATTRIBS] = [16]

  glgpu [0] .extension [AIF::OGL:GL_ARB_VERTEX_PROGRAM] = 1

  glgpu [0] .extension [AIF::OGL:GL_ARB_FRAGMENT_PROGRAM] = 1

  glgpu [0] .extension [AIF::OGL:GL_ARB_VERTEX_SHADER] = 1

  glgpu [0] .extension [AIF::OGL:GL_ARB_FRAGMENT_SHADER] = 1

  glgpu [0] .extension [AIF::OGL:GL_EXT_FRAMEBUFFER_OBJECT] = 1

  glgpu [0] .extension [AIF::OGL:GL_ARB_TEXTURE_RECTANGLE] = 1

  glgpu [0] .extension [AIF::OGL:GL_ARB_TEXTURE_FLOAT] = 1

  glgpu [0] .extension [AIF::OGL:GL_ARB_OCCLUSION_QUERY] = 1

  glgpu [0] .extension [AIF::OGL:GL_ARB_VERTEX_BUFFER_OBJECT] = 1

  glgpu [0] .extension [AIF::OGL:GL_ARB_SHADER_TEXTURE_LOD] = 0

  clgpu [0]. CLPlatformVersion = "1.2".

  clgpu [0]. CLDeviceVersion = "1.2".

  clgpu [0]. CLMemoryMB = 1165

  clgpu [0]. CLName = "Intel(r) HD 4600 graphics card"

  clgpu [0]. CLVendor = "Intel(r) Corporation"

  clgpu [0]. CLVendorID = 32902

  clgpu [0]. CLDriverVersion = "10.18.14.4156".

  clgpu [0]. CUDASupported = 0

  clgpu [0]. CLBandwidth = 0

  clgpu [0]. CLCompute = 0

  Type of license: subscription

  Serial number: 91190014337803997318

  The application folder: C:\Program Files\Adobe\Adobe Photoshop CC 2014 (32 bit).

  Temporary file path: C:\Users\DanielH\AppData\Local\Temp\

  Zero Photoshop has async I/O active

  Scratch the volumes:

  931.4 G, 881,2 G free starter

  Required plugins folder: C:\Program Files\Adobe\Adobe Photoshop CC 2014 (32-bit) \Required\Plug-ins\

  Main Plug-ins folder: C:\Program Files\Adobe\Adobe Photoshop CC 2014 (32-bit) \Plug-ins\

  Installed components:

  A3DLIBS.dll A3DLIB 9.2.0.112 dynamic link library

  ACE.dll CEA-2014/08/12-23: 42:09 79,557478 79.557478

  adbeape.dll Adobe EPA 2013/02/04-09: 52:32 0.1160850 0,1160850

  AdbePM.dll PatchMatch 2014/09/07-21: 07: 38 79,558079 79.558079

  AdobeLinguistic.dll Adobe linguistic Library 8.0.0

  AdobeOwl.dll Adobe Owl 5.2.4

  AdobePDFL.dll PDFL 2014/08/18-15: 13: 12 79,512424 79.512424

  Adobe AdobePIP.dll 7.2.1.3399 product improvement program

  AdobeXMP.dll Adobe XMP Core 2014/08/20 / 09: 53:02 79,156797 79.156797

  AdobeXMPFiles.dll Adobe XMP files 2014/08/20 / 09: 53:02 79,156797 79.156797

  AdobeXMPScript.dll Adobe XMP Script 2014/08/20 / 09: 53:02 79,156797 79.156797

  adobe_caps.dll Adobe CAPS 8,0,0,13

  AGM.dll AGM 2014/08/12-23: 42:09 79,557478 79.557478

  ahclient.dll AdobeHelp Dynamic Link Library 1,8,0,31

  Amtlib.dll AMTLib 8.0.0.122212002 BuildVersion: 8.0; Brand: Wednesday, July 30, 2014 15:59:34) 1.000000

  ARE.dll ARE 2014/08/12-23: 42:09 79,557478 79.557478

  Axe8sharedexpat.dll AXE8SharedExpat 2013/12/20-21: 40:29 79,551013 79.551013

  AXEDOMCore.dll AXEDOMCore 2013/12/20-21: 40:29 79,551013 79.551013

  Bib.dll BIB 2014/08/12-23: 42:09 79,557478 79.557478

  BIBUtils.dll BIBUtils 2014/08/12-23: 42:09 79,557478 79.557478

  boost_date_time.dll photoshopdva 8.0.0

  boost_signals.dll photoshopdva 8.0.0

  boost_system.dll photoshopdva 8.0.0

  boost_threads.dll photoshopdva 8.0.0

  CG.dll NVIDIA Cg Runtime 3.0.00007

  cgGL.dll NVIDIA Cg Runtime 3.0.00007

  Adobe CIT.dll CIT 2.2.6.32411 2.2.6.32411

  Adobe CITThreading.dll CITThreading 2.2.6.32411 2.2.6.32411

  CoolType.dll CoolType 2014/08/12-23: 42:09 79,557478 79.557478

  dvaaudiodevice.dll photoshopdva 8.0.0

  dvacore.dll photoshopdva 8.0.0

  dvamarshal.dll photoshopdva 8.0.0

  dvamediatypes.dll photoshopdva 8.0.0

  dvametadata.dll photoshopdva 8.0.0

  dvametadataapi.dll photoshopdva 8.0.0

  dvametadataui.dll photoshopdva 8.0.0

  dvaplayer.dll photoshopdva 8.0.0

  dvatransport.dll photoshopdva 8.0.0

  dvaui.dll photoshopdva 8.0.0

  dvaunittesting.dll photoshopdva 8.0.0

  Dynamiclink.dll photoshopdva 8.0.0

  ExtendScript.dll ExtendScript 2014/01/21-23: 58:55 79,551519 79.551519

  icucnv40.dll International Components for Unicode 2013/02/25-15: 59:15 Build gtlib_4.0.19090

  icudt40.dll International Components for Unicode 2013/02/25-15: 59:15 Build gtlib_4.0.19090

  igestep30.dll IGES 9.3.0.113 drive

  imslib.dll IMSLib DLL 7.0.0.154

  JP2KLib.dll JP2KLib 2014/06/28-00: 28:27 79,254012 79.254012

  libifcoremd.dll Intel Visual Fortran compiler 10.0 (A patch)

  libiomp5md.dll Intel(r) OpenMP * Runtime Library 5.0

  libmmd.dll Intel(r) C Compiler, Intel C++ Compiler, Intel Fortran compiler 12.0

  LogSession.dll LogSession 7.2.1.3399

  mediacoreif.dll photoshopdva 8.0.0

  MPS.dll MPS-2014/08/18-23: 43,19 79,557676 79.557676

  pdfsettings.dll Adobe PDFSettings 1.04

  Adobe Photoshop CC 2014 15.2.2 Photoshop.dll

  Adobe Photoshop CC 2014 15.2.2 plugin.dll

  PlugPlugExternalObject.dll Adobe CEP PlugPlugExternalObject Dll Standard (32-bit) 5.0.0

  PlugPlugOwl.dll Adobe CSXS PlugPlugOwl Dll Standard (32-bit) 5.2.0.54

  Adobe Photoshop CC 2014 15.2.2 PSArt.dll

  Adobe Photoshop CC 2014 15.2.2 PSViews.dll

  SCCore.dll ScCore 2014/01/21-23: 58:55 79,551519 79.551519

  ScriptUIFlex.dll ScriptUIFlex-2014/01/20-22: 42:05 79,550992 79.550992

  svml_dispmd.dll Intel (r) C Compiler, Intel C++ Compiler, Intel Fortran compiler 12.0

  TBB.dll Intel Threading Building Blocks for Windows 4, 2, 2013, 1114

  tbbmalloc.dll Intel Threading Building Blocks for Windows 4, 2, 2013, 1114

  TfFontMgr.dll FontMgr 9.3.0.113

  TfKernel.dll kernel 9.3.0.113

  Geom TFKGEOM.dll kernel 9.3.0.113

  Adobe TFUGEOM.dll, UGeom © 9.3.0.113

  updaternotifications.dll Adobe Updater Notifications Library 8.0.0.14 (BuildVersion: 1.0;) Brand: BUILDDATETIME) 8.0.0.14

  VulcanControl.dll Vulcan Control Library 5.0.0.82 Application

  VulcanMessage5.dll Vulcan Message Library 5.0.0.82

  WRServices.dll WRServices Friday, March 7, 2014 15:33:10 build 0.20204 0,20204

  U3D writer 9.3.0.113 wu3d.dll

  Required plugins:

  3D Studio 15.2.2 (2014.2.2 20141204.r.310, 2014/12 / 04:23:59:59 CL 994532)

  Accented edges 15.2.2

  Adaptive wide-angle 15.2.2

  Angular Strokes 15.2.2

  15.2.2 average (2014.2.2 20141204.r.310, 2014/12 / 04:23:59:59 CL 994532)

  15.2.2 bas-relief

  15.2.2 BMP

  Camera Raw 8.8

  Camera Raw Filter 8.8

  Chalk and charcoal 15.2.2

  15.2.2 charcoal

  15.2.2 chrome

  15.2.2 Cineon (2014.2.2 20141204.r.310, 2014/12 / 04:23:59:59 CL 994532)

  15.2.2 the clouds (2014.2.2 20141204.r.310, 2014/12 / 04:23:59:59 CL 994532)

  15.2.2 COLLADA (2014.2.2 20141204.r.310, 2014/12 / 04:23:59:59 CL 994532)

  Halftone color 15.2.2

  15.2.2 colour pencil

  CompuServe GIF 15.2.2

  Conté 15.2.2 pencil

  15.2.2 crack

  Crop and straighten Photos 15.2.2 (2014.2.2 20141204.r.310, 2014/12 / 04:23:59:59 CL 994532)

  Crop and straighten Photos 15.2.2 filter

  Hatch: 15.2.2

  15.2.2 to crystallize

  15.2.2 cutting

  15.2.2 Dark strokes

  15.2.2 deinterlacing

  15.2.2 DICOM

  Difference clouds 15.2.2 (2014.2.2 20141204.r.310, 2014/12 / 04:23:59:59 CL 994532)

  15.2.2 glow

  Move 15.2.2

  15.2.2 dry brush

  Eazel acquire 15.2.2 (2014.2.2 20141204.r.310, 2014/12 / 04:23:59:59 CL 994532)

  Embed watermark 4.0

  15.2.2 entropy (2014.2.2 20141204.r.310, 2014/12 / 04:23:59:59 CL 994532)

  NO export VERSION color tables

  Extrude 15.2.2

  FastCore 15.2.2 routines (2014.2.2 20141204.r.310, 2014/12 / 04:23:59:59 CL 994532)

  15.2.2 the fibers

  Film Grain 15.2.2

  Filters 15.2.2 Gallery

  Flash 3D 15.2.2 (2014.2.2 20141204.r.310, 2014/12 / 04:23:59:59 CL 994532)

  15.2.2 fresco

  15.2.2 glass

  15.2.2 Scarlet contours

  Google Earth 4 15.2.2 (2014.2.2 20141204.r.310, 2014/12 / 04:23:59:59 CL 994532)

  15.2.2 grain

  15.2.2 graphic pen

  Halftone Pattern 15.2.2

  15.2.2 HDRMergeUI

  HSB/HSL 15.2.2

  IFF Format 15.2.2

  15.2.2 IGES (2014.2.2 20141204.r.310, 2014/12 / 04:23:59:59 CL 994532)

  15.2.2 ink outlines

  JPEG 2000 15.2.2

  Flattening coefficient 15.2.2 (2014.2.2 20141204.r.310, 2014/12 / 04:23:59:59 CL 994532)

  15.2.2 goal blur

  15.2.2 goal correction

  Lens Flare 15.2.2

  Liquefy 15.2.2

  15.2.2 Matlab operation (2014.2.2 20141204.r.310, 2014/12 / 04:23:59:59 CL 994532)

  maximum 15.2.2 (2014.2.2 20141204.r.310, 2014/12 / 04:23:59:59 CL 994532)

  Mean 15.2.2 (2014.2.2 20141204.r.310, 2014/12 / 04:23:59:59 CL 994532)

  Measure Core 15.2.2 (2014.2.2 20141204.r.310, 2014/12 / 04:23:59:59 CL 994532)

  Median 15.2.2 (2014.2.2 20141204.r.310, 2014/12 / 04:23:59:59 CL 994532)

  15.2.2 Mezzotint

  Minimum 15.2.2 (2014.2.2 20141204.r.310, 2014/12 / 04:23:59:59 CL 994532)

  MMXCore Routines 15.2.2 (2014.2.2 20141204.r.310, 2014/12 / 04:23:59:59 CL 994532)

  15.2.2 mosaic tiles

  Multiprocessor support 15.2.2 (2014.2.2 20141204.r.310, 2014/12 / 04:23:59:59 CL 994532)

  15.2.2 Neon

  15.2.2 paper

  15.2.2 colour NTSC (2014.2.2 20141204.r.310, 2014/12 / 04:23:59:59 CL 994532)

  Ocean Ripple 15.2.2

  15.2.2 OpenEXR

  Paint Daubs 15.2.2

  15.2.2 palette knife

  15.2.2 patchwork

  Paths to Illustrator 15.2.2

  15.2.2 PCX (2014.2.2 20141204.r.310, 2014/12 / 04:23:59:59 CL 994532)

  15.2.2 photocopying

  15.2.2 Photoshop 3D engine (2014.2.2 20141204.r.310, 2014/12 / 04:23:59:59 CL 994532)

  Photoshop Touch 14.0

  Photo filter package 15.2.2 (2014.2.2 20141204.r.310, 2014/12 / 04:23:59:59 CL 994532)

  Pinch 15.2.2

  Pixar 15.2.2 (2014.2.2 20141204.r.310, 2014/12 / 04:23:59:59 CL 994532)

  15.2.2 plaster

  15.2.2 plastic wrap

  15.2.2 FOLDS (2014.2.2 20141204.r.310, 2014/12 / 04:23:59:59 CL 994532)

  15.2.2 PNG

  15.2.2 pointillism

  15.2.2 polar coordinates

  Portable Bit map 15.2.2 (2014.2.2 20141204.r.310, 2014/12 / 04:23:59:59 CL 994532)

  Poster edges 15.2.2

  People's Republic of CHINA 15.2.2 (2014.2.2 20141204.r.310, 2014/12 / 04:23:59:59 CL 994532)

  15.2.2 radial blur

  15.2.2 radiance (2014.2.2 20141204.r.310, 2014/12 / 04:23:59:59 CL 994532)

  15.2.2 rank (2014.2.2 20141204.r.310, 2014/12 / 04:23:59:59 CL 994532)

  Read watermark 4.0

  Color research grid NO VERSION rendering

  15.2.2 Crosslinking

  15.2.2 the ripple

  Rough Pastels 15.2.2

  Save for Web 15.2.2

  15.2.2 ScriptingSupport

  Shake Reduction 15.2.2

  15.2.2 shear

  15.2.2 asymmetry (2014.2.2 20141204.r.310, 2014/12 / 04:23:59:59 CL 994532)

  Smart Blur 15.2.2

  Smudge Stick 15.2.2

  Solarize 15.2.2 (2014.2.2 20141204.r.310, 2014/12 / 04:23:59:59 CL 994532)

  15.2.2 splash

  Spherize 15.2.2

  15.2.2 sponge

  15.2.2 sprayed strokes

  15.2.2 stained glass

  15.2.2 stamp

  15.2.2 standard deviation (2014.2.2 20141204.r.310, 2014/12 / 04:23:59:59 CL 994532)

  STL 15.2.2 (2014.2.2 20141204.r.310, 2014/12 / 04:23:59:59 CL 994532)

  15.2.2 Sumi-e

  15.2.2 summation (2014.2.2 20141204.r.310, 2014/12 / 04:23:59:59 CL 994532)

  15.2.2 Targa

  15.2.2 texture veneer

  15.2.2 tiles

  15.2.2 torn edges

  15.2.2 twirl watch

  U3D 15.2.2 (2014.2.2 20141204.r.310, 2014/12 / 04:23:59:59 CL 994532)

  15.2.2 draft

  15.2.2 vanishing point

  15.2.2 the variance (2014.2.2 20141204.r.310, 2014/12 / 04:23:59:59 CL 994532)

  Virtual Reality Modeling Language. VRML 15.2.2 (2014.2.2 20141204.r.310, 2014/12 / 04:23:59:59 CL 994532)

  Water paper 15.2.2

  15.2.2 watercolor

  15.2.2 wave

  Wavefront | 15.2.2 OBJ (2014.2.2 20141204.r.310, 2014/12 / 04:23:59:59 CL 994532)

  WIA support 15.2.2 (2014.2.2 20141204.r.310, 2014/12 / 04:23:59:59 CL 994532)

  15.2.2 wind

  Wireless Bitmap 15.2.2 (2014.2.2 20141204.r.310, 2014/12 / 04:23:59:59 CL 994532)

  Zig - zag 15.2.2

  Plug-ins option and the third: NONE

  Plug-ins that could not load: NONE

  Flash: NO

  Install TWAIN devices: NONE

  Operating system: Windows 7 32 bit

  Processor speed: 3591 MHz

  Built-in memory: 3511 MB

  Free memory: 2180 MB

  Memory available to Photoshop: 1592 MB

  No offense, but for any PS works by today's standards, what you have here is simply not enough. The registration process fails probably simply run out of memory during the generation of the preview or other operation. Unless you add more RAM and get the 64 bit, your problems probably will not disappear, and I would like to same thing working with ACAD on such a system is not particularly nice, considering the amount of RAM it uses to load its libraries and a few other things...

  Mylenium

• Dreamweaver crashes when you save the file

  I have no problem in Dreamweaver, but whenever I want to save the file, it crashes.

  Any idea on how to prevent it from crashing?

  Thank you.

  Yes, this is on a shared location.

  But I tried to uninstall and reinstall the app and it worked!

• Illustrator crashes when you save files .ai with images linked or embedded

  Hello

  Currently, I have a huge problem with Adobe Illustrator. When I place an image file in an Illustrator document, the program hangs for about 45 seconds during recording. At first I though it was just because my image file was too big, but this was not the case.

  To test what's going on I created a new document, has drawn a few lines and saved. No problem, Illustrator recorded immediately. Then I placed an image larger and suddenly hang Illustrator when recording. I repeated with a very small GIF of a few KB and again, hang Illustrator for nearly a minute when saving the image. I tried to embed the image instead of linking to it, but I still have the same results.

  Then I turned of the visibility of the object image by clicking the eye symbol bit in front of the image object and suddenly Illustrator could save quickly again. The next thing I wanted to try was closed compression and PDF compatibility, but then I noticed that Illustrator is actually suspended before writing the file to disk. When I hit "save under" Illustrator was asked where to save the new file, and then after clicking on 'Save', it blocks (showing "(ne répond pas) ' in the title bar"). About 45 seconds later the save dialogue options came and when I clicked 'OK' he recorded the file immediately.

  Does anyone know what could be the problem? I use Illustrator CS5 on Windows 7 x 64. The computer is a laptop with 8 GB of RAM and a switchable graphics card. I have tried this on both the Intel graphics integrated unit, as well as on the much more powerful AMD Chip. The hard driver that I record is the local hard drive (no network etc.).

  It is a facility more or less fresh (I've not used before Illustrator on this notebook) and I don't remember that I had the same problem on my desktop where I used it inside a virtual machine (which no longer exists).

  Strange events of the strangest things.

  I have created a completely new profile on my machine and all of a sudden it worked although I copied the profile Adobe everything on the new profile of the user (except the AppData\Local files). I don't know what the problem was, but now it's obviously set.

• Muse 2014.2 crashes when you save older files

  I'm trying to update an older file of Muse for about a year, but the program hangs everytime I try to save the file. Here is the error I get:

  

  So, how us open, edit and save older files? It is a very serious problem because I have records of clients that must be updated.

  Help, please!

  ZAK, thanks a LOT. I received your repaired file and it seems to work fine now. I really appreciate the quick help.

• Firefox crashes when you open no matter what context menu - Save as download window, window options, etc.

  This is the third time I had this problem with firefox...

  Firefox crashes when you try to upload images, files, etc. right click context menu opens (with bookmark, save the page, save the image, options etc) but after selecting an option, save the image or another, the real save as dialog box does not open and firefox crashes.

  say many pages open the download and clear history... I can't do that, trying to open the download hangs there, too. like, trying to open any what other dialogues.

  the first time that this has happened, the only solution I could find was a total wipe and re-install (simple uninstall/reinstall didn't work... it had to be weeded manually in the registry).
  the second time that I got just to rebuild my system, so I just do a fresh install on a fresh OS.

  This time I can't seem to solve the problem of uninstalling and re - install...

  Help?

  discovered what he was doing!

  After trying safe mode of firefox and safe mode of windows and any number of other things I gave a little upward for a bit there, but I woke up from a dream in the middle of the night thinking ' based on the conduct in question, it * must * be something in the shell that is the cause. " (Sorry, I dream of geek).

  so I grabbed a shell viewer editor - ShelleExView (http://www.nirsoft.net/utils/shexview.html) (had to use a yucky, any browser to download) and gave him a race.

  I have listed all the extensions of the date they were added as a clsid and trying of think back to when the problem started... about a month or so, after a new system, reinstall. and through a little trial and error disabling, I found the culprit.

  It is an overlay Manager icon set by what is called WagerLogic. After looking into the company's name, I have to assume this was related to one of the annoying "just lost real money on our virtual casino" pop-ups that infest the net nefariously scenic for an easy mark as orphaned Dickens.

  I disabled it and voila! Firefox is still in full function.

• Microsoft Office regularly crashes when you perform a save as on a network location mapped

  Microsoft Office regularly crashes when you perform a save as to any place of the network off the internal hard drives on my laptop. The version is 14.0.6112.5000 (64-bit).

  The question seems to relate to a problem with the Windows Explorer, I find that if I first open the folder by browing through Windows Explorer crash is much less likely to occur. It is not always, but usually after the 4th or 5th attempt I can save the document. Once I made the first save as a new document, I didn't backup after problems.

  This happens only with the Office suite of products - I have no similar problems with third-party programs.

  What is happening is the Save dialog box under opens, but when I try to navigate through the program crashes. I can usually (but not 100% of the time) scroll to reach readers intgernal, but almost always crashes when you try to reach the network mapped drives unless I have already sailed on these places by car outside the word.

  It is a relatively new problem. I did a clean install of Windows 7 (x 64) on my laptop in November 2011, everything was fine until April. My thought is that a .dll file is corrupt, or there could be a problem of accidentally unplugging a smartphone or Tablet without ejecting it first.

  Suggestions are greatly appreciated, I really don't want to go through the hassle to do a clean install and then restore all my programs again.

  Thank you!

  Julie

  I think that the first thing would be to try a repair.
  Start > Control Panel > programs and features > click on your Office installation > click Change > repair

  I hope this helps.

• CC 2015 Illustrator crashes when you use the function "save for Web".

  CC 2015 Illustrator crashes when you use the function "save for Web".

  Hello

  We have published a 19.0.1 hotfix that resolves this problem in discussion on this topic. Please apply the patch to your creative cloud application. The creative cloud application checks the update once a day, so you may see the update immediately.  If you want to force the check for an update at the beginning please logout and log back into the creative Cloud application.

  Link to 19.0.1 release notes: https://helpx.adobe.com/illustrator/kb/illustrator-cc-2015-crash-bug-fixes-19-0-1.html

  Kind regards

  Ashutosh

  The name of the Illustrator team engineering

• When starting, my windows xp hangs or crashes when you try to load 'personal settings '. I can't do something, but stop once again on commissioning, she repeats the same actions.

  When starting, my windows xp hangs or crashes when you try to load 'personal settings '. I can't do something, but stop once again on commissioning, she repeats the same actions. What now? Thank you

  Hello

  Disconnect all external devices from the computer and try to restart the computer and check what is happening.

   

  Step 1:

  Try to boot to the desktop in safe mode and check what is happening. Only basic files and drivers needed to run Windows are started. If a problem doesn't reappear when you start in safe mode, you can eliminate the default settings and basic as possible cause device drivers. To start in safe mode follow the link.

  http://support.Microsoft.com/kb/315222

  Step 2:

  If you are able to boot to the desktop in Mode safe, it means that the third-party application prevents the computer from starting in normal mode. To check you can configure the computer to clean start State and then try to boot into normal mode and check what is happening. To set up its own start-up follow the link below.

  http://support.Microsoft.com/kb/310353

  If the problem does not continues when the computer is in the clean start State follow the steps listed to identify which application is causing the problem.

  Note: When you are finished troubleshooting, follow step 7 article to start on normal startup.

  Hope this information is useful.

  Amrita M

  Microsoft Answers Support Engineer
  Visit our Microsoft answers feedback Forum and let us know what you think.

• The last update of Photoshop crashes when you try to save! and then there is not a version retrieved!

  The last update of Photoshop crashes when you try to save! and then there is not a version retrieved!

  How to bring back the old version. It's HORRIBLE! I lose all my work.

  Frustrated is not even close to what I am.

  If none of the troubleshooting routines have led to a positive result?

  Or have you been able to re - install one of the older versions?

• Illustrater crashes when you try to save files

  Hey guys,.

  We have big problems with our illustrator cs5.1 on windows 7 since today.

  For some reason, it started crashing when you want to record new and existing files...

  If we open a document existing in cmyk color mode and just text or shapes etc. in the file it will record it as normal, but it will break trying to save if we whatever it is placed in the file as a jpeg file, and it will also crash if we changed the mode to RGB color.

  We have tried everything we can think OFF... remove configuration illustrator files... Uninstall and reinstall... even with the cleanup tool on adobe...

  any ideas?

  Thanks in advance.

  Tom

  You possibly updated your graphics driver or Adobe AIR / Flash Player and is playing with the sincxe of things UI components are related to this... In addition, since file dialog boxes are involved in the present, it is possible quitre, you have changed a Windows Explorer folder view option and the program bombs now using this new default. Reset to one of the non-thumbnail view as list types then.

  Mylenium

• Mail crashes when you delete an email, sparking a boot, running El Capitan on a MacBook Pro 13 inch, mid-2012.

  Mail, Version 9.2 (3112), crashes when you delete an email, sparking a boot on a MacBook Pro running E Capitan, 13-inch, mid-2012, is 2.9 GHz Intel Core i7 processor, memory is 8 GB 1600 MHz DDR3 and trash is clear. It's frustrating! I was unable to copy a part of the final report to include and cannot find where are stored copies of the reported errors. Thank you!

  Start Safe Mode removes the system caches that can help.

  Upper left corner of your screen, click on the Apple  > Shut Down.

  After your Mac stops, wait 10 seconds, then press the power button.

  As soon as you hear the startup tone, hold down the SHIFT key. You must press the SHIFT key as soon as possible once you hear the startup tone, but not before.

  Release the SHIFT key when you see the gray Apple logo and progress indicator.

  Once you are in Mode without failure, return to the menu Apple . In the drop-down list, click: reboot

  Then try to delete an e-mail message.
  

  On Safe Mode

• Adobe Reader crashes when you try to print to the printer? Why? Any ideas would be great on how to solve this problem for my clients...

  Adobe Reader crashes when you try to print to the printer?  Why?  Any ideas would be great on how to solve this problem for my clients... This seems to be a problem once the latest version of windows update 03/08.  I don't know if it's a real problem Adobe, IE question, question of operating system or printer/printer driver problem.

  Someone please help!  Thank you

  In fact, I have not... However, I have to go change the preferences of Adobe and to take do not open in the Internet Explorer browser and that seems to have solved the problem for now.  However I am still confused about whether it is a matter of IE8 or Adobe 9 and X... Because it's not all my clients with that number only some of them...