Photoshop 2014 (Win7) crashes when you save large files
Hello
A new user in our design Department has problems with its Photoshop 2014 frequently crashing when saving large files.
It runs on a new brand PC (Windows 7 x 86), which has all the latest drivers for hardware and Windows updates. CC Adobe indicates that no update is available for Photoshop.
After installation of the product, I'm not particularly familiar with Photoshop, so apologies if it is a common/known issue that I'm not aware of.
I don't think it's a hardware problem as only Photoshop is having these issues (the user is also AutoCAD 2014, which works perfectly). However, I ran Memtest 86 + all night, who reported no errors.
Here is a typical crash report and also a copy/paste info from System. If anyone has any suggestions, I would be grateful.
Thank you
Dan
The failing application name: Photoshop.exe, version: 15.2.2.310, time stamp: 0x5480306d
The failed module name: Photoshop.exe, version: 15.2.2.310, time stamp: 0x5480306d
Exception code: 0xc0000005
Offset: 0x0184c61d
ID of the process failed: 0x1f18
Start time of application vulnerabilities: 0x01d0784d3e5fc316
The failing application path: C:\Program Files\Adobe\Adobe Photoshop CC 2014 (32-Bit) \Photoshop.exe
Path of the failing module: C:\Program Files\Adobe\Adobe Photoshop CC 2014 (32-Bit) \Photoshop.exe
Report ID: 7167659a-e442-11e4-bee9-a0d3c14cdcb5
Fault bucket 708883045, type 17
Event name: APPCRASH
Answer: No available
Cabin ID: 0
Signature of the problem:
P1: Photoshop.exe
P2: 15.2.2.310
P3: 5480306d
P4: Photoshop.exe
P5: 15.2.2.310
P6: d 5480306
P7: c0000005
P8: 0184c61d
P9:
P10:
System information:
Adobe Photoshop Version: 2014.2.2 20141204.r.310, 2014/12 / 04:23:59:59 CL 994532 x 32
Operating system: Windows 7 32 bit
Version: 6.1 Service Pack 1
System architecture: Intel CPU Family: 6, model: 12 Stepping: 3 with MMX, SSE whole, FP SSE, SSE2, SSE3, SSE4.1, SSE4.2, AVX, AVX2, HyperThreading
Physical processor count: 4
Number of logical processors: 8
Processor speed: 3591 MHz
Built-in memory: 3511 MB
Free memory: 2180 MB
Memory available to Photoshop: 1592 MB
Memory used by Photoshop: 70%
Multi-frequency 3D printing: disabled.
Windows 2 x UI: disabled.
HighBeam: enabled.
Tile image size: 128K
Image cache level: 4
Overview of fonts: medium
TextComposer: Latin
Display: 1
Limits of the display: top = 0, left = 0, low = 1080, right = 1920
OpenGL drawing: enabled.
OpenGL allows old GPU: not detected.
OpenGL drawing mode: basic
OpenGL allows Normal Mode: true.
OpenGL allows Advanced Mode: true.
AIFCoreInitialized = 1
AIFOGLInitialized = 1
OGLContextCreated = 1
NumGLGPUs = 1
NumCLGPUs = 1
glgpu [0]. GLVersion = "3.0".
glgpu [0]. GLMemoryMB = 1024
glgpu [0]. GLName = "Intel(r) HD 4600 graphics card"
glgpu [0]. GLVendor = "Intel."
glgpu [0]. GLVendorID = 32902
glgpu [0]. GLDriverVersion = "10.18.14.4156".
glgpu [0]. GLRectTextureSize = 16384
glgpu [0]. GLRenderer = "Intel(r) HD 4600 graphics card"
glgpu [0]. GLRendererID = 1042
glgpu [0]. HasGLNPOTSupport = 1
glgpu [0]. GLDriver = "igdumdim32.dll, igd10iumd32.dll, igd10iumd32.dll.
glgpu [0]. GLDriverDate = "20150303000000.000000 - 000.
glgpu [0]. CanCompileProgramGLSL = 1
glgpu [0]. GLFrameBufferOK = 1
glgpu [0] .glGetString [GL_SHADING_LANGUAGE_VERSION] = ' 1.30 - Build 10.18.14.4156.
glgpu [0] .glGetProgramivARB [GL_FRAGMENT_PROGRAM_ARB] [GL_MAX_PROGRAM_INSTRUCTIONS_ARB] = [1447]
glgpu [0] .glGetIntegerv [GL_MAX_TEXTURE_UNITS] = [8]
glgpu [0] .glGetIntegerv [GL_MAX_COMBINED_TEXTURE_IMAGE_UNITS] = [192]
glgpu [0] .glGetIntegerv [GL_MAX_VERTEX_TEXTURE_IMAGE_UNITS] = [32]
glgpu [0] .glGetIntegerv [GL_MAX_TEXTURE_IMAGE_UNITS] = [32]
glgpu [0] .glGetIntegerv [GL_MAX_DRAW_BUFFERS] = [8]
glgpu [0] .glGetIntegerv [GL_MAX_VERTEX_UNIFORM_COMPONENTS] = [4096]
glgpu [0] .glGetIntegerv [GL_MAX_FRAGMENT_UNIFORM_COMPONENTS] = [4096]
glgpu [0] .glGetIntegerv [GL_MAX_VARYING_FLOATS] = [64]
glgpu [0] .glGetIntegerv [GL_MAX_VERTEX_ATTRIBS] = [16]
glgpu [0] .extension [AIF::OGL:GL_ARB_VERTEX_PROGRAM] = 1
glgpu [0] .extension [AIF::OGL:GL_ARB_FRAGMENT_PROGRAM] = 1
glgpu [0] .extension [AIF::OGL:GL_ARB_VERTEX_SHADER] = 1
glgpu [0] .extension [AIF::OGL:GL_ARB_FRAGMENT_SHADER] = 1
glgpu [0] .extension [AIF::OGL:GL_EXT_FRAMEBUFFER_OBJECT] = 1
glgpu [0] .extension [AIF::OGL:GL_ARB_TEXTURE_RECTANGLE] = 1
glgpu [0] .extension [AIF::OGL:GL_ARB_TEXTURE_FLOAT] = 1
glgpu [0] .extension [AIF::OGL:GL_ARB_OCCLUSION_QUERY] = 1
glgpu [0] .extension [AIF::OGL:GL_ARB_VERTEX_BUFFER_OBJECT] = 1
glgpu [0] .extension [AIF::OGL:GL_ARB_SHADER_TEXTURE_LOD] = 0
clgpu [0]. CLPlatformVersion = "1.2".
clgpu [0]. CLDeviceVersion = "1.2".
clgpu [0]. CLMemoryMB = 1165
clgpu [0]. CLName = "Intel(r) HD 4600 graphics card"
clgpu [0]. CLVendor = "Intel(r) Corporation"
clgpu [0]. CLVendorID = 32902
clgpu [0]. CLDriverVersion = "10.18.14.4156".
clgpu [0]. CUDASupported = 0
clgpu [0]. CLBandwidth = 0
clgpu [0]. CLCompute = 0
Type of license: subscription
Serial number: 91190014337803997318
The application folder: C:\Program Files\Adobe\Adobe Photoshop CC 2014 (32 bit).
Temporary file path: C:\Users\DanielH\AppData\Local\Temp\
Zero Photoshop has async I/O active
Scratch the volumes:
931.4 G, 881,2 G free starter
Required plugins folder: C:\Program Files\Adobe\Adobe Photoshop CC 2014 (32-bit) \Required\Plug-ins\
Main Plug-ins folder: C:\Program Files\Adobe\Adobe Photoshop CC 2014 (32-bit) \Plug-ins\
Installed components:
A3DLIBS.dll A3DLIB 9.2.0.112 dynamic link library
ACE.dll CEA-2014/08/12-23: 42:09 79,557478 79.557478
adbeape.dll Adobe EPA 2013/02/04-09: 52:32 0.1160850 0,1160850
AdbePM.dll PatchMatch 2014/09/07-21: 07: 38 79,558079 79.558079
AdobeLinguistic.dll Adobe linguistic Library 8.0.0
AdobeOwl.dll Adobe Owl 5.2.4
AdobePDFL.dll PDFL 2014/08/18-15: 13: 12 79,512424 79.512424
Adobe AdobePIP.dll 7.2.1.3399 product improvement program
AdobeXMP.dll Adobe XMP Core 2014/08/20 / 09: 53:02 79,156797 79.156797
AdobeXMPFiles.dll Adobe XMP files 2014/08/20 / 09: 53:02 79,156797 79.156797
AdobeXMPScript.dll Adobe XMP Script 2014/08/20 / 09: 53:02 79,156797 79.156797
adobe_caps.dll Adobe CAPS 8,0,0,13
AGM.dll AGM 2014/08/12-23: 42:09 79,557478 79.557478
ahclient.dll AdobeHelp Dynamic Link Library 1,8,0,31
Amtlib.dll AMTLib 8.0.0.122212002 BuildVersion: 8.0; Brand: Wednesday, July 30, 2014 15:59:34) 1.000000
ARE.dll ARE 2014/08/12-23: 42:09 79,557478 79.557478
Axe8sharedexpat.dll AXE8SharedExpat 2013/12/20-21: 40:29 79,551013 79.551013
AXEDOMCore.dll AXEDOMCore 2013/12/20-21: 40:29 79,551013 79.551013
Bib.dll BIB 2014/08/12-23: 42:09 79,557478 79.557478
BIBUtils.dll BIBUtils 2014/08/12-23: 42:09 79,557478 79.557478
boost_date_time.dll photoshopdva 8.0.0
boost_signals.dll photoshopdva 8.0.0
boost_system.dll photoshopdva 8.0.0
boost_threads.dll photoshopdva 8.0.0
CG.dll NVIDIA Cg Runtime 3.0.00007
cgGL.dll NVIDIA Cg Runtime 3.0.00007
Adobe CIT.dll CIT 2.2.6.32411 2.2.6.32411
Adobe CITThreading.dll CITThreading 2.2.6.32411 2.2.6.32411
CoolType.dll CoolType 2014/08/12-23: 42:09 79,557478 79.557478
dvaaudiodevice.dll photoshopdva 8.0.0
dvacore.dll photoshopdva 8.0.0
dvamarshal.dll photoshopdva 8.0.0
dvamediatypes.dll photoshopdva 8.0.0
dvametadata.dll photoshopdva 8.0.0
dvametadataapi.dll photoshopdva 8.0.0
dvametadataui.dll photoshopdva 8.0.0
dvaplayer.dll photoshopdva 8.0.0
dvatransport.dll photoshopdva 8.0.0
dvaui.dll photoshopdva 8.0.0
dvaunittesting.dll photoshopdva 8.0.0
Dynamiclink.dll photoshopdva 8.0.0
ExtendScript.dll ExtendScript 2014/01/21-23: 58:55 79,551519 79.551519
icucnv40.dll International Components for Unicode 2013/02/25-15: 59:15 Build gtlib_4.0.19090
icudt40.dll International Components for Unicode 2013/02/25-15: 59:15 Build gtlib_4.0.19090
igestep30.dll IGES 9.3.0.113 drive
imslib.dll IMSLib DLL 7.0.0.154
JP2KLib.dll JP2KLib 2014/06/28-00: 28:27 79,254012 79.254012
libifcoremd.dll Intel Visual Fortran compiler 10.0 (A patch)
libiomp5md.dll Intel(r) OpenMP * Runtime Library 5.0
libmmd.dll Intel(r) C Compiler, Intel C++ Compiler, Intel Fortran compiler 12.0
LogSession.dll LogSession 7.2.1.3399
mediacoreif.dll photoshopdva 8.0.0
MPS.dll MPS-2014/08/18-23: 43,19 79,557676 79.557676
pdfsettings.dll Adobe PDFSettings 1.04
Adobe Photoshop CC 2014 15.2.2 Photoshop.dll
Adobe Photoshop CC 2014 15.2.2 plugin.dll
PlugPlugExternalObject.dll Adobe CEP PlugPlugExternalObject Dll Standard (32-bit) 5.0.0
PlugPlugOwl.dll Adobe CSXS PlugPlugOwl Dll Standard (32-bit) 5.2.0.54
Adobe Photoshop CC 2014 15.2.2 PSArt.dll
Adobe Photoshop CC 2014 15.2.2 PSViews.dll
SCCore.dll ScCore 2014/01/21-23: 58:55 79,551519 79.551519
ScriptUIFlex.dll ScriptUIFlex-2014/01/20-22: 42:05 79,550992 79.550992
svml_dispmd.dll Intel (r) C Compiler, Intel C++ Compiler, Intel Fortran compiler 12.0
TBB.dll Intel Threading Building Blocks for Windows 4, 2, 2013, 1114
tbbmalloc.dll Intel Threading Building Blocks for Windows 4, 2, 2013, 1114
TfFontMgr.dll FontMgr 9.3.0.113
TfKernel.dll kernel 9.3.0.113
Geom TFKGEOM.dll kernel 9.3.0.113
Adobe TFUGEOM.dll, UGeom © 9.3.0.113
updaternotifications.dll Adobe Updater Notifications Library 8.0.0.14 (BuildVersion: 1.0;) Brand: BUILDDATETIME) 8.0.0.14
VulcanControl.dll Vulcan Control Library 5.0.0.82 Application
VulcanMessage5.dll Vulcan Message Library 5.0.0.82
WRServices.dll WRServices Friday, March 7, 2014 15:33:10 build 0.20204 0,20204
U3D writer 9.3.0.113 wu3d.dll
Required plugins:
3D Studio 15.2.2 (2014.2.2 20141204.r.310, 2014/12 / 04:23:59:59 CL 994532)
Accented edges 15.2.2
Adaptive wide-angle 15.2.2
Angular Strokes 15.2.2
15.2.2 average (2014.2.2 20141204.r.310, 2014/12 / 04:23:59:59 CL 994532)
15.2.2 bas-relief
15.2.2 BMP
Camera Raw 8.8
Camera Raw Filter 8.8
Chalk and charcoal 15.2.2
15.2.2 charcoal
15.2.2 chrome
15.2.2 Cineon (2014.2.2 20141204.r.310, 2014/12 / 04:23:59:59 CL 994532)
15.2.2 the clouds (2014.2.2 20141204.r.310, 2014/12 / 04:23:59:59 CL 994532)
15.2.2 COLLADA (2014.2.2 20141204.r.310, 2014/12 / 04:23:59:59 CL 994532)
Halftone color 15.2.2
15.2.2 colour pencil
CompuServe GIF 15.2.2
Conté 15.2.2 pencil
15.2.2 crack
Crop and straighten Photos 15.2.2 (2014.2.2 20141204.r.310, 2014/12 / 04:23:59:59 CL 994532)
Crop and straighten Photos 15.2.2 filter
Hatch: 15.2.2
15.2.2 to crystallize
15.2.2 cutting
15.2.2 Dark strokes
15.2.2 deinterlacing
15.2.2 DICOM
Difference clouds 15.2.2 (2014.2.2 20141204.r.310, 2014/12 / 04:23:59:59 CL 994532)
15.2.2 glow
Move 15.2.2
15.2.2 dry brush
Eazel acquire 15.2.2 (2014.2.2 20141204.r.310, 2014/12 / 04:23:59:59 CL 994532)
Embed watermark 4.0
15.2.2 entropy (2014.2.2 20141204.r.310, 2014/12 / 04:23:59:59 CL 994532)
NO export VERSION color tables
Extrude 15.2.2
FastCore 15.2.2 routines (2014.2.2 20141204.r.310, 2014/12 / 04:23:59:59 CL 994532)
15.2.2 the fibers
Film Grain 15.2.2
Filters 15.2.2 Gallery
Flash 3D 15.2.2 (2014.2.2 20141204.r.310, 2014/12 / 04:23:59:59 CL 994532)
15.2.2 fresco
15.2.2 glass
15.2.2 Scarlet contours
Google Earth 4 15.2.2 (2014.2.2 20141204.r.310, 2014/12 / 04:23:59:59 CL 994532)
15.2.2 grain
15.2.2 graphic pen
Halftone Pattern 15.2.2
15.2.2 HDRMergeUI
HSB/HSL 15.2.2
IFF Format 15.2.2
15.2.2 IGES (2014.2.2 20141204.r.310, 2014/12 / 04:23:59:59 CL 994532)
15.2.2 ink outlines
JPEG 2000 15.2.2
Flattening coefficient 15.2.2 (2014.2.2 20141204.r.310, 2014/12 / 04:23:59:59 CL 994532)
15.2.2 goal blur
15.2.2 goal correction
Lens Flare 15.2.2
Liquefy 15.2.2
15.2.2 Matlab operation (2014.2.2 20141204.r.310, 2014/12 / 04:23:59:59 CL 994532)
maximum 15.2.2 (2014.2.2 20141204.r.310, 2014/12 / 04:23:59:59 CL 994532)
Mean 15.2.2 (2014.2.2 20141204.r.310, 2014/12 / 04:23:59:59 CL 994532)
Measure Core 15.2.2 (2014.2.2 20141204.r.310, 2014/12 / 04:23:59:59 CL 994532)
Median 15.2.2 (2014.2.2 20141204.r.310, 2014/12 / 04:23:59:59 CL 994532)
15.2.2 Mezzotint
Minimum 15.2.2 (2014.2.2 20141204.r.310, 2014/12 / 04:23:59:59 CL 994532)
MMXCore Routines 15.2.2 (2014.2.2 20141204.r.310, 2014/12 / 04:23:59:59 CL 994532)
15.2.2 mosaic tiles
Multiprocessor support 15.2.2 (2014.2.2 20141204.r.310, 2014/12 / 04:23:59:59 CL 994532)
15.2.2 Neon
15.2.2 paper
15.2.2 colour NTSC (2014.2.2 20141204.r.310, 2014/12 / 04:23:59:59 CL 994532)
Ocean Ripple 15.2.2
15.2.2 OpenEXR
Paint Daubs 15.2.2
15.2.2 palette knife
15.2.2 patchwork
Paths to Illustrator 15.2.2
15.2.2 PCX (2014.2.2 20141204.r.310, 2014/12 / 04:23:59:59 CL 994532)
15.2.2 photocopying
15.2.2 Photoshop 3D engine (2014.2.2 20141204.r.310, 2014/12 / 04:23:59:59 CL 994532)
Photoshop Touch 14.0
Photo filter package 15.2.2 (2014.2.2 20141204.r.310, 2014/12 / 04:23:59:59 CL 994532)
Pinch 15.2.2
Pixar 15.2.2 (2014.2.2 20141204.r.310, 2014/12 / 04:23:59:59 CL 994532)
15.2.2 plaster
15.2.2 plastic wrap
15.2.2 FOLDS (2014.2.2 20141204.r.310, 2014/12 / 04:23:59:59 CL 994532)
15.2.2 PNG
15.2.2 pointillism
15.2.2 polar coordinates
Portable Bit map 15.2.2 (2014.2.2 20141204.r.310, 2014/12 / 04:23:59:59 CL 994532)
Poster edges 15.2.2
People's Republic of CHINA 15.2.2 (2014.2.2 20141204.r.310, 2014/12 / 04:23:59:59 CL 994532)
15.2.2 radial blur
15.2.2 radiance (2014.2.2 20141204.r.310, 2014/12 / 04:23:59:59 CL 994532)
15.2.2 rank (2014.2.2 20141204.r.310, 2014/12 / 04:23:59:59 CL 994532)
Read watermark 4.0
Color research grid NO VERSION rendering
15.2.2 Crosslinking
15.2.2 the ripple
Rough Pastels 15.2.2
Save for Web 15.2.2
15.2.2 ScriptingSupport
Shake Reduction 15.2.2
15.2.2 shear
15.2.2 asymmetry (2014.2.2 20141204.r.310, 2014/12 / 04:23:59:59 CL 994532)
Smart Blur 15.2.2
Smudge Stick 15.2.2
Solarize 15.2.2 (2014.2.2 20141204.r.310, 2014/12 / 04:23:59:59 CL 994532)
15.2.2 splash
Spherize 15.2.2
15.2.2 sponge
15.2.2 sprayed strokes
15.2.2 stained glass
15.2.2 stamp
15.2.2 standard deviation (2014.2.2 20141204.r.310, 2014/12 / 04:23:59:59 CL 994532)
STL 15.2.2 (2014.2.2 20141204.r.310, 2014/12 / 04:23:59:59 CL 994532)
15.2.2 Sumi-e
15.2.2 summation (2014.2.2 20141204.r.310, 2014/12 / 04:23:59:59 CL 994532)
15.2.2 Targa
15.2.2 texture veneer
15.2.2 tiles
15.2.2 torn edges
15.2.2 twirl watch
U3D 15.2.2 (2014.2.2 20141204.r.310, 2014/12 / 04:23:59:59 CL 994532)
15.2.2 draft
15.2.2 vanishing point
15.2.2 the variance (2014.2.2 20141204.r.310, 2014/12 / 04:23:59:59 CL 994532)
Virtual Reality Modeling Language. VRML 15.2.2 (2014.2.2 20141204.r.310, 2014/12 / 04:23:59:59 CL 994532)
Water paper 15.2.2
15.2.2 watercolor
15.2.2 wave
Wavefront | 15.2.2 OBJ (2014.2.2 20141204.r.310, 2014/12 / 04:23:59:59 CL 994532)
WIA support 15.2.2 (2014.2.2 20141204.r.310, 2014/12 / 04:23:59:59 CL 994532)
15.2.2 wind
Wireless Bitmap 15.2.2 (2014.2.2 20141204.r.310, 2014/12 / 04:23:59:59 CL 994532)
Zig - zag 15.2.2
Plug-ins option and the third: NONE
Plug-ins that could not load: NONE
Flash: NO
Install TWAIN devices: NONE
Operating system: Windows 7 32 bit
Processor speed: 3591 MHz
Built-in memory: 3511 MB
Free memory: 2180 MB
Memory available to Photoshop: 1592 MB
No offense, but for any PS works by today's standards, what you have here is simply not enough. The registration process fails probably simply run out of memory during the generation of the preview or other operation. Unless you add more RAM and get the 64 bit, your problems probably will not disappear, and I would like to same thing working with ACAD on such a system is not particularly nice, considering the amount of RAM it uses to load its libraries and a few other things...
Mylenium
Tags: Photoshop
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Application of vulnerabilities path: C:\Program Files\Adobe\Adobe Photoshop CC 2015.5\Photoshop.exe
Signature of the problem
Problem event name: APPCRASH
Application name: Photoshop.exe
Application version: 17.0.0.88
Application timestamp: 57513821
Fault Module name: intelocl64.dll
Fault Module Version: 3.0.1.10891
Timestamp of Module error: 556d7f9f
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Additional information 1: 7f0f
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3 more information: 40b 8
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10 Windows Event Viewer Application logs
120502590482
4
APPCRASH
Not available
0
Photoshop.exe
17.0.0.88
57513821
intelocl64.dll
3.0.1.10891
556d7f9f
c0000005
a 00000000000433, 3
1
a0f880a4-a37d-46f6-9a41-b3d380217c10
0
ef7a946e119a19e360e855b018cd190d
All the drivers are up to date.
Updated creative cloud.
Signed in & cloud Creative
Installed and uninstalled Photoshop
Any help appreciated
Mike Regan
Hi Mike,.
The cause of the accident is intelocl64.dll which is the file to Intel graphics card drivers.
Make sure that your graphics card drivers are updated.
If this does not help, follow these steps:
- Quit Photoshop
- Press windows and keys r to open the run window
- Type w and press enter
- Open Roaming\Adobe\Adobe Photoshop CC2015.5\Adobe Photoshop CC2015.5 settings
- Move the sniffer file on desktop and relaunch Photoshop
- Check that it works fine now
Concerning
Claes
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Crashes when you save the eps file
Don't know how to solve this problem. Saw the comments on changing the time zone, but I can't seem to find where to change this setting (within AI? or are they referring to my computer settings?) Have also tried to install the new Adobe CC 2014, but even that one goes down. Also, I rebooted the computer, but it's always the same problem.
Thanks for any help.
Try to "Place" instead of "Import".psd files When you place the images, you have the possibility to link the files and then again when you save as > EPS. You have probably inadvertently incorporated the .psd files. The right method of importing image files using the file > place command.
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Just downloaded CS6 Design Standard. System - OS10.6.8 (about to upgrade to 10.8), iMac 27 i5Intel 4core 12GBram clocked at 2.66 Ghz
Pshop opens, I get three alerts...
1 - Unable to load module e/s asynchronous activate because does not work with this version of Photoshop
2. impossible to load the multiprocessor support plug-in because does not work with this version of Photoshop
3. unable to load the module of FastCore Routines because does not work with this version of Photoshop
Then asks if I want to be connected to the internet or something like that. Then Pshop opens before even I click OK
None of them arrived with CS5.5
I realize that CS6 is 64-bit. I have fixed 32-bit because of the CS5.5 plugins.
Two questions, I've noticed so far with CS6.
1. that I open a document, the Enable selection drop down at the bottom of the window is not set to anything. I always selects the Documents readable by all. Not the case in CS5.5, who was always default readable to all documents. Could not find anything in the Prefs to this question.
2. When you save a document, RGB or CMYK, the drop-size selection are not accurate. The first three or four read properly correlated with the suffix (.jpg, .tif, etc.) in the name of the file at the top of the window. But then the selections later format below one third or fourth read than above the list.
for example: as a RGB file: economy through BMP indicates even in filename above (.bmp). However, the following below that, Gif, choice still shows as .bmp in filename at the top. And so on down the list. Even with the CMYK file.
Never seen this in CS5.5.
When I initially installed CS6, I noticed that only items in the Plugins folder was folder Panels... without other plugins. I thought this to be an error in download of some sort and moved 5.5 database plugins to 6 Plugins folder. Could be the problem? Otherwise, I would have SOME plugins in CS6
I downloaded CS6 think twice now first has been altered. I used two download options on the Adobe - Akamai and standard page
Same questions at once. One country replied this to be a problem of plugins. I uninstalled 'after market' 5.5 and 6 SuperBladePro plugins was the only one. CS6 restarted. Still the same problem. Only the elements of Plugins are what came with the program.
Yes, I think that the problem is caused by putting the cs5 plugins in the folder plugins photoshop cs6.
Delete the plugins and cs6 should work much better.
The reason why you don't see the plugins in the plugins folder, it is that adobe installs all the plugins bundled with photoshop cs6 to the necessary folder inside the Adobe Photoshop CS6.app
and the empty plugins folder that you saw's plug-ins third as SuperBladePro.
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InDesign CC crashes when you save a document
Hi, I am a new user of Indesign cc for a month and I have the following problem;
Can I save a document a couple of times without crashing, before he did.
It is important to does ' t if I use the shortcut of savings via the menu.
I'm working on an iMac 27-inch (end 2013) system OSX El Capital 10.11.5. With the latest version of Indesign CC.
I tried the following:
-Re-installed Indesign CC completely, twice.
-Cleaned up my fonts (I work with FontExplorer X Pro 4.2.1)
-Updated my iMac and restarted a couple of times
-Clean the Indesign preferences files when starting Indesign
-J' tried several documents, it's okay that the one that I use. And it does not matter it's set up by an older document (CS6, no cloud) with CC.
Last week a corrupt Indesign file all of a sudden, it was gray pages and wanting no more to export to PDF.
Thank God I had a good backup system, but I was not happy because it was an unpublished document, set up with Indesign CC, so I don't think none by chance...
So please, who can help me? I can't really work that way. Every time it crashes, (every 5 minutes) my latest work is gone.
The report suggests that InDesign crashes trying to save metadata about the document. Most likely, it crashes trying to save the thumbnail of the document. Try disabling the preference to save thumbnail of Edit > preference > file management > "always save an excerpt of Images with Documents."
If possible can you share this document with us so that we can solve the problem in InDesign. Share please send the link to [email protected].
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Adobe Edge animate CC crashes when you use large SVG images
Hello!
When I import SVG files to animate edge it freezes and I can't do anything with it.
I tried to import a single file at a time and it worked fine, but when I save the project and close the program and then open my project dashboard animate everything crashes again.
Also I tried to import pictures very small (100px x 100px) and adjust their size, I need and him causing app crash too.
I use Mac OS X 10.9.4
I found already because of this problem.
When you import the SVG to animate edge it gives your SVG width and height 10 times more original then size the image and the transformation: scale (0.1). So when you import images SVG 5 500 x 500 Adobe Edge makes 5000 x 5000.
This is the app cause Frost and bad SVG display in browsers.
Always change of scale (0.1) to scale (1) and reduce the size of 5000px to 500px for example.
Best regards
Alexey Prilovski.
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Crashes when you save once I added audio to slides
Hello world
I recently started using Captivate and like many... autorecord functionality, etc. I'm having a problem however. I have a slideshow which is long about 11 slides. I used to AutoSave to capture the slides and went in and cleaned the slides. Everything worked very well and I was able to register without any problems. However, last night I recorded a few audio bits for 9 of the 11 blades, and when I tried to save my computer lodged and required a hard - reboot. I then tried to save after every audio bit I recorded, but I do not have much the app crashed as soon as I tried to save it after the first audio recording. I use this locally on my PC/Windows XP box. I have a Pentium 4 to 3.4 GHz and 1 GB of ram. Anyone have any ideas on why this is happening or how to get this working?
Any comments would be appreciated.
Litha-
Sabine,
I did save and save audio files in MP3 format with sound forge. I was able to import MP3s and save the Cp file successfully. Everything works fine now. I guess that I won't be able to use Captivate to record audio.Thank you for taking the time to answer!
Litha-
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