Crashing on the opening of Photoshop

Similar Questions

• Photoshop CS5 to crash during the opening/creating a file. (OSX)

  I've seen several threads with this issue, but so far none of the solutions have worked. I tried:

  -Reset preferences

  -Suppression of the mediabrowser.plist and photoshop.plist

  -Change the default printer

  -Update of Photoshop

  -Updated OSX

  Crash report:

  Process: Adobe Photoshop CS5 [616]

  Path: / Applications/Adobe Photoshop CS5/Adobe Photoshop CS5.app/Contents/MacOS/Adobe Photoshop CS5

  ID: com.adobe.Photoshop

  Version: 12.0 (12.0x20100407.r.1103) (12.0)

  Code type: X 86 (native)

  Parent process: launchd [97]

  Date/time: 2013-02-25 15:47:37.701-0500

  OS version: Mac OS X 10.6.8 (10 K 549)

  Report Version: 6

  Exception type: EXC_BAD_ACCESS (SIGBUS)

  Exception codes: KERN_PROTECTION_FAILURE at 0 x 0000000000000008

  Crashed thread: 0 dispatch queue: com.apple.main - wire

  Thread 0 crashed: dispatch queue: com.apple.main - wire

  0 com.adobe.Photoshop 0x006d3a08 AWS_CUI_GetVersionComments (OpaqueWindowPtr *, adobe::q:QDocument, adobe::q:QString, adobe::q:QAttributeList & &, adobe::q:QDocument *, adobe::q:QProject *, long) + 4003334

  1 com.adobe.Photoshop 0x0081becc AWS_CUI_GetVersionComments (OpaqueWindowPtr *, adobe::q:QDocument, adobe::q:QString, adobe::q:QAttributeList & &, adobe::q:QDocument *, adobe::q:QProject *, long) + 5348042

  2 com.adobe.Photoshop 0x00d9701b AWS_CUI_GetVersionComments (OpaqueWindowPtr *, adobe::q:QDocument, adobe::q:QString, adobe::q:QAttributeList & &, adobe::q:QDocument *, adobe::q:QProject *, long) + 11095065

  3 com.adobe.Photoshop 0x000cf7f4 0x1000 + 845812

  4 com.adobe.Photoshop 0x000d3100 0x1000 + 860416

  5 com.adobe.Photoshop 0x013d8a08 AWS_CUI_GetVersionComments (OpaqueWindowPtr *, adobe::q:QDocument, adobe::q:QString, adobe::q:QAttributeList & &, adobe::q:QDocument *, adobe::q:QProject *, long) + 17655302

  6 com.adobe.Photoshop 0x013d37b7 AWS_CUI_GetVersionComments (OpaqueWindowPtr *, adobe::q:QDocument, adobe::q:QString, adobe::q:QAttributeList & &, adobe::q:QDocument *, adobe::q:QProject *, long) + 17634229

  7 com.apple.AppKit 0x9706d61e-[NSView _drawRect:clip:] + 3510

  8 com.apple.AppKit 0x9706c2bc-[NSView _recursiveDisplayAllDirtyWithLockFocus:visRect:] + 1600

  9 com.apple.AppKit 0x9706c5f1-[NSView _recursiveDisplayAllDirtyWithLockFocus:visRect:] + 2421

  com.apple.AppKit 10 0x9706c5f1-[NSView _recursiveDisplayAllDirtyWithLockFocus:visRect:] + 2421

  11 com.apple.AppKit 0x9706c5f1-[NSView _recursiveDisplayAllDirtyWithLockFocus:visRect:] + 2421

  12 com.apple.AppKit 0x9706c5f1-[NSView _recursiveDisplayAllDirtyWithLockFocus:visRect:] + 2421

  13 com.apple.AppKit 0x9706c5f1-[NSView _recursiveDisplayAllDirtyWithLockFocus:visRect:] + 2421

  14 com.apple.AppKit 0x9706c5f1-[NSView _recursiveDisplayAllDirtyWithLockFocus:visRect:] + 2421

  15 com.apple.AppKit 0x9706a7db-[NSView _recursiveDisplayRectIfNeededIgnoringOpacity:isVisibleRect:rectIsVisibleRectForView:topVi ew:] + 711

  16 com.apple.AppKit 0x9706a34f-[NSThemeFrame _recursiveDisplayRectIfNeededIgnoringOpacity:isVisibleRect:rectIsVisibleRectForView:topVi ew:] + 265

  17 com.apple.AppKit 0x97066c96-[NSView _displayRectIgnoringOpacity:isVisibleRect:rectIsVisibleRectForView:] + 3309

  18 com.apple.AppKit 0x96fc784b-[NSView displayIfNeeded] + 818

  19 com.apple.AppKit 0x96f90b64-[NSWindow displayIfNeeded] + 204

  20 com.apple.AppKit 0x96f8f5ff-[NSWindow _reallyDoOrderWindow:relativeTo:findKey:forCounter:force:isModal:] + 1085

  21 com.apple.AppKit 0x96f8f161-[NSWindow orderWindow:relativeTo:] + 105

  22 com.apple.AppKit 0x96f8c90f-[NSWindow makeKeyAndOrderFront:] + 73

  23 com.adobe.owl 0x031d7093 OWLDictionaryGetValue + 162315

  24 com.adobe.owl 0x0313589b 0 x 3133000 + 10395

  25 com.adobe.owl 0x0319189c OWLWidgetMove + 24824

  26 com.adobe.owl 0x03191af6 OWLWidgetMove + 25426

  27 com.adobe.owl 0x03191f9f OWLWidgetMove + 26619

  28 com.adobe.owl 0x0315d62c 0 x 3133000 + 173612

  29 com.adobe.owl 0x031765e5 OWLControlBarGetPreferredSize + 9659

  30 com.adobe.owl 0x0318b946 OWLWidgetMove + 418

  31 com.adobe.owl 0x0318b124 OWLWidgetShow + 488

  32 com.adobe.Photoshop 0x00d9c4df AWS_CUI_GetVersionComments (OpaqueWindowPtr *, adobe::q:QDocument, adobe::q:QString, adobe::q:QAttributeList & &, adobe::q:QDocument *, adobe::q:QProject *, long) + 11116765

  33 com.adobe.Photoshop 0x00d99cc4 AWS_CUI_GetVersionComments (OpaqueWindowPtr *, adobe::q:QDocument, adobe::q:QString, adobe::q:QAttributeList & &, adobe::q:QDocument *, adobe::q:QProject *, long) + 11106498

  34 com.adobe.Photoshop 0x0007bebf 0x1000 + 503487

  35 com.adobe.Photoshop 0x0050d2a7 AWS_CUI_GetVersionComments (OpaqueWindowPtr *, adobe::q:QDocument, adobe::q:QString, adobe::q:QAttributeList & &, adobe::q:QDocument *, adobe::q:QProject *, long) + 2141861

  36 com.adobe.Photoshop 0x000776f2 0x1000 + 485106

  com.adobe.Photoshop 37 0x000765f4 0x1000 + 480756

  38 com.adobe.Photoshop 0x0006cde8 0x1000 + 441832

  39 com.adobe.Photoshop 0x0006ce84 0x1000 + 441988

  40 com.adobe.Photoshop 0x013e0f84 AWS_CUI_GetVersionComments (OpaqueWindowPtr *, adobe::q:QDocument, adobe::q:QString, adobe::q:QAttributeList & &, adobe::q:QDocument *, adobe::q:QProject *, long) + 17689474

  41 com.adobe.Photoshop 0x0007f01e 0x1000 + 516126

  42 com.adobe.Photoshop 0x0006cde8 0x1000 + 441832

  43 com.adobe.Photoshop 0x0006ce84 0x1000 + 441988

  44 com.adobe.Photoshop 0 x 00270933 0x1000 + 2554163

  45 com.adobe.Photoshop 0x0029b02c 0x1000 + 2727980

  46 com.adobe.PSAutomate 0x7078e6db PSEventIdle (unsigned int, _ADsc *, long, void *) + 123

  47 com.adobe.Photoshop 0x0026baaa 0x1000 + 2534058

  48 com.adobe.Photoshop 0x000776f2 0x1000 + 485106

  49 com.adobe.Photoshop 0x000765f4 0x1000 + 480756

  com.adobe.Photoshop 50 0x0006cde8 0x1000 + 441832

  51 com.adobe.Photoshop 0x0006ce84 0x1000 + 441988

  52 com.adobe.Photoshop 0x013df37a AWS_CUI_GetVersionComments (OpaqueWindowPtr *, adobe::q:QDocument, adobe::q:QString, adobe::q:QAttributeList & &, adobe::q:QDocument *, adobe::q:QProject *, long) + 17682296

  53 com.apple.Foundation 98883484 __NSFireTimer + 141 0 x

  54 com.apple.CoreFoundation 0x980daa3b __CFRunLoopRun + 8059

  55 com.apple.CoreFoundation 0x980d83c4 CFRunLoopRunSpecific + 452

  56 com.apple.CoreFoundation 0x980d81f1 CFRunLoopRunInMode + 97

  57 com.apple.HIToolbox 0x94e10e04 RunCurrentEventLoopInMode + 392

  58 com.apple.HIToolbox 0x94e10bb9 ReceiveNextEventCommon + 354

  59 com.apple.HIToolbox 0x94e10a3e BlockUntilNextEventMatchingListInMode + 81

  60 com.apple.AppKit 0x96f98595 _DPSNextEvent + 847

  61 com.apple.AppKit 0x96f97dd6-[NSApplication nextEventMatchingMask:untilDate:inMode: dequeue:] + 156

  62 com.apple.AppKit 0x96f5a1f3-[NSApplication run] + 821

  63 com.adobe.Photoshop 0x013df2a6 AWS_CUI_GetVersionComments (OpaqueWindowPtr *, adobe::q:QDocument, adobe::q:QString, adobe::q:QAttributeList & &, adobe::q:QDocument *, adobe::q:QProject *, long) + 17682084

  64 com.adobe.Photoshop 0x013dfe96 AWS_CUI_GetVersionComments (OpaqueWindowPtr *, adobe::q:QDocument, adobe::q:QString, adobe::q:QAttributeList & &, adobe::q:QDocument *, adobe::q:QProject *, long) + 17685140

  65 com.adobe.Photoshop 0x0006eb3a 0x1000 + 449338

  66 com.adobe.Photoshop 0x002572e8 0x1000 + 2450152

  67 com.adobe.Photoshop 0x002573a4 0x1000 + 2450340

  68 com.adobe.Photoshop 0x00003c66 0x1000 + 11366

  Thread 1: dispatch queue: com.apple.libdispatch - Manager

  0 libSystem.B.dylib 0x97e98382 kevent + 10

  1 libSystem.B.dylib 0x97e98a9c _dispatch_mgr_invoke + 215

  2 libSystem.B.dylib 0x97e97f59 _dispatch_queue_invoke + 163

  3 libSystem.B.dylib 0x97e97cfe _dispatch_worker_thread2 + 240

  4 libSystem.B.dylib 0x97e97781 _pthread_wqthread + 390

  5 libSystem.B.dylib 0x97e975c6 start_wqthread + 30

  Thread 2:

  0 libSystem.B.dylib 0x97e71b42 semaphore_wait_signal_trap + 10

  1 libSystem.B.dylib 0x97e9f6f8 _pthread_cond_wait + 1089

  2 libSystem.B.dylib 0x97ee805f pthread_cond_wait + 48

  3 com.adobe.amt.services 0 x 06725126 AMTConditionLock::LockWhenCondition (int.) + 46

  4 com.adobe.amt.services 0x0671ddb0 _AMTThreadedPCDService::PCDThreadWorker(_AMTThreadedPCDService*) + 116

  5 com.adobe.amt.services 0x0672518c AMTThread::Worker(void*) + 24

  6 libSystem.B.dylib 0x97e9f259 _pthread_start + 345

  7 libSystem.B.dylib 0x97e9f0de thread_start + 34

  3 wire:

  0 libSystem.B.dylib 0x97e71b4e semaphore_timedwait_trap + 10

  1... ple. CoreServices.CarbonCore 0x92abd942 MPWaitOnSemaphore + 125

  2 supported multiprocessor 0x1c916124 ThreadFunction(void*) + 78

  3... ple. CoreServices.CarbonCore 0x92a8b54a PrivateMPEntryPoint + 68

  4 libSystem.B.dylib 0x97e9f259 _pthread_start + 345

  5 libSystem.B.dylib 0x97e9f0de thread_start + 34

  Thread 4:

  0 libSystem.B.dylib 0x97e9faa2 __semwait_signal + 10

  1 libSystem.B.dylib 0x97e9f75e _pthread_cond_wait + 1191

  pthread_cond_wait 2 libSystem.B.dylib 0x97ea13f8 $UNIX2003 + 73

  3... ple. CoreServices.CarbonCore 0x92ac021e TSWaitOnCondition + 126

  4... ple. CoreServices.CarbonCore 0x92aabb68 TSWaitOnConditionTimedRelative + 202

  5... ple. CoreServices.CarbonCore 0x92aa7533 MPWaitOnQueue + 250

  6 AdobeACE 0x0520d6f1 0x51d3000 + 239345

  7 AdobeACE 0x0520d0ed 0x51d3000 + 237805

  8... ple. CoreServices.CarbonCore 0x92a8b54a PrivateMPEntryPoint + 68

  libSystem.B.dylib 9 0x97e9f259 _pthread_start + 345

  10 libSystem.B.dylib 0x97e9f0de thread_start + 34

  Wire 5:

  0 libSystem.B.dylib 0x97e9faa2 __semwait_signal + 10

  1 libSystem.B.dylib 0x97ecb9c5 $UNIX2003 + 188 nanosleep

  2 com.adobe.PSAutomate 0x709257db ScObjects::Thread:sleep(unsigned_int) + 59

  3 com.adobe.PSAutomate 0 70905623 ScObjects::BridgeTalkThread::run() + 163 x

  4 com.adobe.PSAutomate 0x709258e8 ScObjects::Thread:go(void*) + 168

  5 libSystem.B.dylib 0x97e9f259 _pthread_start + 345

  6 libSystem.B.dylib 0x97e9f0de thread_start + 34

  Line 6:

  0 libSystem.B.dylib 0x97e71b42 semaphore_wait_signal_trap + 10

  1 libSystem.B.dylib 0x97e9f6f8 _pthread_cond_wait + 1089

  2 libSystem.B.dylib 0x97ee805f pthread_cond_wait + 48

  3 com.adobe.adobeswfl 0x718ab1af APXGetHostAPI + 2599055

  4 com.adobe.adobeswfl 0x71644b0f APXGetHostAPI + 82415

  5 com.adobe.adobeswfl 0x718ab29c APXGetHostAPI + 2599292

  6 com.adobe.adobeswfl 0x718ab307 APXGetHostAPI + 2599399

  7 com.adobe.adobeswfl 0x718ab426 APXGetHostAPI + 2599686

  8 libSystem.B.dylib 0x97e9f259 _pthread_start + 345

  libSystem.B.dylib 9 0x97e9f0de thread_start + 34

  Line 7:

  0 libSystem.B.dylib 0x97e71b42 semaphore_wait_signal_trap + 10

  1 libSystem.B.dylib 0x97e9f6f8 _pthread_cond_wait + 1089

  2 libSystem.B.dylib 0x97ee805f pthread_cond_wait + 48

  3 com.adobe.adobeswfl 0x718ab1af APXGetHostAPI + 2599055

  4 com.adobe.adobeswfl 0x71644b0f APXGetHostAPI + 82415

  5 com.adobe.adobeswfl 0x718ab29c APXGetHostAPI + 2599292

  6 com.adobe.adobeswfl 0x718ab307 APXGetHostAPI + 2599399

  7 com.adobe.adobeswfl 0x718ab426 APXGetHostAPI + 2599686

  8 libSystem.B.dylib 0x97e9f259 _pthread_start + 345

  libSystem.B.dylib 9 0x97e9f0de thread_start + 34

  Thread 8:

  0 libSystem.B.dylib 0x97e71b5a semaphore_timedwait_signal_trap + 10

  1 libSystem.B.dylib 0x97e9f6e1 _pthread_cond_wait + 1066

  2 libSystem.B.dylib 0x97ece5a8 pthread_cond_timedwait_relative_np + 47

  3 com.adobe.adobeswfl 0x718ab177 APXGetHostAPI + 2598999

  4 com.adobe.adobeswfl 0x718c60ee APXGetHostAPI + 2709454

  5 com.adobe.adobeswfl 0x718ab29c APXGetHostAPI + 2599292

  6 com.adobe.adobeswfl 0x718ab307 APXGetHostAPI + 2599399

  7 com.adobe.adobeswfl 0x718ab426 APXGetHostAPI + 2599686

  8 libSystem.B.dylib 0x97e9f259 _pthread_start + 345

  libSystem.B.dylib 9 0x97e9f0de thread_start + 34

  Wire 9:

  0 libSystem.B.dylib 0x97e71b5a semaphore_timedwait_signal_trap + 10

  1 libSystem.B.dylib 0x97e9f6e1 _pthread_cond_wait + 1066

  2 libSystem.B.dylib 0x97ece5a8 pthread_cond_timedwait_relative_np + 47

  3 com.adobe.adobeswfl 0x718ab177 APXGetHostAPI + 2598999

  4 com.adobe.adobeswfl 0x71a224b8 APXGetHostAPI + 4135832

  5 com.adobe.adobeswfl 0x718ab29c APXGetHostAPI + 2599292

  6 com.adobe.adobeswfl 0x718ab307 APXGetHostAPI + 2599399

  7 com.adobe.adobeswfl 0x718ab426 APXGetHostAPI + 2599686

  8 libSystem.B.dylib 0x97e9f259 _pthread_start + 345

  libSystem.B.dylib 9 0x97e9f0de thread_start + 34

  Thread 10:

  0 libSystem.B.dylib 0x97e97412 __workq_kernreturn + 10

  1 libSystem.B.dylib 0x97e979a8 _pthread_wqthread + 941

  2 libSystem.B.dylib 0x97e975c6 start_wqthread + 30

  Wire 11:

  0 libSystem.B.dylib 0x97e97412 __workq_kernreturn + 10

  1 libSystem.B.dylib 0x97e979a8 _pthread_wqthread + 941

  2 libSystem.B.dylib 0x97e975c6 start_wqthread + 30

  12 wire:

  Line 13:

  0 libSystem.B.dylib 0x97e71b42 semaphore_wait_signal_trap + 10

  1 libSystem.B.dylib 0x97e9f6f8 _pthread_cond_wait + 1089

  2 libSystem.B.dylib 0x97ee805f pthread_cond_wait + 48

  3 libtbb.dylib 0x060231e0 _ZN3tbb8internal16GenericScheduler24wait_while_pool_is_emptyEv. + 60

  4 0x0602bff6 tbb::internal:CustomScheduler < tbb::internal:IntelSchedulerTraits > libtbb.dylib: wait_for_all (tbb::ta sk &, tbb::task *) + 2136

  5 libtbb.dylib 0x060251d1 tbb::internal:GenericScheduler:worker_routine(void*) + 85

  Thread 14:

  0 libSystem.B.dylib 0x97e71b42 semaphore_wait_signal_trap + 10

  1 libSystem.B.dylib 0x97e9f6f8 _pthread_cond_wait + 1089

  2 libSystem.B.dylib 0x97ee805f pthread_cond_wait + 48

  3 libtbb.dylib 0x060231e0 _ZN3tbb8internal16GenericScheduler24wait_while_pool_is_emptyEv. + 60

  4 0x0602bff6 tbb::internal:CustomScheduler < tbb::internal:IntelSchedulerTraits > libtbb.dylib: wait_for_all (tbb::ta sk &, tbb::task *) + 2136

  5 libtbb.dylib 0x060251d1 tbb::internal:GenericScheduler:worker_routine(void*) + 85

  Thread 0 crashed with X 86 Thread State (32-bit):

  EAX: 0 x 00000008 ebx: 0x064fb910 ecx: 0x00007fff edx: 0 x 02070177

  EDI: 0 x 00000000 esi: 0 x 00000008 ebp: 0xbfffbf88 esp: 0xbfffbf88

  SS: 0x0000001f efl: 0 x 00010202 eip: 0x006d3a08 cs: 0 x 00000017

  DS: 0x0000001f are: 0x0000001f fs: 0 x 00000000 gs: 0 x 00000037

  CR2: 0x00000008

  Binary images:

  0x1000 - 0x2385ffb + com.adobe.Photoshop (12.0x20100407.r.1103) 12.0 (12.0) < 5296E876-7BE9-5DD0-1F00-633258E038C9 > / Applications/Adobe Photoshop CS5/Adobe Photoshop CS5.app/Contents/MacOS/Adobe Photoshop CS5

  0x2e34000 - 0x2ea4feb + com.adobe.adobe_caps adobe_caps 3.0.116.0 (3.0.116.0) < 50675115-BEDC-72F9-C42D-374196E83EC2 > / Applications/Adobe Photoshop CS5/Adobe Photoshop CS5.app/Contents/Frameworks/adobe_caps.framework/Versions/A/adobe_caps

  0x2eb2000 - 0x2eb8ff7 org.twain.dsm 1.9.4 (1.9.4) < 0EACA56D-A860-8A0B-EFA8-F217105D2457 > /System/Library/Frameworks/TWAIN.framework/Versions/A/TWAIN

  0x2ebf000 - 0x30a5ff7 + com.adobe.linguistic.LinguisticManager 5.0.0 (11696) < AF804353-8B13-7180-F2C8-832361EB2D5A > / Applications/Adobe Photoshop CS5/Adobe Photoshop CS5.app/Contents/Frameworks/AdobeLinguistic.framework/Versions/3/AdobeLinguistic

  0 x 3133000 - 0x32b3fe7 + com.adobe.owl AdobeOwl version 3.0.91 (3.0.91) < A7F61573-6B66-82E3-1659-86264C12FB85 > / Applications/Adobe Photoshop CS5/Adobe Photoshop CS5.app/Contents/Frameworks/AdobeOwl.framework/Versions/A/AdobeOwl

  0x331b000 - 0x36f3ff7 + AdobeMPS? (???) < 272DAEDE-FC7E-B412-7C97-CF47FF6BF242 >/Applications/Adobe Photoshop CS5/Adobe Photoshop CS5.app/Contents/Frameworks/AdobeMPS.framework/Versions/A/AdobeMPS

  0 x 3822000 - 0x3b17fe7 + AdobeAGM? (???) < 2394D309-4268-368B-0ED1-DCFA8BF85220 >/Applications/Adobe Photoshop CS5/Adobe Photoshop CS5.app/Contents/Frameworks/AdobeAGM.framework/Versions/A/AdobeAGM

  0x3bca000 - 0x3eb4ff7 + AdobeCoolType? (???) < A9733E22-E553-846E-D3D0-CA7BAE915002 >/Applications/Adobe Photoshop CS5/Adobe Photoshop CS5.app/Contents/Frameworks/AdobeCoolType.framework/Versions/A/AdobeCoolType

  0x3f38000 - 0x3f59ff7 + AdobeBIBUtils? (???) < D23AB3B7-054A-C93F-EEE5-773920DCCBE1 >/Applications/Adobe Photoshop CS5/Adobe Photoshop CS5.app/Contents/Frameworks/AdobeBIBUtils.framework/Versions/A/AdobeBIBUtils

  0x3f65000 - 0x3f8bff6 + AdobeAXE8SharedExpat? (???) < 5848BBCE-3A3E-66EE-5527-97A96F0CA4CC >/Applications/Adobe Photoshop CS5/Adobe Photoshop CS5.app/Contents/Frameworks/AdobeAXE8SharedExpat.framework/Versions/A/AdobeAXE8SharedExpa t

  0x3f9c000 - 0x40d4fe7 + WRServices? (???) < 87183F9D-17F4-6BDC-66A9-8FD34F320118 >/Applications/Adobe Photoshop CS5/Adobe Photoshop CS5.app/Contents/Frameworks/WRServices.framework/Versions/A/WRServices

  0 x 4116000 - 0x4173fef + aif_core? (???) < 55A59C97-0F0F-8D62-8F05-89C26076DE32 >/Applications/Adobe Photoshop CS5/Adobe Photoshop CS5.app/Contents/Frameworks/aif_core.framework/Versions/A/aif_core

  0 x 4190000 - 0x41a3fff + data_flow? (???) < AD6B2112-DB3B-5E31-AAB3-3CBE5CEE7F07 >/Applications/Adobe Photoshop CS5/Adobe Photoshop CS5.app/Contents/Frameworks/data_flow.framework/Versions/A/data_flow

  0x41bb000 - 0x424dfff + image_flow? (???) < 724A9FFC-D8B6-9A4B-6036-8B5B61821714 >/Applications/Adobe Photoshop CS5/Adobe Photoshop CS5.app/Contents/Frameworks/image_flow.framework/Versions/A/image_flow

  0x42c0000 - 0x42daff7 + image_runtime? (???) < EC60DF81-1D8D-764C-2554-651317A42C02 >/Applications/Adobe Photoshop CS5/Adobe Photoshop CS5.app/Contents/Frameworks/image_runtime.framework/Versions/A/image_runtime

  0x42f7000 - 0x4528ffb + aif_ogl? (???) < 25A7A7F0-86B4-86B0-3384-EE2E8A1EAA38 >/Applications/Adobe Photoshop CS5/Adobe Photoshop CS5.app/Contents/Frameworks/aif_ogl.framework/Versions/A/aif_ogl

  0 x 4614000 - 0x469efef + AdobeOwlCanvas? (???) < 3B9B9050-7F74-EBBA-99E1-4202D49B321A >/Applications/Adobe Photoshop CS5/Adobe Photoshop CS5.app/Contents/Frameworks/AdobeOwlCanvas.framework/Versions/A/AdobeOwlCanvas

  0x46c0000 - 0x49ddfef + com.adobe.dvaui.framework dvaui version 5.0.0 (5.0.0.0) < 57907A7F-6D01-C35F-29B4-28C2DFE35157 > / Applications/Adobe Photoshop CS5/Adobe Photoshop CS5.app/Contents/Frameworks/dvaui.framework/Versions/A/dvaui

  0x4b41000 - 0x4cbcfe7 + com.adobe.dvacore.framework dvacore version 5.0.0 (5.0.0.0) < ED2C7256-FDB7-63CD-23F8-1748AA53D397 > / Applications/Adobe Photoshop CS5/Adobe Photoshop CS5.app/Contents/Frameworks/dvacore.framework/Versions/A/dvacore

  0x4d57000 - 0x509ffff + com.adobe.dvaadameve.framework dvaadameve version 5.0.0 (5.0.0.0) < 18ABE6DC-26AD-2C95-D68F-4E8E1306D4E2 > / Applications/Adobe Photoshop CS5/Adobe Photoshop CS5.app/Contents/Frameworks/dvaadameve.framework/Versions/A/dvaadameve

  0x51d3000 - 0x52e7fff + AdobeACE? (???) < DD291A17-ECF4-FE20-5837-AC1F5BC76940 >/Applications/Adobe Photoshop CS5/Adobe Photoshop CS5.app/Contents/Frameworks/AdobeACE.framework/Versions/A/AdobeACE

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  0xb0000000 - 0xb000fff8 + com.adobe.ahclientframework (1.5.0.30) 1.5.0.30 < 24B39C2F-79B0-BDE3-C6D0-1F0E943070C7 > / Applications/Adobe Photoshop CS5/Adobe Photoshop CS5.app/Contents/Frameworks/ahclient.framework/Versions/A/ahclient

  0xba300000 - 0xba301fe7 libCyrillicConverter.dylib 49.0.0 (compatibility 1.0.0) < 80E8C2F7-3210-7A58-F083-F24AF7075E79 > /System/Library/CoreServices/Encodings/libCyrillicConverter.dylib

  0xba900000 - 0xba916ff7 libJapaneseConverter.dylib 49.0.0 (compatibility 1.0.0) < 02CCC192-2AC9-73DF-4A40-0B3AF87B6372 > /System/Library/CoreServices/Encodings/libJapaneseConverter.dylib

  0xbab00000 - 0xbab21fe7 libKoreanConverter.dylib 49.0.0 (compatibility 1.0.0) < 8697CB9C-AC3B-301B-F1BD-382E30FA5642 > /System/Library/CoreServices/Encodings/libKoreanConverter.dylib

  0xFFFF0000 - 0xffff1fff libSystem.B.dylib? (???) < 2DCD13E3-1BD1-6F25-119A-3863A3848B90 > /usr/lib/libSystem.B.dylib

  RAM: 4096 MB

  Machine: i386

  Model: MacBookPro7, 1

  CPU * County of base: 2

  CPU frequency: 2660 MHz

  Frequency of buses: 1064 MHz

  Open GL rendering engine: NVIDIA GeForce 320 M OpenGL engine

  Open GL version: 2.1 NVIDIA - 1.6.36

  Open GL provider: NVIDIA Corporation

  Open GL extensions: L_ARB_transpose_matrix, GL_ARB_vertex_program, GL_ARB_vertex_blend, GL_ARB_window_pos, GL_ARB_shader_objects, GL_ARB_vertex_shader, GL_ARB_shading_language_100, GL_EXT_multi_draw_arrays, GL_EXT_clip_volume_hint, GL_EXT_rescale_normal, GL_EXT_draw_range_elements, GL_EXT_fog_coord, GL_EXT_gpu_program_parameters GL_EXT_geometry_shader4, GL_EXT_transform_feedback, GL_APPLE_client_storage, GL_APPLE_specular_vector, GL_APPLE_transform_hint, GL_APPLE_packed_pixels, GL_APPLE_fence, GL_APPLE_vertex_array_object, GL_APPLE_vertex_program_evaluators, GL_APPLE_element_array, GL_APPLE_flush_render, GL_APPLE_aux_depth_stencil, GL_NV_texgen_reflection, GL_NV_light_max_exponent, GL_IBM_rasterpos_clip GL_SGIS_generate_mipmap, GL_ARB_imaging, GL_ARB_point_parameters, GL_ARB_texture_env_crossbar, GL_ARB_texture_border_clamp, GL_ARB_multitexture, GL_ARB_texture_env_add, GL_ARB_texture_cube_map, GL_ARB_texture_env_dot3, GL_ARB_multisample, GL_ARB_texture_env_combine, GL_ARB_texture_compression, GL_ARB_texture_mirrored_repeat, GL_ARB_shadow, GL_ARB_depth_texture GL_ARB_fragment_program, GL_ARB_fragment_program_shadow, GL_ARB_fragment_shader, GL_ARB_occlusion_query, GL_ARB_point_sprite, GL_ARB_texture_non_power_of_two, GL_ARB_vertex_buffer_object, GL_ARB_pixel_buffer_object, GL_ARB_draw_buffers, GL_ARB_shader_texture_lod, GL_ARB_color_buffer_float, GL_ARB_half_float_vertex, GL_ARB_texture_rg GL_ARB_texture_compression_rgtc, GL_ARB_framebuffer_object, GL_EXT_compiled_vertex_array, GL_EXT_draw_buffers2, GL_EXT_framebuffer_object, GL_EXT_framebuffer_blit, GL_EXT_framebuffer_multisample, GL_EXT_texture_rectangle, GL_ARB_texture_rectangle, GL_EXT_texture_env_add, GL_EXT_blend_color, GL_EXT_blend_minmax, GL_EXT_blend_subtract, GL_EXT_texture_lod_bias, GL_EXT_abgr GL_EXT_bgra, GL_EXT_stencil_wrap, GL_EXT_texture_filter_anisotropic, GL_EXT_secondary_color, GL_EXT_blend_func_separate, GL_EXT_shadow_funcs, GL_EXT_stencil_two_side, GL_EXT_depth_bounds_test, GL_EXT_texture_compression_s3tc, GL_EXT_texture_compression_dxt1, GL_EXT_texture_sRGB, GL_EXT_blend_equation_separate, GL_EXT_texture_mirror_clamp, GL_EXT_packed_depth_stencil GL_EXT_bindable_uniform, GL_EXT_texture_integer, GL_EXT_gpu_shader4, GL_EXT_framebuffer_sRGB, GL_EXT_provoking_vertex, GL_APPLE_flush_buffer_range, GL_APPLE_ycbcr_422, GL_APPLE_rgb_422, GL_APPLE_vertex_array_range, GL_APPLE_texture_range, GL_APPLE_float_pixels, GL_ATI_texture_float, GL_ARB_texture_float, GL_ARB_half_float_pixel, GL_APPLE_pixel_buffer GL_APPLE_object_purgeable, GL_NV_point_sprite, GL_NV_blend_square, GL_NV_fog_distance, GL_NV_depth_clamp, GL_NV_multisample_filter_hint, GL_NV_fragment_program_option, GL_NV_fragment_program2, GL_NV_vertex_program2_option, GL_NV_vertex_program3, GL_NV_conditional_render, GL_ATI_texture_mirror_once, GL_ATI_texture_env_combine3, GL_ATI_separate_stencil GL_SGIS_texture_edge_clamp GL_SGIS_texture_lod, GL_EXT_texture_array, GL_EXT_vertex_array_bgra, GL_ARB_instanced_arrays, GL_ARB_depth_buffer_float, GL_EXT_packed_float, GL_EXT_texture_shared_exponent

  The repro steps: Please provide a detailed description, including all the steps needed to reproduce the crash.

  E-mail:

  GUID of the user: 4D0AE5A4-7427-426F-9494-C369E465D555

  Crash of GUID: 45D9E09E-1035-41FD-85D8-56745DCB6ADD

  You must install the updates for Photoshop CS5.

• LR crashes after the opening of module development

  Very often at the opening (or seconds) the module development, Lightroom crashes. I have no idea what may cause this!

  I am running Windows 10 Familly (64-bit) version. Lightroom is in demo, version 2015.2.1 and I use a converted LR 4.x with about 6500 pictures catalog. In fact, I have an old license of LR installed on another computer and I'm looking to go to LR CC for my new computer. But with all these crashes...

  Is that someone already had this kind of problem?

  Hi Sam_BulldogsFactory,

  This could be due to the incompatibility of graphics card or issue drivers.

  You have to go in the Lightroom preferences > performance > uncheck the option use the graphics processors

  In addition, Lightroom preferences > General > uncheck "Add Photos Screen.

  and relaunch Lightroom.

  In addition, you can consult this article: using Adobe Photoshop Lightroom | Graphics processor (GPU) acceleration, troubleshooting & FAQ Lightroom

  Kind regards

  Claes

• Get this file error: "cannot complete request because that is not a valid photoshop document." Comp crashed during the session of photoshop. Can I recover my file broken?

  Title says it all really... I was working on a file and my computer blue projected (I need to fix my computer) but anyway... I opened the file and photoshop gave me an error saying that it is not a document not valid PS.

  There is in any CASE or anyone can recover my file? Even a flat version would suffice at this stage, but prefer the layers as there are many of them... Theres something in the file got to be so good? I mean the 10 MB file... I can't just open it from my computer to restart after the first screen blue/crash

  I downloaded on my site if anyone knows how to recover the file, or if you know a tutorial of recovery that I could follow I could really use advice or the hands on help!

  I tried to run through a recovery of SDB program, but he would not accept the file... What should I do? Theres always loads data in the file if it has 10 MB in it right?

  The file can be found here: http://portalpacific.net/cartoonmeatdesk.psd

  Thanks for any help guys! Im a little panic lol

  Portal2thePacific wrote:

  So im screwed just the end of the story? -BUMP-

  Actually, Yes, you are.  I'm sorry.

  You can have 10 MB of truncated pixels and other assorted pieces of junk.

  Either way, 10 MB isn't a large amount of data.  The raw pictures of one of my cameras come at least 4 times that.

• 40.0.2 Firefox crashes at the opening.

  Have tried a new installation on several computers Windows 7 Enterprise. All crash instances 40.0.2 Firefox on opening the program. Only solution is to save the version 39 rev and tell him no to automatic update.

  Sorry to hear about the accident. Did you get the Mozilla Crash Reporter dialog box? If so, your Firefox may have saved some data that would help to find the cause of the problem. You can submit these data to Mozilla and share with the volunteers of the forum to see if it points to the solution. Please check the last section of the support article "Firefox plant - troubleshoot and prevent assistance fixing crashes" for steps get these IDs crash since the topic: block the page and then after the most recent here. Thank you.

  In addition, if you use security Websense software, please see this thread: https://support.mozilla.org/questions/1078511

• Crash after the opening of windows 7 32 bit

  After the opening of firefox mi 27.0.1 I have to wait 1-2 seconds and after that it freezes and mozilla crash report it opens automatically, I tried to choose 'win xp sp3' compatibility and she almoust works, the flash player, that it does not, the icon on the task bar that it flashes, the window of flash player (youtube player) a black and wite quickly switch I tried to reset firefox also! Preobrajensky administrator,

  The most recent report is a problem with the Shockwave Flash plugin.

  • Firefox 27.0.1 crash [@ F1398665248___]

  You can check for problems with the current versions of the plugin Shockwave Flash and try this:

  • Disable protected mode in the plugin Flash (Flash 11.3 + on Windows Vista and later versions)
  • turn off hardware acceleration in the Flash plugin

  See also:

  • http://KB.mozillazine.org/Flash#troubleshooting

• CS6 inDesign crashing on the opening, works on the different user account, help?

  Hello!

  I use InDesign everyday, had my Macbook since September and have had no problems with the opening of the program at all until about 2 weeks ago. It appears with the graphics of opening with all the license information, and 5 seconds later, a window opens saying "InDesign quit unexpectedly", as well as loads of text on the threads, frames and the rest. (A copy of the text is available to InDesign Crash Info - Pastebin.com , in case where anyone can somehow choose something from that!)

  I tried to reset all my preferences and reinstall all of the CS6. I also had a problem with the fonts in the past, so I have deleted all my additional fonts and just now the default fonts library. The only way I could make it work is by setting up a different user account, and now it opens properly, but only when using this account. It's just a pain the * having to keep switching between user accounts all the time! I didn't know if there would be a quick solution to this, rather than having to transfer all my files, preferences etc. from one account to another and basically a new account from scratch.

  Any help would be great appreciated.

  Thank you

  According to the accident report, you must always update InDesign to the latest patch (8.0.2 for a perpetual license, 8.1 for the subscription).

  If that alone is not enough, delete or rename the files of two preference from your old account (see replace your preferences for where to find them) and copy the same folders on the new account.

• Why the debth bit of my different raw file image in my camera, Brigde and the opening in Photoshop?

  I have a full frame Nikon D700 12 megapixel camera that has a depth of 12 to 14 bits. I used to shoot images with the file format raw Nikon (NEF) with the parameter of color space to Adobe RGB (1998). When I select a picture to view the details of the metadata in Adobe Bridge, the number of bits is indicated as 16 and color as RGB. Open the image in Photoshop displays the detail long and narrow line down the near the bottom of the screen. It indicates that the color is 8 bits but still Adobe RGB (1998).

  Can someone explain please these fluctuations? It's always a NEF file, I want to talk to.

  Thank you.

  With Camera Raw open, you must set the color space and depth of Bit to open like in Photoshop. See image:

  

  Edit: In addition, a raw file contains raw data - no color profile embedded. At least is not all programs, with the exception of Nikon, will recognize.

  Benjamin

• CC of Photoshop crashes at the opening, but all other CC applications seem to work very well.

  I just installed CC last night, so I have a lot of time working with the CC apps still... Bridge is works well since the beginning for a LOT of sorting and tagging the images for a day and a half, and I opened CameraRAW, a handful of times without problem, then tonight I tried to open Photoshop CC for the first time and got a bunch of strange on expired trials and problems of activation messages and other errors and then it crashed... At first, I think that my internet security software might hinder attempts to Photoshop to confirm licensing online, but I seem to have gotten smooth... so I no longer get the weird licensing error, but just after that Photoshop load very quickly get the error "Photoshop has stop working" and it crashes. After experiencing this problem I went and I tried all my other apps CC and first, Illustrator, InDesign, bridge all seem well... just Photoshop gives me questions.

  I've tried "disconnect" and the signature in CC apps as suggested in the forums.

  I use CC on Windows 7 pro. I have Master Collection CS3 and CS5 installed on this computer... but I uninstalled these completely before installing new applications. I had some errors in the installation of CS3 so I used the Adobe cleaning tool to ensure that the CS5 and CS3 was completely uninstalled before you start fresh with CC. I do not expect this previous software is at the origin of the problems, but I thought I'd give a full description of my situation.

  Here are the full details provided in the error message when Photoshop CC crashes.

  Help, please!

  The f

  Signature of the problem:

  Problem event name: APPCRASH

  Application name: Photoshop.exe

  Application version: 14.0.0.0

  Application timestamp: 5176451b

  Fault Module name: atiocl64.dll

  Fault Module Version: 2.3.451.0

  Timestamp of Module error: 4cfd9adc

  Exception code: c0000005

  Exception offset: 0000000000074fd0

  OS version: 6.1.7601.2.1.0.256.48

  Locale ID: 1033

  Information additional 1:5118

  More information 2: 5118284d710e59d7df066d776d38eee4

  3 more information: a97b

  Additional information 4: a97b4a62f69517c858ce776a2c65adc9

  I got it working with the help of Live Chat technical support. There was some sort of error that happens with my graphics driver... something that was not a problem with my previous version of Photoshop is now a problem with the new version. I've updated the graphics card driver and software through the manufacturer's website and that helped me to pass through.

  After updating the driver... at first it was as if I'd a while back... I'm a mistake period expired trial again on open Photoshop first, but then I tried again a disconnection and connection back to the CC, as noted previously ( http://helpx.adobe.com/photoshop/kb/cc-applications-crash-immediately-launch.html )... and this time, which contributed to correct the error of the trial and that time was not followed to crash (thanks to the update of the graphics driver).

  I have an ATI Radeon HD 5670 graphics card. The previous version of the driver that I was running was not working with Photoshop CC. I've now updated the driver to version 12.104.0.0 and everything works now.

  Thanks to the Live Chat technician who quickly identified my graphics as the question!

• Firefox will crash on the opening, only allowing me to use it in safe mode.

  When I try to open Firefox, it fails every time (I get an error message or anything, it simply never opens). After a few attempts, he allows me to restart Firefox or open it in safe mode. When I try to reset it, reset screen unresponsive, ends by crashes (once again, no message). This problem also happens when I do it through the Troubleshooting tab in the browser. This means that I can just open Firefox in safe mode. I tried to uninstall and reinstall Firefox, restart Firefox and my computer several times and tried to find a solution in other issues. Anything that will allow me to not use safe mode would be great. Thank you

  Create a new profile as a test to see if your profile is the source of the problems.

  See "create a profile":

  • https://support.Mozilla.org/KB/Profile-Manager-create-and-remove-Firefox-profiles
  • http://KB.mozillazine.org/Standard_diagnostic_-_Firefox#Profile_issues

  If the new profile works then you can transfer files from a profile in the new profile, but be careful not to copy files corrupted to avoid transporting on the problem.

  • http://KB.mozillazine.org/Transferring_data_to_a_new_profile_-_Firefox

  Start the computer in safe mode Windows with network support (on the startup screen, press F8) as a test to see if that helps.

• Firefox works suddenly freezes and then continues to crash in the opening

  This has happened a lot lately. I was reading online, when Firefox crashed. When I try to 'Restart Firefox' after the Mozilla Crash Reporter comes, it hangs just at the start. I write from my (hated!) Internet Explorer browser. This has happened four or five days and I reset Firefox features (thus losing all my personal banners, toolbar settings, and everything else): always crashing. Finally, I reloaded Firefox, which seemed to fix the problem. Them I loaded my bookmarks and toolbars and re-personalized everything (took some time), and it seems to have been working well.

  So tonight: it crashed and I can't start it upward. Here's the string sent by the Mozilla Crash Reporter:

      Crash ID: bp-8bc5e4c9-4f6c-4f34-a335-4e4cb2130908
  

  Could you please help me with this? Oh, and: I think this all started with a download these latest "updates". Things were working fine before this. In addition, my antivirus software AdAware says that the license will expire. That would have an effect on Firefox, i.e. If the antivirus software does not work properly?

  Thanks for your help! I hope you can answer quickly.

  Thank you all for your help! I had to post my questions and answers using Internet Explorer, Firefox was totally inaccessible for some time. After restarting the computer, I found that I could open Firefox "As an Administrator". Finally, I ran a full scan Adaware overnight, then a virus Windows Defender scan the following night. This seems to have contributed to Firefox: I can get on now.

  However, my computer is running very slowly. I think I'll try one of the free programs above to make an analysis to what that other programs might have missed.

  Thanks for the tips! It is useful to know how to access error strings.

  Danielsgrl

• Firefox crashes on the opening, saying "your firefox profile cannot be loaded. It may be missing or inaccessible. »

  Also, it crashes in safe mode. I tried to reinstall Firefox, which didn't help, and I tried to reset by default, which also did not help. Here's the Crash ID: bp-e5ee7f97-112d-44f4-9f55-c27ab2130708. Thank you!!!

  Remove the profiles.ini file to force Firefox to create a new file profiles.ini and a new default profile.

  • http://KB.mozillazine.org/profiles.ini_file

  Note that Windows hides certain default file extensions.
  
  Among them include .html, .ini and .js, .txt, so you can see only a name without the file extension.
  You can see the actual file type if you open the properties via the context menu

  • http://KB.mozillazine.org/Profile_folder_-_Firefox
  • http://KB.mozillazine.org/Profile_in_use
  • http://KB.mozillazine.org/Transferring_data_to_a_new_profile_-_Firefox

• Tried all the suggested solutions, Skype still refuses to open, crashes in the opening.

  A few days ago I had to open Skype and wanted to do a livestream of my office for my friends. I downloaded the beta version of CamTwist 3.0, after which Skype crashed and refused to work since. I read all the suggestions to resolve this problem, including that on Cam Twist uninstalling, but none have worked so far. Whenever I try to open the program, it blocks until it reaches even the login screen. I was able to get to the login screen when I tried to install an older version of Skype, but this is now not taken in charge and does not connect.

  I use Skype every day and would like to have this issue resolved as quickly as possible.

  I use an iMac, and I joined the news below, as well as the Archives of bug report.

  

  I just wanted to say that I found my own solution.

  First I emptied all of my cookies and Chrome max, then I uninstalled Skype by using AppDelete (which found that all files related to the programs you want uninstalled), camtwist, yet once UNINSTALLED, REINSTALLED reset my computer and reinstalled Skype.

  Sounds like some sort of ritual of voo - doo crazy, but it seems to have worked. I am dissatisfied with how buggy Skype continues to be, but I have little choice but to deal with, especially since Skype discontinued skypekit and does not allow third-party applications to use it.

• Get an error "Could not open all"scratch disks"because photoshop is full" at the opening of photoshop elements 2.0.

  * Original Title: 2.0 in windows-photoshop elements 8

  I installed my photoshop elements 2.0 in my new computer. It loaded and installed. but when I tried to open the dialog came up with

  "Cannot open photoshop because all the"scratch disks"is full." What does that mean?

  http://forums.Adobe.com/thread/593541
   
  -If it does not, try posting your question there.
   
   
  Barb
   
   
  http://digitalmediaphile.com/
   
  Application Windows 8 Blog Reader of Barb connected world - http://apps.microsoft.com/windows/en-us/app/barbs-connected-world-blog/02f35769-52bf-461c-b1d5-06e54a58d298
   
  Please mark as answer if that answers your question
   
   
   
   

• Crashing 14 items can not be updated, how to stop the crash at the opening?

  I have Photoshop elements 14 (Windows 7). I use it rarely, but it has worked well until recently, now the accidents with msg "Photoshop elements 14 editor has stopped working. A problem caused the blocking of the program works properly... "etc. So I read somewhere that I have to download the latest version (probably 14.1) and see if that solved the prob. I checked and the version I have is 14.0. I've looked everywhere, google everywhere but it doesn't seem to be a page that says 'Download latest version 14.1 HERE.' WHERE is DOWNLOAD it? ... Research shows that this problem open/immediate-accident has been reported for several years, and nobody seems to know how to solve this problem from what I can tell. Help. (P.S. I'm not tech savvy, the answers should be simple, thank you.)

  Have Dana4912 you tried to reinstall Photoshop elements 14 to resolve the error?  You can download a new copy installation files from Download Photoshop Elements | 14, 13, 12, 11, 10 .  Once installed, you can run the auto-updater to update to the latest version.