Create a new digital ID - passwords do not match

When you create a new digital ID in Adobe Acrobat X on the Windows 7 computer, after you enter the new file name where the ID should be stored and password, I get a message box: "passwords do not match '.

I gathered the following information about the creation of digital IDs in Acrobat:

Acrobat help who says: "Please enter a password for the digital ID file. For each sequence of keys, password meter evaluates your password and tells you the strength of password using color patterns. Reconfirm your password".

A post on the forum who says: "6. now enter the password in two places by following the instructions."

I also watched a video how the person has been inserted the password when you create a new digital ID, she had two text boxes to enter. Screenshot of the video is here:

sign.JPG

But when I try to do the same thing, I have only a single field to enter the password. Here is a screenshot of my computer after clicking "Finish":

sign3.JPG

Does anyone know how to make the second password field displayed, so I can confirm and get rid of the message "password do not match", and finally to create the digital ID?

I just had the same problem, I am using Acrobat X Pro.  I found this post and how the form is supposed to watch so much when I had typed my password in the "password:" box, I pressed Tab and the slider disappeared, I then re-typed my password, assuming that he had gone to the "Confirm password:" box which is not visible and then press Finish.  It worked for me and I was able to create a digital ID. Might work for you too.  Good luck.

Tags: Acrobat

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