Create a shortcut on the desktop the icon comes back to a 'globe' for any shortcut, I create. It does not cover the actual icon as shown in the url or web page. Any ideas?

Create a shortcut on the desktop the icon comes back to a 'globe' for any shortcut, I create. It does not cover the actual icon as shown in the url or web page. Any ideas?

Hi Ronnie,.

I see that you can not create a shortcut on the desktop. I'll help you with this problem.

1. What is the brand and model of the computer?

2. what operating system is installed on the computer?

3. what security software is installed on the computer?

4. have you made changes on the computer recently?

5 is the issue limited to the creation of shortcuts on the desktop?

6. How do you try to create a shortcut on the desktop?

Please provide us with more information to continue troubleshooting as a result.

See the link on how to ask questions or help on the Forums.

Suggestions for a question on help forums: http://support.microsoft.com/kb/555375

Thank you.

Tags: Windows

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