Creating a back up problems

I'm trying to back up my files on a CD in case I need them to restore my system files. However, I am not able to do. My laptop is a HP Pavilion dv 9500 - (dv9620us) and my OS is Windows Vista Home Premium 32 Bit. When I insert the disk into drive F: to put in shape. (I don't know why I have to format the drive) I never had on the previous backup drive. A message window appears and indicates the disc is write protected and this is what I get.

Can I reinstall my OS if my F: drive does not write or recognize a CD drive? I was able to back up my files in the past, but all of a sudden I encounter this problem. If reinstallation is recommended, I'll be at the risk of losing all my files? Is there a setting that needs to be changed? Can what steps I take to remedy this?

I recently downloaded Norton Utilities 15 of Norton Web site. This would have something to do with my F: drive is not not able to write?

I recently bought a Seagate Free Agent GoFlex 1 TB to back up my laptop, but I also want to save copies of my files on a CD. The external hard drive is a better choice for a backup system.

Please notify

Hello
You can follow the procedure below:
Step 1:

I suggest you to disable any program of security on your computer and check if it solves the problem.
After reviewing the question you must reactivate the security on your computer program.
Note: Run the computer without antivirus software or firewall is a potential threat to the computer; Be sure to activate security software after completing the troubleshooting steps and after identifying the problem.
Step 2:
I suggest you put your computer in a clean boot and check for the issue.
See the following article in the Microsoft KB for more information on how to solve a problem by performing a clean boot in Windows Vista or Windows 7:

How to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7
http://support.Microsoft.com/kb/929135

Note: After troubleshooting, be sure to set the computer to start as usual as mentioned in step 7 in the above article.

Tags: Windows

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