Creative cloud and Illustrator!
Hello world!
I downloaded on my iMac CC and Illustrator, a few days ago, then I moved to another city with my MacBook Pro.
Then I downloaded again CC and Illustrator, but I got a truble!
CC said I have illustrator on my macbook! But I did not! I can't download!
I tried to uninstall and install agin cc but still have the problem!
help me pls!
- In the Finder, navigate to Applications/Utilities/Adobe Installers. Double-click the uninstall of the product CC program. Follow the instructions on the screen to complete the installation and restart your computer.
- Run the cleaning of cloud tool: http://helpx.adobe.com/content/dam/help/en/support/AdobeCreativeCloudCleanerTool.dmg
- Go to http://creative.adobe.com and download new applications
Tags: Adobe
Similar Questions
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Why I have to reinstall creative cloud and Illustrator everytime I restart my PC? -Error 16
I need creative Cloud for United, so before you buy it I use to the top of my 30 day trial. So far what I downloaded is creative cloud and Illustrator and every day I turn on the PC, go to launch Illustrator, and an error occurs. Every time he tells me I equal to 1. You need to reinstall Illustrator or 2. I have to download another creative cloud software. Today, I got the error 16 and was told to contact support. It's extremely frustrating because I have some chores to do on Illustrator and I have to learn this software as soon as POSSIBLE, but I spend about an hour fixing it everytime I go to use it. The tab bar, he calls a "Configuration Error".
ALSO:
Uninstall creative cloud also DOES NOT WORK. It will not uninstall (program is removed, but the files remain and I can't reinstall it)
Tasks (if necessary) PC10 Windows Home premium | 64 bit | 8 GB of RAM. Dual graphics cards or any.
Hi Rhys % 20Dyson,
Please visit the links to solve the problem and prevent it from happening again below:
In Adobe Creative Suite or Adobe Creative Cloud configuration error
Error 16 prevents me from working completely
Re: Error in persistent Configuration 16
Let us know if that helps.
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I have already installed creative cloud and illustrator (trial) but when I turn on the computer and restart windows, it fails with error code 16 and need me to remove the program, and reinstall.
Need help.
Hello
Please see the link below.
Hope this will help you.
Kind regards
Hervé Khare
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Do you buy creative cloud and Illustrator each for $19.99?
Do you buy creative cloud and Illustrator each for $19.99?
You can buy the full Cloud creative subscription time includes all the CC apps.
Or
If you want to use only Illustrator. You can buy single App subscription.
See the link below:
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When I download creative cloud and go into apps download illustrator, under the applications section, it says download error. tried to download several times more, again the same error. What can I do?
Hello
I think that you have found the "download error" in the Apps Panel.
Please check the help below document:
Download error in the applications tab of Creative Cloud Desktop Application
You can also view the threads below:
https://forums.Adobe.com/thread/1832357
Persistent Cloud error - error download - creative
Re: Creative Cloud "Download error" message
Kind regards
Sheena
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I have a problem with the cloud, download the demo version of 2014 creative cloud CC illustrator, uninstall it and I can't install it again
Gibryan please see CC Office lists the applications as "up to date" when the no facility not - http://helpx.adobe.com/creative-cloud/kb/aam-lists-removed-apps-date.html for more information on how to reinstall Illustrator.
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I really need this question an answer as soon as possible. I have a due lesson. I just signed up for the monthly student and teacher, and I'm unable to download the creative cloud and other programs. The address bar is just sitting there. I use AOL as my browser. Help, please.
Try links below:
WINDOWS:
https://ccmdls.adobe.com/AdobeProducts/KCCC/1/Win32/CreativeCloudSet-up.exe
MAC:
https://ccmdls.Adobe.com/AdobeProducts/KCCC/1/OSX10/CreativeCloudInstaller.dmg
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I bought the "composition of single-app creative cloud for Illustrator (a year)", but never received the serial number. Where can I find it?
Help!
Vivif8072 please see in Sign, activation or connection errors. CS5.5 and later for more information on how to solve the connection error preventing allowing him membership.
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I bought and am download creative cloud and it takes forever? It was 40 minutes and I have DSL. Also I am gets mixed messages on what Mac OS, I need to do this... I have 10.6.8
You might be found wanting for all Cloud applications. Here are links to some of the requirements of the system. If the programs you want to use is not in the list you can find the same way I did the Google search using "name of product system requirements.
The system configuration required
Premiere Pro - http://helpx.adobe.com/premiere-pro/system-requirements.html
After Effects - http://helpx.adobe.com/after-effects/system-requirements.html
Photoshop - http://helpx.adobe.com/photoshop/system-requirements.html
InDesign - http://helpx.adobe.com/indesign/system-requirements.html
Flash - http://helpx.adobe.com/flash/system-requirements.html
Illustrator - http://helpx.adobe.com/illustrator/system-requirements.html
Dreamweaver - http://helpx.adobe.com/dreamweaver/system-requirements.html
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Recently updated Creative Cloud and "MSVCP110 is missing" appears. Bad Update?
Recently updated Creative Cloud and pop "MSVCP110 is missing" everytime I open the bridge or Illustrator. How to solve this problem?
Hi Paspas66,
We have this document which includes step by step instructions
http://helpx.Adobe.com/creative-cloud/KB/missing-msvcp110dll.html
Hope that helps,
-Dave -
Creative Cloud and Adobe Acrobat Pro Xl - why he claims that I'm using a trial
I am a member of creative cloud and every time I try to use Adobe Acrobat Pro Xl, it says that I am using the trial and I have 0 days left. I removed and installed the program several times, but the problem persists. Other work programs very well (illustrator CS6, Photoshop CS6 and InDesign CS6). I have not now what to do more! I also checked that the language is International English. I am from Finland.
Hi Tania,.
I wanted to check with you again on the forums. Have you tried to uninstall Acrobat, restarting, disconnect you and sign in CCM and reinstall Acrobat?
Let me know if it works!
Best regards, Stacy
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Creative cloud and apps not opening
I think that Adobe has a major problem with creative cloud and this could explain why its share price has fallen!
I had to call support 3 times to fix this on my desk. I then fixed it the fourth time myself.
Now the same question has arrsen on my laptop!
If Adobe doesn't fix it and stop just say use Creative cloud Cleanser (the program should be clean in the first place!) will continue to bleed users and thus its stock price.
I agree with others that it prevents the professionals do their work.
Adobe CC did not have this problem when I first subscribed for more than a year. Maybe it's too many deployment updated without the major problem of creative cloud of fixation.
Hi Damiena27003086,
Sorry for the inconvenience!
Comments will be certainly shared.
Let us know if you need help most.
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I reinstalled creative cloud and Dw after having a problem with Windows 10 and I restored it to windows 7, but they do not work after restarting my computer. It's as if they are not installed. I worked through all the steps without result troubleshooting. Everyone experienced similar?
Hi Trickstar777,
Please follow the steps below:
- Please check if you have installed browser security extensions, please disable them. (For example: AD BLOCK, Advisor to Mcafee website, toolbar of internet security etc.)
- Disable the firewall on your machine.
- Turn off the firewall of the security program installed on the computer Internet. (Norton 360 - disable the following in it: Surf safely, firewall, browser protection, download intelligence)
These changes are temporary you can restore these changes back to normal once your creative cloud application is in place and functioning *.
(1) uninstall Creative Cloud Desktop Manager:
Using creative cloud | Uninstall the creative cloud desktop application
(2) delete following folders: (if you do not see any folder skip this step)
C:\Program Files (x 86) \Common Files\Adobe\OOBE
C:\Program Files (x 86) \Common Files\Adobe\Adobe Application Manager
C:\Program Files (x 86) \Adobe\Creative Cloud files
C:\Users\
\AppData\Local\Adobe\ MAA UPDATER and two OOBE (App data & Program Data is folder hidden please see, Show files and folders hidden in Windows 7, 8.x, 10, or Vista) \Adobe\ DONNÉES C:\Program rename SL-STORE like SL-STORE_OLD
3 - Click on the link below and download Creative Cloud Installer file and use them to install the creative Cloud Desktop application.
Download Adobe Creative cloud apps | Free trial of Adobe CC
Let us know if that helps.
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Hi, I have adobe creative cloud and a Macbook. I want to the passage of the mouse to pen. Any recommendations?
The best solution is to buy a wacom tablet, go wrong with breakfast as the draw Intuos | Wacom , Intuos Photo | Wacom or the Art of Intuos | Wacom this way you cn get used to it.
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I installed creative cloud and select filters and versions, does not come out earlier versions. I have to configure?
just after the point 1/2 towards the bottom of the page is a portal showing how to install previous versions, https://helpx.adobe.com/creative-cloud/help/download-install-app.html
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