Creative cloud does not start starting system even when the option to do so.

Creative cloud does not start starting system even when the option to do so.


This is an open forum, not Adobe support... Click below to contact Adobe staff for help

While the forums are open 24/7 you can't contact Adobe support at any time

Chat support: Mon - Fri 05:00-19:00 (US Pacific Time)<=== note="" days="" and="">

Don't forget to stay signed with your Adobe ID before accessing the link below

Creative cloud support (all creative cloud customer service problems)

Tags: Adobe

Similar Questions

  • Creative cloud does not load. I can see the icon in the menu bar, but when I click on it I only see the loading wheel. No applications will appear.

    Creative cloud does not load. I can see the icon in the menu bar, but when I click on it I only see the loading wheel. No applications will appear. My MAc system is a fresh update 10.9.3

    Divaviva please try the solution 2 in desktop applications lists CC as "up to date" when the no facility not -

  • Creative cloud does not start and I can't re - install

    I had problems with creative cloud, it does not start and I can't uninstall it because a prompt appears telling me I can't uninstall it because the programs use. I really need to get the latest update for Illustrator, because it also crashes without reason.


    Hi tsumera,

    Try to uninstall the application office creative cloud through the cleaning tool

    If that doesn't help, please try the following steps to completely uninstall the creative cloud.

    Remove the OOBE and AAMUpdater folders.

    Mac OS:

    1 leave the creative Cloud Desktop application

    2 force quit Adobe all processes in the activity monitor (for example, CC, Core sync, the broker CC library, Office, Adobe, Adobe CPI, demon Adobe Crash etc..)

    3. navigate to \User\\Library\Application Support\Adobe *.

    And/Library/Application Support / Adobe *.

    To access the hidden user library folder, see library user access hidden files. Mac OS 10.7 and later.

    4. search and delete the files AAMUpdater and OOBE

    5 / Library/Application Support/Adobe (rename Adobe Application Manager and Adobe of joint office)

    6. go > utilities > (rename Adobe Application Manager and creative cloud)

    7 re - download creative-cloud


    1. Exit creative Cloud Desktop
    2. Force quit Adobe all processes from the Task Manager (e.g. cc, Core sync, the broker CC library, Office, Adobe, Adobe CPI, demon Adobe Crash etc..)
    3. Go to \Users\AppData\Local\Adobe\

    And C:\Program Files (x 86) \Common Files\Adobe


    1. To view the AppData folder and program hidden data, see files, folders, file name extensions. Windows XP, Vista, Windows 7.
    2. Find and delete the files AAMUpdate and OOBE
    3. Download creative-cloud

  • Creative cloud does not start

    I downloaded cloud creative adobe successfully. Then, I tried to run the install, but it will not start. I get the normal pop up my windows message asking me "do you want to allow this application changes to your PC? I clicked Yes. Nothing happens.

    I tried several times and got the same results. I have re-uploaded ACC several times after that, and yet I still get the same conclusion. I downloaded the cleanup tool deleted Adobe Creative Cloud 2015 (although I don't know how it is detected if the installation doesn't start) and it doesn't always start shortly after.

    What should I do? Panic and run?

    Help, please

    Thank you

    suspension av/anti-malware.

    Right click on the Setup file > click 'run as administrator '.

  • Give up! Creative cloud does not start

    After months of constantly follow the steps to start the CC on my Mac (El Capitan) and waiting for this problem is solved by Adobe, I give up! I am cancel my subscription and will be upgraded to the Photos. Unless the app starts every time.

    Cancel your membership Adobe Creative Cloud

    To the link below, click on the still need help? option in the blue box below and choose the option to chat or by phone...

    Make sure that you are logged on the Adobe site, having cookies enabled, clearing your cookie cache.  If he continues to not try to use a different browser. ership_stillNeedHelp


    I was trying to first pro, that I went to download it and the regular 'do you want this program to make changes to your computer"popped up. When I hit Yes it does nothing

    Hi Jeffc83983522,

    I recommend you to reboot the machine and then launch Adobe Creative Cloud desktop application (if installed) on your machine.

    If you do not have Adobe Creative Cloud desktop application installed, then do it by clicking here: Download Adobe Creative Cloud apps | Adobe Creative Cloud free trial

    Once the desktop Adobe Creative Cloud application is installed successfully, then, you can proceed with the installation of Adobe Premiere Pro

    You can also check: error "Unable to install" received when installing Adobe Creative Cloud desktop application

    Let us know if that helps.

  • Creative cloud does not start - Help!

    If anyone from Adobe is to look at it.  I was considering switching to Aperture, Lightroom CC.  I managed to install the trial version and it works fine.  However, all of a sudden, Adobe Creative Cloud App will not work.  The icon appears and then disappears a moment.

    I have tried almost everything listed here - installing and uninstalling, Creative Cloud Cleaner, running as root, running in a new admin account and so on.  All are no go.

    I would really like to be your customer, but since I can't get live support, and I won't have to register to see that paying CC does not, I hope that you are able to help me.

    See the link below:

  • Creative cloud does not start under El Capitan

    I'm just letting you know that it has stopped working.  When I double click the application nothing happens.  This indicates Adobe do not test their software before releasing.


    Please remove Creative Cloud app and Adobe Application manager using the-

    Install the cloud creative app -

  • my adobe creative cloud does not start correctly, it appears a white screen in the

    the main screen and not the list of programs. is the second installation of this time in my computer because I restore it.  And I tried to install several times and sometimes it apears 206 error.

    my computer has windows 8

    Hi angelogiuseppe9,

    If you are getting blank screen after the launch of Creative Cloud Desktop app then delete opm.db should help. Please remove all content of this site.

    C:\Users\(your username) \AppData\Local\Adobe\OOBE

    If you found 206 error during installation then try changing the connection Wifi local network and vice cersa. Alternatively, you can try to disable your software firewall as appropriate.

    Please let us know if this helps

    Kind regards


  • Creative cloud does not start, the PIN on my mac just wheel turn, turn, turn

    I have a MacBook Pro with 370 GB available (500gig) HD, 4 GB of ram and processor clocked at 2.7 ghz.

    I installed Adobe Ai (cloud creative) and the installation seemed to have worked very well.  However, in the

    window of creative cloud (by clicking on the icon on the top bar), there is little blue bars that go in circles

    and never seem to stop.  Sometimes the window never appears but if I type the command + tab and I see it as

    an option and select, the reel just mac turns, turns and turns.

    Anyone encountered this before?

    Mine was actually the fact that I never really finished installing.  I think you should go through the installation from the window of creative cloud located on the top of your screen (you will see the icon creative cloud of AI).  You should see a bunch of products with 'Try' or 'Install' and you will find AI and click on install.  It takes a while, but it will install.

  • Creative cloud does not start after update

    I installed upgrading CC this morning and now the program won't open. I uninstalled and reinstalled CC nothing helps. I'm running a PC with Windows 8 and had no problems before this update.

    I uninstalled using the Adobe Creative Cloud cleaning tool because the installed uninstall CC program continued to crash. Once the CC has been deleted I rebooted and reinstalled the app and now it works fine.

  • Creative cloud does not start since the last update (

    Since the installation of the version CC would no more launches.

    When I click on the CC icon, I see that the wheel that turns for a few seconds then... nothing.

    If I try to check the lightroom updates: same behavior.

    My pc is running windows Version 10 1511.

    Am I the only one having this problem?


    Thanks for your reply.

    My problem is now solved. It seems that this was due to an incomplete installation of the updated version of the CC. After the update, I had two versions of the CC on my PC, none of them work.

    I don't know why the installation did not finish.

    In any case, I downloaded CC of the Adobe site, as if it were a first installation. This new facility has solved the problem.

    That being said it seems that the update process is very robust.

    Best regards


  • Cloud does not start

    Creative cloud does not start on my laptop, I haven't used for a while, tried to update.

    Icon all turn and close, no error message.

    Someone at - he seen this before? How did you solve this problem?

    Windows 7

    Thank you

    I did all this and then I found the download install file.exe and opened it and reinstalled the application cloud around again and it worked!

    Thank you


  • Creative cloud does not show column Apps


    Currently, I am trying to download first pro free trial to see how I like the software and creative cloud does not show a column apps when I download it. I have provided a picture of what it shows. For some reason, I can't show her apps column and, therefore, it do not allow me to download first pro free trial. What can I do?

    Thank you.Screen Shot 2015-09-28 at 9.33.07 AM.png


    See the following topics:

    Re: Tab applications lack of Creative Cloud Desktop

    CC for desktop computer has lost the applications Panel. How to fix this?

    Kind regards


  • I have Windows 7, my computer does not start. I did the Startup Repair and he won't fix it. I did the system configuration information

    I have Windows 7, my computer does not start. I did the Startup Repair and he won't fix it. I did the system configuration information. and that did not help. What to do now? The comment of Bios makes me fear that it could damage my computer forever. What should do? Help, please

    Hi Alan,

    Thanks for posting your query in Microsoft Community.

    I understand that the computer does not restart even after running Startup Repair and I will be happy to answer your query. I appreciate the efforts made to try to make it work. Let me ask you;

    • How do you run the Startup Repair?
    • Do you have Windows 7 repair disc?
    • Remember to no particular change in the computer before the show?
    • Have you plugged an external equipment, except the keyboard and mouse?
    • You are able to start the computer in safe mode?
    • What is the brand and model of the computer?

    Note: BIOS change / semiconductor (CMOS) to complementary metal oxide settings can cause serious problems that may prevent your computer from starting properly. Microsoft cannot guarantee that problems resulting from the configuration of the BIOS/CMOS settings can be solved. Changes to settings are at your own risk.

    There could be several reasons why he's not leaving including hardware as well. In addition, it could be because the master boot record (MBR) has been damaged. When you try to use the Startup Repair tool to repair the MBR, the Startup Repair tool indicates that no problem was found or it does not work yet.

    If you have any connected USB flash drive or other external devices connected to the computer, if you please, remove them and try to run the Startup Repair tool.

    If you haven't tried using Windows 7 repair disc, you can try the following:

    1. Insert the Windows 7 disc
    2. restart your computer
    3. When asked if you want to boot from your DVD player, do it.
    4. Select your language, click Next.
    5. click on repair your computer
    6. Select the operating system you want to repair.

    You can also perform the system restore by selecting the restore point when you think it worked very well. System Restore, choose advanced options using the disc.

    Important: When you use system restore to restore the computer to a previous state, the programs and updates that you have installed after this date are deleted.

    I also recommend to contact the computer manufacturer to get the done diagnostic equipment.

    Hope this information is useful. Please feel free to answer in the case where you are facing in the future other problems with Windows.

Maybe you are looking for