Creative cloud for students - paid in advance, but still in test mode

I paid for the first month of subscription for one year for students three days ago, Illustrator still works in trial mode and says that the subscription cannot be found.

Transaction is complete - I can see it in my account options. I also added my school email while ordering the creative suite for students.

I wonder how long does take to confirm that I am a student?

Or is it another problem?

Thank you.

Hi vojta % 20holik,.

Please follow the steps below:

  • Please check if you have installed browser security extensions, please disable them. (For example: AD BLOCK, Advisor to Mcafee website, toolbar of internet security etc.)
  • Disable the firewall of your machine, see OS x: about the application firewall - Apple support Windows Firewall enable or disable - Windows help -
  • Turn off the firewall of the security program installed on the computer Internet.
  • In Mac: Go to: Apple icon > system preferences > Security & Privacy > General > "allow applications downloaded on" change this anywhere (to make these changes click the padlock in the corner at the bottom left of this window and enter your computer password)

Force Quit/end task the sub process in the same sequence as shown below of Activity Monitor Task Manager: see, use the monitor activity on your Mac - Apple Supportopened the Task Manager

  • Creative cloud
  • Basic timing & sync to basic support
  • CC library & process CCX
  • Adobe Common Desktop
  • Adobe update daemon
  • Broker CIB Adobe
  • After that, everything that said adobe on it do a force quit for her

Adobe trial and purchased applications are same, if your application shows that they are running as trial then please visit the link below: ( make sure you use the same Adobe ID / Email ID that you used to purchase the subscription )

Connect and disconnect activate Cloud Creative applications

If it does not help him follow the link below

Adobe Creative Cloud apps back in test mode after 2015 set CC to update

Let us know if that helps.

Tags: Adobe

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