Creative cloud is empty
I have searched the forums and can't find a way to fix this problem. I'm on a Mac and when I click on the CC icon, it opens a blank window. The window is completely empty and doesn't even say creative cloud. I tried to follow the steps to solve this problem of the other forum questions and answers, but I can't understand how to access the 'library' on my mac.
I'd appreciate any help.
Thank you!
Jessica
White screen
https://forums.Adobe.com/thread/1249756
Tags: Adobe
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Hi natzoo1964,
Please follow the steps:
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Name/AppData/Local/Adobe/OOBE/opm.db C/users/user and delete it.
Mac:
~/Library/Application Support/Adobe/OOBE/opm.db and trash. (http://helpx.adobe.com/x-productkb/global/access-hidden-user-library-files.html)
Launch desktop CC and try to connect.
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Please check the solution:
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Adobe Application Manager is needed to solve this problem. However, it is missing or damaged. Please download and install a new copy of the Application Manager 'http://www.adobe.com/go/applicationmanager'.
When I go to this link, I get a prompt to download creative cloud (No Manager applications). Of course, I redownload creative cloud and gives me the steps to install but once the creative cloud installation progress bar ends and CC open, the window is empty and I wonder not identify or anything. I can't access all projects or connect to my computer CC on this new account be.
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Mac migration (or Time Machine) does not always work with cloud programs
Uninstall... to run vacuuming... Restart your computer... Reinstall
-http://helpx.adobe.com/creative-cloud/help/install-apps.html (and uninstall)
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-http://helpx.adobe.com/creative-suite/kb/cs5-cleaner-tool-installation-problems.html
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Hi acr1324,
Please follow it mentioned below as follows:
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Launch desktop CC and try to connect.
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Hi jfalsken,
Please follow the steps mentioned below
WIN 7 and 8 (64-bit):
- OOBE and rename OOBE_old located in C:\Program Files (x 86) \Common Files\Adobe
- Restart the browser
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WIN 7 and 8 (32-bit):
- OOBE and rename OOBE_old located in C:\Program Files\Common Files\Adobe
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WHITE cloud screen http://forums.adobe.com/message/5484303 can help
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Hi guys,.
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What has gone wrong?
WHITE cloud screen http://forums.adobe.com/message/5484303 can help
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- and http://helpx.adobe.com/creative-cloud/kb/blank-white-screen-ccp.html
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Adobe Creative cloud shows empty 2nd dialogue box at the bottom of the screen
Today, after the reboot, the Adobe CC application displays a 2nd blank dialog box. Here is a screenshot:
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The reason of reboot was because Dreamweaver acted erratically. Type in the code mode did not work properly. Code that I was typing was black and pointed out that I've never seen before.
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If I leave the CC app, it disappears. If I take the app, it reappears. If I close the dialog box and restart the application, it comes back. When I myself am not focused in the application of the CC, it is not visible.
I use the latest version: Version 1.4.1.351
Last updated: Nancy O provided the solution:
http://forums.Adobe.com/message/6146989
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Thank you, Nancy!
Hope it's OK for this mark as 'proper' so that others know that it is resolved.
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I think you are referring to the white empty window of CC desktop application.
Please refer to the threads below where this issue has been addressed:
Creative cloud is empty window why?
New application Cloud Creative unusable: it is empty!
Re: Empty opening creative cloud app
Kind regards
Sheena
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