I click on creative cloud and empty its just white

I do not see my downloads or if they re still download their whereabouts. I just downloaded creative cloud. tried to download the free trial version of photoshop and illustrator, but nothing is coming when I click on the cloud on my top bar. When I click the tests in the catalog it says download then nothing happens. I never get to a Setup screen please help.

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Stéphane

Tags: Adobe

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