Similar Questions

• I am trying to download Illustrator of Creative Cloud Apps on my desktop, but nothing happens - just get a blank loading screen

  any suggestions?

  Hello

  I think you found the turning wheel on the Adobe CC application.

  Please check the help below document:

  Does not open App | Wheels of progress turn continuously

  You can also view the nets below where this issue has been addressed:

  Adobe Creative Cloud / Desktop App / Home Screen: constant spinning wheel

  Creative Cloud Desktop App taped blue spinning wheel after update.

  Kind regards

  Sheena

• I downloaded creative cloud with CC Photoshop, Premiere Pro CS6 and DC Acrobat install however Premiere Pro does not open. When open the button is on the other app, the first Pro app said only "up-to-date". If I click this, nothing happens?

  I downloaded creative cloud with CC Photoshop, Premiere Pro CS6 and DC Acrobat install however Premiere Pro does not open. When open the button is on the other app, the first Pro app said only "up-to-date". If I click this, nothing happens?

  check your directory program files adobe > first pro cs6 > first pro.exe file.

  (restart the cc app will probably also work.)

• I have a creative cloud license installed on an old mac, how can I transfer it to a new machine?

  Hello everyone,

  I have a creative cloud license installed on an old mac, how can I transfer it to a new machine?

  Hello Claudio,.

  Adobe explained here, in this way: https://helpx.adobe.com/x-productkb/policy-pricing/activate-deactivate-products.html > disable an app > one license for Adobe software allows you to install an application on two computers.

  Better you charge down from a trial version of Adobe server and change it after that in a "real" version

  If you do not need your 'old' computer, you should really disable. However, it is not necessary.

  Hans-Günter

• try to install trial of Ps & AI... Creative cloud rises, says installed (0) - TRY - button, nothing happens... downloaded Extension Mgr. cc, no problem... went through troubleshooting, all removed... What don't get me?

  try to install trial of Ps & AI... Creative cloud rises, says installed (0) - TRY - button, nothing happens... downloaded Extension Mgr. cc, no problem... went through troubleshooting, all removed... What don't get me?

  uninstall any cc.

  clean a http://www.adobe.com/support/contact/cscleanertool.html

  Restart your computer and install the application of cc, Download Adobe Creative Cloud apps desktop | CC free trial Adobe

  Use the desktop application to install your tests.

• Download assets compared to the creative clouds, but when I click with the mouse on the "cloud" Download nothing happen.

  Hello, im tryng download active compared to the creative clouds, but when I click with the mouse on the "cloud" don't download anything happen. I have already uninstall and install again cloud creative app but still does not. Anyone having the same problem and have success on repair? Thank you all

  Luis Oliveira

  Please contact the customer service

• I am trying to download acrobat pro dc creative use of clouds packer. It fails every time. It seems like PAC and do the package, but then when I try to install (acrobat pro dc) nothing happens. Installation starts but there is no dc pro acrobat installs

  I am trying to download acrobat pro dc creative use of clouds packer. It fails every time. It seems like PAC and do the package, but then when I try to install (acrobat pro dc) nothing happens. Installation starts but there no acrobat pro CD is installed.

  Hi Pavle,

  The installer for Acrobat is different from the rest Cloud Creative applications that is why when you create a package by using Creative Cloud Packager, there are two folders created:-

  (1) build-->> all upward for all Applications of Cloud Creative except Acrobat.

  (2) exceptions-->> Contains for Acrobat and the Muse.

  You will need to install Acrobat first through the Exceptions folder. Select the option to install as a trial or a subscription.

  Then install the creative rest of Cloud applications through generation file, it will install the applications and your copy of Acrobat license also.

  I hope this helps!

  Thank you

  Tanvi

• Why creative cloud usually install on my new mac pro

  The installer does not entirely - install starts the process and stops at halfway.

  Hello

  Please remove Creative Cloud app and Adobe Application manager using the-

  • https://helpx.Adobe.com/Creative-Suite/KB/CS5-cleaner-tool-installation-problems.html

  Install the cloud creative app - https://helpx.adobe.com/creative-cloud/help/install-apps.html

  Hope this helps!

• I just bought the app for photographers creative cloud when I try finally connect with PS CC, I received an error message that says "no detected subscription. I don't really know how to solve this problem, I used my Adobe ID to connect several times

  I just bought the app for photographers creative cloud when I try finally connect with PS CC, I received an error message that says "no detected subscription. I don't really know how to solve this problem, I used my Adobe ID to connect several times and it just still the same message.

  Your subscription to cloud shows correctly on your account page?

  If you have more than one email, you will be sure that you use the right Adobe ID?

  https://www.adobe.com/account.html for subscriptions on your page from Adobe

  .

  If Yes

  Some general information for a subscription of cloud

  Cloud programs don't use serial... numbers you, connect you to your cloud account paying to download & install & activate... you may need to sign out of the cloud and restart your computer and log into the cloud for things to work

  Sign out of your account of cloud... Restart your computer... Connect to your paid account of cloud

  -Connect using http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html

  -http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html

  -http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html

  -http://helpx.adobe.com/creative-suite/kb/trial--1-launch.html

  -ID help https://helpx.adobe.com/contact.html?step=ZNA_id-signing_stillNeedHelp

  -http://helpx.adobe.com/creative-cloud/kb/license-this-software.html

  .

  If no

  This is an open forum, Adobe support... you need Adobe personnel to help

  Adobe contact information - http://helpx.adobe.com/contact.html

  Chat/phone: Mon - Fri 05:00-19:00 (US Pacific Time)<=== note="" days="" and="">

  -Select your product and what you need help with

  -Click on the blue box "still need help? Contact us. "

• Try to publish online and it says connection to creative cloud, however, I am already connected. What is the problem?

  Try to publish online and it says connection to creative cloud, however, I am already connected. What is the problem?

  Go to the creative desktop application Cloud (on the Menu bar on a Mac, or the taskbar in Windows). Click on the "gear" icon > Preferences > General. Logout, then signed again with your Adobe ID

• Creative cloud not install after that I put my user password

  Creative cloud not install after I put my user/administrators password, nothing happens after. I have creative cloud before but I deleted it instead of uninstall. I tried everything and nothing works, I have urgent need! someone please help! -Thank you

  When you install or update, it's PROBABLY your operating system for you to prove that you have by asking your COMPUTER, not your Adobe https://forums.adobe.com/thread/2139902 password password

  Sign out of your account... Uninstall... to run vacuuming...

  -non-Cloud programs, to disable the service before uninstalling

  -http://helpx.adobe.com/creative-cloud/help/install-apps.html (and uninstall)

  -using the vacuuming after uninstalling and before reinstalling is often necessary

  -https://helpx.adobe.com/creative-suite/kb/cs5-cleaner-tool-installation-problems.html

  -Restart your computer... Sign in to your account... Reinstall

  - and 5 steps in response to #1 https://forums.adobe.com/thread/2144928

• IM related to Adobe Creative Cloud, but I can't connect. When I run the apps, said that I did not. License does not work

  IM related to Adobe Creative Cloud, but I can't connect. When I run the apps, says that I don't have license, license does not work.

  Your subscription to cloud shows correctly on your account page?

  If you have more than one email, you will be sure that you use the right Adobe ID?

  https://www.adobe.com/account.html for subscriptions on your page from Adobe

  .

  If Yes

  Sign out of your account of cloud... Restart your computer... Connect to your paid account of cloud

  -Connect using http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html

  -http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html

  -http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html

  -http://helpx.adobe.com/creative-suite/kb/trial--1-launch.html

  -ID help https://helpx.adobe.com/contact.html?step=ZNA_id-signing_stillNeedHelp

  -http://helpx.adobe.com/creative-cloud/kb/license-this-software.html

  .

  If no

  This is an open forum, Adobe support... you need Adobe personnel to help

  Adobe contact information - http://helpx.adobe.com/contact.html

  Chat/phone: Mon - Fri 05:00-19:00 (US Pacific Time)<=== note="" days="" and="">

  -Select your product and what you need help with

  -Click on the blue box "still need help? Contact us. "

• Downloaded Update E captain and now my creative cloud already installed applications will not open.

  Can someone help me?  After downloading the latest update on my mac pro, E Captain book, all my apps Cloud Creative will not open.

  Sign out of your account... Uninstall... to run vacuuming...

  -http://helpx.adobe.com/creative-cloud/help/install-apps.html (and uninstall)

  -using the vacuuming after uninstalling and prior to the relocation is necessary

  -https://helpx.adobe.com/creative-suite/kb/cs5-cleaner-tool-installation-problems.html

  -install Apple 10.11.1 bug fix update https://forums.adobe.com/thread/1986008

  -Java https://helpx.adobe.com/dreamweaver/kb/dreamweaver-java-se-6-runtime.html

  -Restart your computer... Sign in to your account... Reinstall

• Creative cloud desktop application will not connect

  God f_ckin hell! Fifty dollars a month for this sloppy service! Creative office cloud app will not launch. Just hangs. No response from the f_cking online.

  F_cking very frustrated and don't give a squat about my foul language.

  To answer, please?

  Please follow Creative Cloud Desktop App does not connect

  (Double post)

• I have a creative cloud account and stupidly click the upgrade button and began a "trial period" of Photoshop that I already own. Well, the "trial period" failed and I don't have a version of Photoshop to use even if I'm still topical. How to make

  I have a creative cloud account and stupidly click the upgrade button and began a "trial period" of Photoshop that I already own. Well, the "trial period" failed and I don't have a version of Photoshop to use even if I'm still topical. How to get back to my "old" version of Photoshop?

  Are you sure that you are using to connect, use the steps in the correct Adobe id: https://helpx.adobe.com/manage-account-membership/cc-reverts-to-trial.html

  Let us know if that helps.