Creative cloud no longer update

Dear Adobe Team

Creative cloud do not upgrade my apps bridge CC and CC of Lightroom, Photoshop CC 2015 2015. Lightroom CC 2015 hangs on 35%, en Photoshop CC 2015 bridge both depends on 42%. Even after a few hours. What is going on???. All the solutions on the site Adobe tried but nothing works. I am a user paying for more than a year. When I uninstall creative cloud with the DMG 'uninstaller creative cloud' file I received a message 'creative cloud uninstalled with some errors. (The link to uninstall through the program does not work). After uninstalling CC I tried to use the CC cleaning tool. This program starts, but that's all. Nothing appears on the screen of my iMac. I tried on the community also solutions that do not work. Even uninstall directories such as "OOBE, Manager of the AAM, creative cloud. After that I restart my iMac and re-install CC, sign in again, but the same problem appears: suspended 35%, or 42 percent. I'm working on this problem for 3 days, but had not repaired.

My system: iMac early 2008, Yosemite OSX version 10.10.4. I hope you can give my final solution to the problem above.


Best regards

Ed

Well in this case I would suggest you to Contact Customer Services where the agent can help you to solve the problem.

Tags: Adobe

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