Creative cloud seems to think that I have free membership and paid subscription

Similar Questions

• I'm in charge 21.44 a month, but when I look at my settings it says that I have free membership and nothing else?  Why am I constantly being charged this amount and why won't you let me stop it?

  You had a successful installation today according to the activation server, please let us know if the problem still persists.

  Thank you

  Stéphane

• I bought after effects cc a few hours ago, but now creative cloud say to me that I have to pay again

  Hi, I bought after effects cc a few hours ago, but now creative cloud say to me that I have to pay again. My question is how long it takes to download? Or what can I do now?

  Advanced solutions for connection with Adobe Creative Cloud and Creative Suite applications errors

  Mylenium

• When I go to my creative cloud application, it said that I have no internet? try it again the button does not work

  When I go to my creative cloud application, it said that I have no internet? try it again the button does not work

  Log, activation, or connection errors. CS5.5 and later, Acrobat DC

  https://helpx.Adobe.com/x-productkb/policy-pricing/activation-network-issues.html

• I have a subscription for photography (photoshop/lightroom) after a few days of testing, but the window of my creative cloud always tells me that I have 25 days to test and he should buy photoshop. What does that mean?

  I have a subscription for photography (photoshop/lightroom) after a few days of testing, but the window of my creative cloud always tells me that I have 25 days to test and he should buy photoshop. What does that mean?

  Hi Kai,

  Please check the help below document:

  Applications creative Cloud back in test mode after an update until 2015 for CC

  However, the Adobe ID on the forums has no active members under him. Please confirm the other Adobe Id under which the subscription can be.

  
  

  Kind regards

  Sheena

• I am trying to improve my Creative Suite 5 to creative cloud but to myself that I have are not eligible for the upgrade, did someone knows why?

  I am trying to improve my Creative Suite 5 to creative cloud but to myself that I have are not eligible for the upgrade, did someone knows why?

  If you have the education version you are not eligible due to the delivery of the HIGH education

• I have a collection master of before, but when I run the creative cloud application it says that I have nothing

  When I got my laptop fixed they gave me adobe master collection cs6 free and she is saved. but when I opened the creative application of cloud says that nothing has installed and I can only test the application. Help, please!

  

  You must download the CS6 with the DVD if you have or the CS6 download link online & then to serialize it.

  Creative Suite 6

  You can also serialize the CS6 from here:

  • Download, install, update or uninstall applications
  • Explorer Adobe desktop applications | Adobe Creative Cloud

  Let us know if it worked.

  Concerning

  Baudier

• I think that I have to delete and re - open an e-mail account

  I use Windows 7 and Thunderbird 38.2.0. It is a continuation of my previous question that received no response yet. I have an e-mail account that has no (specified in the file/Subscribe) subscription on it after that I tried to fix it by using the option 'Repair file' (in the file/Edit Properties). I want to keep the same email address as this is my main address. I don't know how to put subscriptions on it and thought that by removing and re - open, this could put subscriptions on, but I don't know if I can re - open address even if I delete it. Can the same e-mail address be added once it is removed if it is the main address I have in Thunderbird? It is an IMAP account.

  RobinClaire3 said

  What does that mean?

  "Connection to the server"robinclaire1"timed out".

  (robinclaire1 is my default email address).

  I do not receive a message at this address I know is supposed to come from a foreign site.

  Never mind. I checked the "server settings". The IMAP protocol for robinclaire1 was set at 143 (the default is 993). I forgot to put it by default when I reset everything back.

  Hello Robin

  To what extent do you have with it?
  Anything else we can help with?

  -Michael

• I managed to uninstall my acrobat pro, but my adobe application manager seems to think that I still have it. I do not see how to download it from adobe and re install. Can anyone help? I spent many hours trying to get my creative cloud version

  I managed to uninstall my acrobat pro, but my adobe application manager seems to think that I still have it. I do not see how to download it from adobe and re install. Can anyone help? I spent many hours trying to get my creative cloud version to run after the license of first years has failed. It was a bit of a nightmare and sie Adobe is not easy to get help from.

  I spent a few hours trying to untangle a redemption code. I dropped so uninstalled acrobat, because he is no longer works apparently.  I managed to find out how to buy a new redemption code for creative cloud through the Institute where I exposed, but now I can't get a download for my acrobat, one that will work on my macbook pro 2010 running 10.6.8

  Navigation in the adobe site was not easy and not very impressed in terms of achieving support for the problems and responses so far. Only no reply emails usually that means logging in time and time again.

  LTA

  Thanks to all of you who tried to help him. I thank can I have managed to sort it out.  It seems that I can not have uninstalled initially, but I could not access the program and all my pdfs, opens in preview.  I found another uninstall program that seems to have done the trick as my adobe application manager is now let me download.

  I hope it will do the trick and my thanks to all who responded. Bravo guys. I hope that I won't make the same mistake next year ;-)

• How to download Photoshop again when creative cloud thinks that I have already?

  I tried to download Photoshop but has encountered an error. However, creative cloud me recorded as successful in downloading the software and does not allow me to download again.  I tried to remove the Photoshop directory without success and cannot find a way to send an email to support directly to Adobe.  Thanks for your help.

  Hi Msshsm,

  Welcome to the Adobe Forums.

  Please use the link below to solve your problem.

  http://helpx.Adobe.com/creative-cloud/KB/AAM-lists-removed-apps-date.html

  Or you can use the link below to download Photoshop CC directly.

  http://prodesigntools.com/Adobe-CC-direct-download-links.html

  Please be sure to complete the section very important before you click on the download link.

  Thank you

• I am a student and I have a free subscription to adobe (who, when I go into my membership, says I have free membership of Creative Cloud) again, when I try and download the Adobe Photoshop CC 2015, it gives me an error message that my trial has expired an

  I am a student and I have a free subscription to adobe (who, when I go into my membership, says I have free membership of Creative Cloud) again, when I try and download the Adobe Photoshop CC 2015, it gives me an error message that my trial has expired and then heading to an error 'No subscription found' when I type in my ID. My other updates for the applications worked and they open yet Photoshop is not.

  Hello

  Free trials of Adobe are for 30 days by app and it's clean and not mail electronic id specific, which means that if anyone with any email used Photoshop test on your machine, then it won't work not it will show you that the trial is expired.

  But if you think that this is the first trial for Photoshop has been downloaded on this machine and is not expired, please see the links below:

  Adobe trial software has expired at the beginning

  Please HELP in "Trial Expired" is anyway to reset my account so I can reuse them?

  Let us know if that helps.

  Kind regards

  Bani

• I have a copy of CS5 that is bought and paid for, has been installed and works, until I started using the creative cloud. Now it is considered as a trial, and when I enter the correct serial number it says it is invalid.

  I have a copy of CS5 that is bought and paid for, has been installed and works, until I started using the creative cloud. Now it is considered as a trial, and when I enter the correct serial number it says it is invalid.

  Cloud of reading resumes https://forums.adobe.com/thread/2089127 for ideas (see answer #1).

• Hello, I just pay for membership on the cloud creative adobe but I see that I have only a trial for the programs download, do I have to buy each program separately?

  Hello, I just pay for membership on the cloud creative adobe but I see that I have only a trial for the programs download, do I have to buy each program separately?

  Hello Maria,.

  As I checked the details of your account with the e-mail given on the forums you bought subscription Creative Cloud STE and if it is to give you the trial please follow the steps listed below:

  Connect and disconnect activate Cloud Creative applications

  It will be useful.

  Concerning

  Bianka Attre

• Creative cloud says that he's broken and says that I have to download and (re) install to fix it. I'm doing this, and he said that must be creative to be downloaded cloud and (re) installed. I do it it says the same thing. On and on. What's wrong?

  Creative cloud says that he's broken and says that I have to download and (re) install to fix it. I'm doing this, and he said that must be creative to be downloaded cloud and (re) installed. I do it it says the same thing. On and on. What's wrong? Any difficulty?

  See the link below:

  https://forums.Adobe.com/thread/1858669

• I think that we have downloaded something bad!

  We went to a new Web site 123movies.to and I think that we have downloaded anything because it is exceptionally now slow loading pages or other applications now. Don't know what to do! I'm not very irritable. I deleted all the files on my computer that had changed over the past three days, but this doesn't seem to help. Any suggestions please?

  10.11.3 OSX

  Mac mini (late 2014)

  Processor Intel Core i % 2.6GHz

  8 GB 1600 MHz DDR3 memory

  I use Safari 9.0.3. It doesn't seem like Google Chrome is slow, just Safari and failures.