I have a collection master of before, but when I run the creative cloud application it says that I have nothing

Similar Questions

• (I speak well English) I downloaded the app, but when I open the creative cloud to run it, instead of say open in the application, it said update. How to open the app? pls

  Help me, please

  Hello

  If you're on a Mac, go to your Applications folder and run it from there. Alternatively, you can search in search Spotlight.

  If you are on a Windows, navigate to C:\Program Files\Adobe\Adobe Premiere Pro CC 2015 (or any version of Premiere Pro, you can use). Alternatively, you can look in Windows Start Search or search in all programs

  Thank you

  Regalo

• I want to update After Effects to 13.1 (or 20141), but when I check the creative cloud he says my After Effects is up-to-date, even if my current version is 13.02. Why this is happening and how can I solve it?

  Hi, I noticed only that a new update is released for Adobe after effects CC 2014 and I want to update mine to 13.1 / 20141. I went on the program Creative Cloud and apparently my program is "current" even if my current version is 13.02. My question is how do I update my program or is there a way to solve the problem I'm having. Here are some photos as evidence.

  

  

  Office CC lists the applications as "up to date" when they are not

  -http://helpx.adobe.com/creative-cloud/kb/aam-lists-removed-apps-date.html

  - and added the step https://forums.adobe.com/thread/1529654

• Hello, I bought a subscription to DC PS + LR €12.99 per month, but when I run the PS version of

  Hello, I bought a subscription to DC PS + LR €12.99 per month, but when I start the PS of CC version says that the trial version expired, ask for help

  http://helpx.Adobe.com/x-productkb/policy-pricing/activation-network-issues.html

  Mylenium

• I have the driver for my printer but when I run the wizard the drop down of printers who does not understand my printer HP deskjet 9650.

  original title: printer drivers
  I have the driver for my printer but when I run the wizard tells me I need us the built in xp Printer Wizard to install the printer on this operating system. When I go to do this, it gives a fall to the bottom of the printers who does not understand my printer HP deskjet 9650.

  Is there a way do not use the Printer Wizard because I have the right driver. Only, it is not listed through the wizard.

  Hi michelledumont,

  Follow the steps in the article.

  Resources for the resolution of the printer in Windows XP problems

  For reference:

  How to install a printer driver locally for a remote printer in Windows XP

• I want to install a program, but when I run the setup I have this error displays "an error (-5006: 0x8000ffff) occurred while runnig the Setup program."

  original title: Setup error.

  I want to install a program, but when I run the setup I have this error displays "an error (-5006: 0x8000ffff) occurred while runnig the Setup program."

  Please make sure you have finished any previous Setup and closed other applications. If the error persists, please contact your dealer.

  I solve the problem... All the error is the file. I don't know but he corrupted and I deleted it.

  I have download it again and the problem was solved. Thanks to you all.

• I bought an annual subscription from month to month with Adobe Creative Cloud. I have the applications installed on my Mac but when I downloaded Adobe Creative cloud on my PC, it's wanting to download me new applications of 2014 and there is no way to dow

  I bought an annual subscription from month to month with Adobe Creative Cloud. I have installed on my Mac apps but when I downloaded Adobe Creative cloud on my PC, it's wanting to download me new applications of 2014 and there is no way to download previous versions for my PC. What should I do? I can not even cancel my subscription because Adobe has hidden this option.

  Previous through Cloud http://helpx.adobe.com/creative-cloud/help/install-apps.html#previous

  Cancel http://helpx.adobe.com/x-productkb/policy-pricing/return-cancel-or-change-order.html

  -or by phone http://helpx.adobe.com/x-productkb/global/phone-support-orders.html

• When I hit the creative cloud icon, it starts updating creative cloud but stops at 2 percent and said attempts to connect to the server. My internet is fine.

  When I hit the creative cloud icon it starts updating creative cloud but stops at 2 percent and said to try to connect to the server, and does nothing else. My internet is fine. I have Adobe master collection installed on this laptop. I disabled my firewall to see if that helped, but it does not work.

  Hello

  Please follow CC update stops at 2%. Network does not connect to the server from Adobe. What can I do?

  Hope that helps!

  Kind regards

  Sheena

• I think upgrade to El Capitan. But I just wanted to know if all the creative Cloud applications works well in El Capitan?

  I have a Mac Book Pro 2 years, and I think upgrade to El Capitan.

  But I just wanted to know if all the creative Cloud applications works well in El Capitan? I heard that something that Illustrator has a problem in El Capitan?

  Thanks a lot for answering me!

  the latest versions (cc 2015) work with el capitan

• Prospective Golf Sports simulation mode full-screen on one monitor, but when it runs the mouse would not return to the other monitor.

  original title: two monitors, mouse stuck
  I'm under Simulation of Golf Sports prospective mode full-screen on one monitor, but when it runs the mouse will not return to the other monitor. It seems that the mouse is not bound by the program, but I want to be able to use another application on the other monitor. Any suggestions?

  Hello

   
  What operating system is installed on the computer?
   
  Method 1: You can press the Windows key on the keyboard that appears in the start window and your mouse will automatically gets shifted to the main monitor.
   
  Method 2:
  (a) click Start, type change the mouse settings.
  (b) go to the pointer Options tab of
  (c) uncheck Display pointer trails
  (d) click apply and OK.
   
  Method 3: See if he has all the parameters of the Simulation of Golf to release the mouse button.
   
  If the methods above do not help, you can contact the Golf Simulation for additional help.
   

• Hello, I bought a membership year of the CC at the price of $19.99 student, my card was charged and my order from Adobe number is AD004286941EDU. However, my account says I have no orders existing and after download, all the creative cloud applications

  Hello, I bought a membership year of the CC at the price of $19.99 student, my card was charged and my order from Adobe number is AD004286941EDU. However, my account says I have no existing order and after download, all the creative cloud applications give me the possibility to either BUY or make the 30 DAYS TRIAL.

  What gives?

  allow at least a day working pst for your purchase to complete.  Today is Saturday afternoon pst.

  After this time, check your account, Adobe ID Code

  If it fails to demonstrate what you expect, contact adobe support during the time pst by clicking here and, when available, click on "still need help," http://helpx.adobe.com/x-productkb/global/service-ccm.html

• When I go to my creative cloud application, it said that I have no internet? try it again the button does not work

  When I go to my creative cloud application, it said that I have no internet? try it again the button does not work

  Log, activation, or connection errors. CS5.5 and later, Acrobat DC

  https://helpx.Adobe.com/x-productkb/policy-pricing/activation-network-issues.html

• I bought a creative subscription cloud but when I opened it creative cloud propose to buy photoshop and lightroom as if I was not so abonne.pouvez'l you help me please

  I bought a creative subscription cloud but when I opened it creative cloud propose to buy photoshop and lightroom as if I was not so abonne.pouvez'l you help me please

  First of all, disconnect, then back into creative cloud, using adobe id to pay for your subscription.

  https://helpx.Adobe.com/creative-cloud/help/sign-in-out-activate-apps.html

  Then, if you launch any product of CC 2015 and the pop up still shows a trial message window, please check this link for the resolution:

  https://helpx.Adobe.com/manage-account-membership/CC-reverts-to-trial.html

  Guinot

• I subscribe to the student package and I also received a confirmation SMS saying that the sum was deducted. But when I connect through creative cloud, it shows that I'm still working on a trial version. Why is this?

  I subscribe to the student package and I also received a confirmation SMS saying that the sum was deducted. But when I connect through creative cloud, it shows that I'm still working on a trial version. Why is this?

  Log, activation, or connection errors. CS5.5 and later, Acrobat DC

  Mylenium

• I have 3 licensees and only 1 active but where to install the creative cloud in another mac do not work

  I have 3 licensees and only 1 active but when installing the creative cloud in a different mac do not work, I need help!

  Check your subscription payment has been processed and your adobe id is correct, https://www.adobe.com/account.html

  then, on the problem, disconnect and then back to your office to cc using the same adobe id allowing you to check your subscription is current, https://helpx.adobe.com/creative-cloud/help/sign-in-out-activate-apps.html