I bought after effects cc a few hours ago, but now creative cloud say to me that I have to pay again

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  Hi Kai,

  Please check the help below document:

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  If you have more than one email, you will be sure that you use the right Adobe ID?

  https://www.adobe.com/account.html for subscriptions on your page from Adobe

  .

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  -http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html

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  .

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  This is an open forum, Adobe support... you need Adobe personnel to help

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  If you wish, you can activate the hidden administrator account and try to install once:

  
  

  N ° 1)

  Click the start menu, and then in the search box, type in slot CMD.

  In the list of search results, look for the option command prompt.

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  Are you referring to CC version After Effects?

  If so, you must download and install Adobe Creative Cloud app using whiuch, you can install after effects CC.

  Windows:

  https://ccmdls.adobe.com/AdobeProducts/KCCC/1/Win32/CreativeCloudSet-up.exe

  Mac:

  https://ccmdls.Adobe.com/AdobeProducts/KCCC/1/OSX10/CreativeCloudInstaller.dmg

  Reference:

  Download and install Adobe Creative Cloud apps

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