Creative clouds of Penny assinante da, com o lightroom photoshop... e paguei por um ano uso produto, mas com a CC Photoshop 2015 I can not but atualizacao software usar o...
Creative clouds of Penny assinante da, com o lightroom photoshop... e paguei por um ano uso produto, mas com a CC Photoshop 2015 I can not but atualizacao software usar o...
Your subscription to cloud shows correctly on your account page?
If you have more than one email, you will be sure that you use the right Adobe ID?
https://www.adobe.com/account.html for subscriptions on your page from Adobe
If Yes
Some general information for a subscription of cloud
Cloud programs don't use serial... numbers you, connect you to your cloud account paying to download & install & activate... you may need to sign out of the cloud and restart your computer and log into the cloud for things to work
Sign out of your account of cloud... Restart your computer... Connect to your paid account of cloud
-Connect using http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html
-http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html
-http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html
-http://helpx.adobe.com/creative-suite/kb/trial--1-launch.html
-ID help https://helpx.adobe.com/contact.html?step=ZNA_id-signing_stillNeedHelp
-http://helpx.adobe.com/creative-cloud/kb/license-this-software.html
If no
This is an open forum, Adobe support... you need Adobe personnel to help
Adobe contact information - http://helpx.adobe.com/contact.html
-Select your product and what you need help with
-Click on the blue box "still need help? Contact us. "
Tags: Adobe
Similar Questions
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Hola, no me abre Adobe Creative Cloud desde el desktop y no puedo open photoshop. Someone can help me, thanks!
What is your operating system?
did you use the vacuum cleaner?
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Hello, we want to know if we can change our creative cloud for the only diet plan (for Adobe Photoshop and Illustrator, only), because when we read it, we but that we can only take one of them. Thanks in advance.
Yes, you can change your plan.
Also, IF the change is not possible, you can cancel and buy again.
Please contact support by calling/chat for cancellation requests and billing queries:
* Be sure to stay connected with your Adobe ID before accessing the link above *.
You can also check the help below document:
https://helpx.Adobe.com/x-productkb/policy-pricing/cancel-membership-subscription.html
Please go through the Adobe - General conditions of subscription as well.
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I bought the creative cloud for a year and I want to add Illustrator. I am also a teacher and would like the discount. How can I change the info? I have an ID and pay the heel of the school.
Hi Angie,.
I see that you purchased a plan of photography under the same email that you use with the forums.
Discount student/teacher if they are only available for full creative cloud subscription, not the plan of the photograph or any other single application.
You can buy the complete creative cloud, as well as with discounted prices.
Get in touch with our service customer for more information:-http://helpx.adobe.com/x-productkb/global/phone-support-orders.html
Also look for the plans under:-Creative Cloud price and membership plans | Adobe Creative Cloud
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went to use creative cloud and it won't let me open photoshop, says need to renew the subscription, but says page not found, I was paying £15 a month for it, hope you can help as soon as possible because I need to use it for my United work
Hello
Maybe it's an activation issue, please see the link https://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html
Kind regards
Gag
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I can't find my redemption code? I can't save my photoshop because I can not add it to my creative cloud
Hello
See help here - https://helpx.adobe.com/x-productkb/global/redemption-code-purchase-help.html
^ Ani
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I use the proxy and I can not install any software test Adob via Creative cloud because the installed CC said: no internet connection. What can I do?
Hello
Can you please follow the instructions below.
- Click on the link below and open Photoshop Elements download link.
Note: We are not anything downloaded from the page of Photoshop Elements.
Do not close the page, just keep it open.
Download Photoshop Elements products | 10, 11, 12, 13
2. then click on the link below and download the installer directly mentioned in step 2.
- for windows
http://prodesigntools.com/trials3/AdobeProducts/LTRM/6/Win64/Lightroom_6_LS11.exe
- for mac
http://prodesigntools.com/trials3/AdobeProducts/LTRM/6/OSX10/Lightroom_6_LS11.dmg
You can run the installation file once the download is complete.Hope this will solve your problem.
Kind regards
Hervé Khare
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Coloquei minha id do mas cloud creative I can not open os software porque diz as acabaram os 30 dias Avaliação, devo fazer o that?
Check that your current account (and only the adobe, used in the next step id is good) by logging in here and check the status of your subscription, https://www.adobe.com/account.html
then, if it's current, disconnect and then back to your client application using the adobe with the link above in cc id: http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html
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Creative cloud shows I have 2 updates - 1. Photoshop cc 2015 & 2. Lightroom cc 2015. When I try to do it asks for my password and then rejects it. I clearly know ' cos I'm connected here with him. The reminder is as much as I with reminds me that it is correct but is not not eligible and therefore do not allow me the updates. Cannot find anywhere to get help from Adobe other than the connection to a forum and ask. Anyone else has this problem and how can I solve it please? Thank you, Tom
Remember that the password asking, it is NOT the creation of clouds or Adobe ID, the user of the computer, you must be and admin to install updates.
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try my adobe illustrator afte of having bought the student creative cloud Adobe License license. It simply says that no subscription associated with this identification code Adobe to manage my account, that I can see that my purchase has gone through.
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My creative cloud crashed trying to update; There is no option to quit or even force them to leave; and try to reinstall or uninstall does not work as it considers its still running. Please advise?
Please see I get an error code 81 when I try to install creative cloud. Help!
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I can not download no meu Office EU had no notebook, ambay mas para e o Office agora I can not download o creative cloud. alguem me ajuda?
Hello Roberta,.
Please refer to the help documents below to download the application Adobe CC:
Download, install, update or uninstall applications
In the case of specific error message, please specify.
Kind regards
Sheena
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I use creative cloud in order to download the trial of Photoshop on my pc but this error:-Instillation failed. Not enough disk space. Please free up space on C and try again (-30)
I entered the settings of cloud and told to download for my largest drive E (which it fine for lightroom) but it only downloads on drive C (small disk almost full) for Photoshop. I missed something or is this a bug?
Thanks in advance
Shared resources and temporary files will be stored on your primary drive. If a lack of disk space prevents installation then make sure you have enough space on the main drive for temporary files and installation files extracted to be placed.
Guinot
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I downloaded the App from creative cloud and I'm trying to download Lightroom and I get error Code 6
I downloaded the App from creative cloud and I'm trying to download Lightroom and I get error Code 6?
If it is exist code 6, errors ' Exit Code: 6 "," Exit Code: 7 "|"» CS5, CS5.5
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I downloaded creative cloud and install when I try too install Photoshop it goes to the screen that says creative cloud 2014 release I already have POS and pay for Photoshop?
Log, activation, or connection errors. CS5.5 and later versions
Mylenium
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