Creative menu could the Menu bar drop-down is empty.

I can't do anything on the desktop for the installation of updates check, control property, etc.

I keep restarting, but does not help. By clicking on the CC App just shows the image attached "EMPTY."

A small blue dot that looks like a pause button is next to the CC icon in the menu bar.

CORRECTION OF AID.

Screen Shot 2015-06-14 at 12.48.14 PM.pngHelp!

First, close your office cc application.

then, rename the opm.db file by:

Navigate to the OOBE folder.

Windows: [system drive]: \Users\ [user name] \AppData\Local\Adobe\OOBE

Mac OS: /users/folder/Library/Application Support / Adobe / OOBE

and rename the file opm.db in opm_old.db, for example

Finally, launch your cc desktop application.

If this does not work: https://helpx.adobe.com/creative-cloud/kb/blank-white-screen-ccp.html

Tags: Adobe

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