CC digital tool bar drop-down is empty

I use a Mac with Yosemite.  When I click on the CC Digital icon in the toolbar, the drop-down list is empty.  I restarted.   I have a suggestion to disconnect, but I don't know how to do if I can't see inside the drop down.

Scot

If you want to say that your desktop cc app shows a white/white window

First, close your office cc application.

then, rename the opm.db file by:

Navigate to the OOBE folder.

Windows: [system drive]: \Users\ [user name] \AppData\Local\Adobe\OOBE

Mac OS: /users/folder/Library/Application Support / Adobe / OOBE

and rename the file opm.db in opm_old.db, for example

Finally, launch your cc desktop application.

If this does not work: https://helpx.adobe.com/creative-cloud/kb/blank-white-screen-ccp.html

Tags: Adobe

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