Creative Suite of Cloud for teams and Single-App license shared on a single account
Hello
I'm trying to find a way activate a license for Photoshop CC Single-app (per month) on an account that has two create the Suite of Cloud for teams already in use licenses.
When I try to load Photoshop CC on the account, he said that the product is already activated - yet when I manage licenses online, the license single-app is not yet activated. How is it possible to activate this license of use? We have already paid for the license (monthly) single-app, but must always be enabled on one of our machines for Photoshop-use only (for the license).
In addition, support for 'Chat' option does not open anything - he that lists it only as an option again there is no way to really open up a chat window. Pop up blockers and advertising have been disabled too and it still does not load.
Thank you
HI Desktops68989499,
The two Creative teams and photoshop CC cloud are different plans and there will be a conflict while using them.
In case you want to keep the two, kindly get cancelled Photoshop and purchase on a different ID.
Please use the link below to contact support:
* Be sure to stay connected with your Adobe ID before accessing the link above *.
Tags: Adobe
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