CS4, "the installation database is corrupt"

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• I can't download my old Adobe Photoshop CS4, "the Installer database is corrupt"

  I recently bought a new laptop and I try to install my Photoshop CS4 that I bought years ago.

  I tried the files from here and the Akamai Downloader: products CS4 download

  Both result in an error that says "Installer database is corrupt. Please contact Adobe Customer Service. »

  What can I do?  I spent money on this program and I have the serial number in my Adobe account.

  Thank you.

  Did a little more digging.  I had to delete this file: program files Files\Adobe\backup\caps.db

  and then the setup.exe has started working.

• Trying to install my CS4 Master Collection on my new computer and it says the Installer database is corrupt?

  I just got a new computer because my last one died and I can not install my CS4.  I know it's old, but I've spent more than $1000 on it and it worked very well for me.  When I try to install it gives me an error message saying that the Installer database is corrupt.  Try to install on a system Windows 8. Help, please!

  Thank you, Jeff.  I found on another thread to uninstall other Adobe products and then install them after you have installed the CS product.  I uninstalled elements and CS4 installs fine now.  It's kind of a pain, but at least I can use it again.  I hope that I can re - install items with no problem, I like to use the photo database in the program elements.  Thanks again.

• How to resolve the message "the Installer database is corrupt" when trying to install CS4 on Win 8.1?

  I bought a set of CS4 disks a few years back and have recently bought a new computer. When you try to install CS4 on the new computer, I received an error message saying "the Installer database is corrupt. Please contact Adobe customer support. "Called 'customer service' and after a VERY long period and three transfers, I was told" both worse, we cannot help you. " Maybe download a new copy? "So I did. When you try to install the new download, I got the exact same error message: "Installer database is corrupt. Please contact Adobe customer support. "This seems to be a conflict between the database install CS4 and 8.1 Win. Is this a known issue? How can I fix it? Thanks for any help. ~ Evey

  Error «...» The Installer database is corrupt... "when you install Adobe Creative Suite 4 or point product

• The Installer database is corrupt. Contact the costomer service. How can I contact them? DWCS4

  My computer crashed and I need to re - install Dreanweaver CS4.

  After I click on install I get the message: the Installer database is corrupt. Please contact customer service.

  How can I contact them and maybe get a new drive?

  Shortly after he was released and had to reinstall once, I bought the program.

  Downloads of older products of Creative Suite.  Activate it with your serial number.

  http://helpx.Adobe.com/download-install.html

• The Installer database is corrupt.  CS3 WIN7 PRO

  Of the restore to original mfgrs Windows 7 Professional.  Before, all my CS3 software worked.  Now, the message is that I am corrupt - the Installer database is corrupt, (I'm not)

  http://helpx.Adobe.com/Creative-Suite/KB/error-Installer-database-corrupt-install-1.html

• The Installer database is corrupt in After Effects

  I am trying to reinstall After Effects on a new computer and get the error message - the Installer database is corrupt, please contact customer service.

  Also try http://helpx.adobe.com/creative-suite/kb/error-installer-database-corrupt-install.html

• I try to install Dreamweaver CS3 on Windows 8, it said "the Installer database is corrupt"

  I am trying to install Dreamweaver CS3 on my new Windows 8 PC and when I run the installation program. EXE, it says "the Installer database is corrupt" on my original CD and the backup that I did.

  The error is here:

  Dreamweaver CS3 on my new PC in Windows 8

  It would probably never work. CS3 is same not hold for Win 7. Delete the caps.db in the folder selections respective (info here) and then take the usual steps to run as administrator, disable UAC and security tools and possibly using compatibility modes, but as I said, be prepared that this may be useless and you spend a Sunday afternoon without achieving anything whatsoever...

  Mylenium

• Is it possible to install CS4 if the "Installer database is corrupt?

  Message to corrupt the database and Setup program when installing CS4.

  Run the Creative Suite cleanup tool, install again.

  Mylenium

• The Installer database is corrupt on new install

  I have the Photoshop CS4 extended drive and try to install it on a new computer, windows 7. I disable it on the old computer. When I put the disc and you try to install, I get the message that it's corrupted. I can't find any downloads for this product only the new. There is no database of caps to remove, because I have not had the program on this computer again. I PSE11 on it and it has a caps.db file. Could this be the problem? Should not be a completely different installation? Anyway, if I can't get help online, I'll have to call Monday, but I was hoping to get this installed over the weekend.

  UPDATE. I uninstalled all adobe products on my computer and delete each caps I could find and then was finally able to install 4 CSP. I tried after each uninstall and it did not work until everything was off. I then reinstalled PSE11 (Yes, I have both) and am now reinstall adobe reader and flash.

  If ever I decide to move to 6 PSC I hope I don't have to go through all this again.

  What a pity that Adobe does not have this info on the support site. I found it by searching for the error here and watch I don't know how much of threads and finally found one where people uninstalled everything and it worked for several others in the thread.

• The Installer database is corrupt.

  Please contact Adobe Customer Service.  I did, and the representative sent me here.

  Installation of Photoshop CS4 on the new computer.  On my old computer, I have disabled this morning before I downloaded from my orders.

  

  Jim Puckett

  uninstall all cs4 programs already installed, run the vacuum cleaner, restart your computer and reinstall.  more details are here: http://helpx.adobe.com/creative-suite/kb/cs5-cleaner-tool-installation-problems.html

• Premiere Pro CS4 Setup error - 'the Installer database is damaged. Please contact Adobe Customer Service.

  I had to replace my hard drive and so I had to reinstall Premiere Pro CS4. I tried to do with the files that I had downloaded before, but the installation failed and gave me the error message "the Installer database is corrupt. Please contact Adobe Customer Service.

  I assumed that the files I downloaded have become corrupted, so I opened a session and re-uploaded the files ADBEPPROCS4_LS7.7z and ADBEPPROCS4_LS7.exe. I ran ADBEPPROCS4_LS7.exe and it also failed and gave me the same error message. I tried another download on a different page and got the same error again.

  Can anyone suggest what I can do to get my program installed?

  Error «...» The Installer database is corrupt... "when you install Adobe Creative Suite 4 or point product

• Installer database is corrupt

  I downloaded Photoshop and In Design CS 4.0 for Windows from https://helpx.Adobe.com/Creative-Suite/KB/CS4-product-downloads.html and when I extract the .exe file, it says the Installer database is corrupt. Someone out there who can help? Thank you!

  You can check the link below:

  https://helpx.Adobe.com/Creative-Suite/KB/error-Installer-database-corrupt-install-1.html

  Please make sure you that if you have other applications of Adobe version installed as 3 CS, CS 5 or 6 CS.

  Make sure you have the serial numbers for the same thing.

• I have Illustrator CS3 that when I try to install on a new computer, I get a message error that says "Installer database is corrupt"

  Is there a reason why I can't install current CS3 on a new computer?

  CT7409,

  Please see this link:

  Error «...» The Installer database is corrupt... "When you install Adobe Creative Suite 3 products

  Kind regards

  Guinot

• The installation files are corrupted. You can buy a new copy of the program

  Whenever I try to install a new software or games and then permanently in error "the Setup files are corrupted. You can get a new copy of the program.

  Please help me...

  first scan your computer entirely with good antivirus.