CS4 - trying to install CS4, but Adobe is calling an upgrade and which product I already own. I have CS4, but is not!

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• I just bought Adobe Acrobat Pro Student and Teacher Edition CD and tried to install it but I get a message that my sofwear is not updated, I have OSX 10.7.5 and need 10.9 or higher. Ive tried to update the software, but I get a message tht its upto date

  I just purchased Adobe Acrobat Pro Student and Teacher Edition CD and tried to install it but I get a message that my sweet! wear is not up to date, I have OSX 10.7.5 and need 10.9 or higher. I tried to update the software, but I get a message that it is up-to-date.

  Have you tried to upgrade the operating system? If so, then is there an error message you get when installing? Please share.

  You can check: https://helpx.adobe.com/acrobat/system-requirements.html

  Error message: it is so far: Adobe Creative Cloud desktop application uninstalled Adobe apps as up-to-date lists

  Concerning

  Stéphane

• HELP, trying to install Illustrator but get this message that I need to download "Adobe Support Advisor" when I go on the site, I see that it has been abandoned, what should I do now? got trapped in the maze of ther HELP HELP!

  HELP, trying to install Illustrator but get this message that I need to download "Adobe Support Advisor" when I go on the site, I see that it has been abandoned, what should I do now? got trapped in the labyrinth HELP HELP!

  Hi Joseeyk67276640,

  'Download Support Advisor' is a generic error, and we need to understand what is causing the problem. Most of the time, its a problem with the download was not successful or downloaded correctly. So, in this case, re-download the software and do not forget to compare the file size of the file downloaded with the file on the server.  From the following link, please download the version of Illustrator, you need: other downloads

  Allows you to check in this case as well and make sure that the download is complete, if the size of the file is correct, to the install.log file.

  Navigate in the log files in one of the following folder:

  Mac OS: / Library/Logs/Adobe/Installers /.

  C:\Program Files (x 86) \Common Files\Adobe\Installers\

  The name of the log file includes the name of the product and installation date, followed of ".". log.gz."the .gz extension indicates a compressed format.

  You can use a utility to extract the 7z or gz to unzip.

  Once unzipped, the log file is a text file, open the .log using TextEdit (Mac OS) and notebook (OS Win)

  Scroll to the bottom of the log. Look in the section - summary - for lines that begin with ERROR or FATAL and signals a failure during the installation process.

  Copy and paste this section SUMMARIZED here so that we can check for errors. Alternatively, you can analyze the logs yourself. http://helpx.Adobe.com/Creative-Suite/KB/troubleshoot-install-logs-CS5-CS5.html

  Let us know if that helps.

• I have adobe acrobat 7 Professional and I am trying to install it, but the old serial number does not work, windows 10

  I have adobe acrobat 7 Professional and I am trying to install it, but the old serial number does not work, windows 10

  See download Acrobat 7 and CS2

• Re-install a product I already own CS4

  I tried many and many times to re - install CS4 and the 2nd disc gets stuck in the same place every time. I started to believe that my cd player just doesn't very much. I have the serial numbers and can I use illustrator and a few other programs, but Photoshop is just never installed correctly. Is there a way I can download the product, I already own and install it completely?

  You can download the demo version of the software through the page linked below and then use your current serial number to activate it.

  Don't forget to follow the steps described in the Note: very important Instructions in the section on the pages of this site download and have cookies turned on in your browser, otherwise the download will not work correctly.

  CS3 and CS4:

  http://prodesigntools.com/download-Adobe-CS4-and-CS3-free-trials-here.html

• Hello. I m trying to install Lightroom, but for me, it shows ERROR 201. What should I do?

  Hello. I m trying to install Lightroom, but for me, it shows ERROR 201. What should I do?

  Error download or update Adobe Creative Cloud applications

• I tried to install since 11/12/09 important update KB976098 and continue to get error code 8E5E03FB unknown error. I tried to find the error code, but can't find it. How can I download and install this update?

  I tried to install since 11/12/09 important update KB976098 and continue to get error code 8E5E03FB unknown error.  I tried to find the error code, but can't find it.  How can I download and install this update?

  Quote your full version of Windows (for example, WinXP SP3;) Vista SP1; Vista 64 - bit SP2; Win7; Win7 64 bit) when you post in a forum or a newsgroup. Please do it in your next reply.

  Short story: If you do NOT live in one of the zones listed in http://support.microsoft.com/kb/976098, you really need not to install this security update not any way so you can hide it just ("don't show me this update"). ~ Robear Dyer (PA Bear) ~ MS MVP (that is to say, mail, security, Windows & Update Services) since 2002 ~ WARNING: MS MVPs represent or work for Microsoft

• I deleted win7, but I don't completely deleted im trying to install xp but it won't let me tells me there is an error

  I deleted win7, but I don't completely deleted im trying to install xp but it won't let me tells me there is an error

  Why would you want to remove Win7?

  Anyway, if you go through the steps to install XP via boot from the installation CD, this would include removal of the partition containing Win7, then create a new one and install XP on it. If you did that and instead deleted manually the files in Win7, so yes you can get an error.

  Can you tell us how you "deleted win7" and says that the error?

• After an update the operation of my account PRO to Acrobat DC disappeared and it works as if it were a FREE standard version. So I disinstalled it and tried to install it but when I install the Setup program fails. So I'm not able to install it more. What

  After an update the operation of my account PRO to Acrobat DC disappeared and it works as if it were a FREE standard version. So I disinstalled it and tried to install it but when I install the Setup program fails. So I'm not able to install it more. What can I do?

  When I opened my creative cloud I see nothing!

  Please see these troubleshooting FAQ:

  FAQ: What should I do if I have a subscription, but my application acts as if I had a trial?

  FAQ: What should I do if I get a blank white screen, spinning wheel, or my CC application does not open?

  FAQ: What should I do if I have trouble to download or install the creative cloud and Creative Cloud Apps?

• 1 error when trying to install the cloud adobe creative

  1 error when trying to install the cloud adobe creative

  Hello Alejandro,

  You can follow the article: error "failed to install" Creative Cloud Desktop application that will help you solve your problem.

  I would like to know if it works or not.

  Thank you

  Yann Arora

• I try to install the update of PS CS6 can read files camera raw Nikon D800.  The exe file fails and says trying to install the application manager.  I did it and the update still does not work.  Now what?

  I try to install the update of PS CS6 can read files camera raw Nikon D800.  The exe file fails and says trying to install the application manager.  I did it and the update still does not work.  Now what?

  update by downloading the files directly and then apply them: http://www.adobe.com/downloads/updates/

  If this fails, attach a screenshot of the error message if it is in English.  otherwise, quote it.

• I am trying to convert a pdf file to an excel file and simply cannot understand how.  I have a paid subscription, but invites me to register again?

  I am trying to convert a pdf file to an excel file and simply cannot understand how.  I have a paid subscription, but invites me to register again?

  HI wjleshe,

  I checked your account using the email address you use here in the forums, but I don't see any order history. May register with a different email address? Or you sign up via the player mobile app for iOS or Android? If you got your subscription via an in-app purchase, Adobe wouldn't have the time of your order. And, you should contact the app store, if there is a problem with your subscription.

  Best,

  Sara

• I have downloaded a few you tube vedios. They were not open but are in the dwlhelper folder. I tried to remove them, but could not. Help me remove them.

  I tried to remove them, but could not. Help me remove these files that are not open.

  Hello Emma, try to restart your computer and delete files immediately after. Alternatively, you can use a tool like unlocker to remove the lock and delete files...

• I am trying to install a PC game. When the DVD and I click on install I get the message, setupexe has stopped working

  original title: setupexe has stopped working

  I am trying to install a PC game. When the DVD and I click on install I get the message, setupexe has stopped working, windows will find a response and advise. Nothing happens. What should I do to install the soul?

  Hello

  ·         The game you are trying to install?

  ·         You are able to install other programs?

  ·         The specification of the computer meets the requirements for the installation of this game?

  Step 1: Check if the game is compatible with Windows Vista.

  Windows Vista Compatibility Center: http://www.microsoft.com/windows/compatibility/windows-vista/default.aspx

  Step 2: Try to copy the contents of the DVD on the desktop. Then install the game.

• while trying to install sketches of painter Corel on 32-bit Windows Vista, I get the message of the CXML File() - > could not IID_iXMLDocument2 instance. .

  while trying to install sketches of painter Corel on 32-bit Windows Vista, I get the message of the CXML File() - > could not IID_iXMLDocument2 instance. After the closure of this msg several times I get the message .xml configuration could not be loaded. This may indicate that the file is corrupted. I tried downloading the software and the software disc and get the exact same message. Does anyone have any ideas as to what is happening and how to fix it?

  Hello

  ·          You have an earlier version (trial version) of Corel painter, installed on the computer?

  Step 1: If you need to uninstall the trial version and then try to install the full version of Corel painter.

  See: http://www.corel.com/servlet/Satellite/us/en/Content/1248977106333

  Step 2: I also recommend you contact Support Corel to this topic and see if they have a solution - http://www.corel.com/contactus