CS6 'Bought the series' does not

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• Bought the option does not

  I'm trying to re - download music that I lost when my hard drive fried and the option to purchase under my account name is missing.  I tried a disconnection and rear connection and it is not yet here.  What should I do?

  

  I had the same problem, if it shows it depends (I have no idea why) on what options you have selected in iTunes: iTunes 12.3.3

  You should always be able to re-download your past purchases via the purchase link under quick links on the right side of the home page of the iTunes music store

• How download Photoshop CS6 when the link does not appear on my account more?

  Hello,
  I have Adobe Photoshop CS6 Extended Student and Teacher Edition.It's the last version you could have without paying each month for Photoshop suscription..
  I would like ton reinstall it on my computer as Bridge doesn't work anymore.
  But i can't download again my software because there is no link anymore on my account
  Please help...
  
  Thanks a lot!
  			 
  Hello
  You can use the link here Download Adobe Creative Suite 6 applications
  Let us know if this helps!
  		   

• Hi, when I export my video footage in adobe pro cs6 first, the film does not come out clearly when its ready for recall. I've never had this problem during and uninstalled the software and installed it again, but get the same problem. I tried

  My export settings are mpeg2 dvd and then Pal widescreen high quality that I always used. I have pictures that I tried to export was recorded on a sony 200 1080 50i pxw, can help pls

  You have changed fields less than superior. I don't remember what works with 50i.

  Also, parameters of culture to the left, use "scale to fill" and you will get rid of thin black columns left and right.

• Currently, I have Photoshop CS5 with Adobe Bridge. The upgrade online for Photoshop CS6 includes upgrades to the bridge? I recently bought a camera Nikpn D810. The old version of the bridge does not recognize the D810 Camera Raw format. Thanks for any hel

  Currently, I have Photoshop CS5 with Adobe Bridge. The upgrade online for Photoshop CS6 includes upgrades to the bridge? I recently bought a camera Nikpn D810. The old version of the bridge does not recognize the D810 Camera Raw format. Thanks for any help.

  New digital camera sometimes means an upgrade of the software, as in this case.

  Camera Raw plugin | Supported devices

  Applications of camera Raw compatible Adobe

  First, the D810 is supported in camera Raw which is compatible with the CS6 and later versions 8.6.

  Options:

  1. Pay for upgrade to CS6
  2. Join the cloud to Adobe
  3. Download the free Adobe DNG converter, convert all the D810 Raw files to DNG, and then edit the DNG in CS5 helps Photoshop | Digital Negative (DNG)

• 13-inch early 2011 macbook pro. light green mag extremely shoddy security cordon, macbook pro stopped charging bought new magsafe. and the led does not illuminate or strings. SMC reset now mac does not recognize battery. unplugged

  13-inch early 2011 macbook pro. light green mag extremely shoddy security cordon, macbook pro stopped charging bought new magsafe. and the led does not illuminate or strings. SMC reset now mac does not recognize battery. disconnected the battery and security cordon mag, maintained hold button / stop for 5 seconds, nothing. Another SMC reset and it is the only way Mac powered on that she has no back light for the keyboard and the fan works on high all the time, please can someone HELP, thanks.

  This is the Office Mac Pro forum. I asked that your post be moved to the MacBook Pro laptop forum.

• Netflix bought through iTunes does not give me the option 4K

  Netflix bought through iTunes does not give me the option 4K

  What, instead, have you done so far? Netflix Checked site help or a FAQ section? Contacted Netflix? If none of these give a solution contacted iTunes Support (http://reportaproblem.apple.com)?

• Bought the new computer windows 10, itunes has changed location of support for external hard drive. The music does not appear in itunes.

  BOUGHT NEW COMPUTER WINDOWS 10, CHANGED ITUNES MEDIA LOCATION FOR EXTERNAL HARD DRIVE. THE MUSIC DOES NOT APPEAR ON ITUNES.

  Changing the iTunes media folder location setting affects only where new additions to your library will be stored.  To use a disk external drive to store your library complete (and assuming that you have access to the original data of the library on an old computer) you must copy the iTunes folder, by default in C:\Users\username\Music, on the external drive - structure library and its records should be like this:

  

  The hold button SHIFT DOWN when you start iTunes and when you see this message:

  

  Click choose a library... then find and select the iTunes Library.itl in iTunes on your external drive folder.

  For more information, see user turingtest2 on make a library of portable split.  You must also acquire a 2nd external drive and allows create and maintain a backup your library.

• I want to install WIN 7 on my Dell XP computer. The disc I bought says that the hardsrive must be clean first. The disc does not start on the existing XP. How can I do this?

  I want to install WIN 7 on my Dell XP computer. The disc I bought says that the hard disk must be clean first. The disc does not start on the existing XP. How can I do this?

  Hello

  Have you changed the boot order?

  You need to change the Boot order to make the DVD/CD drive 1st in the boot order and boot from the Windows 7 DVD:

  How to change the Boot order in BIOS:

  http://pcsupport.about.com/od/fixtheproblem/SS/bootorderchange.htm

  Do install a cleaning, removal of the existing XP partition and create a new partition to install 7 on in the own installation process:

  http://www.SevenForums.com/tutorials/1649-clean-install-Windows-7-a.html

  See you soon.

• Needed to restore Windows on my computer, I can't install Photoshop CS6. Although the license, the site indicates that the number does not match.

  Need to restore Windows on my computer, I can't install Photoshop CS6. Although the license, the site indicates that the number does not match.

  Invalid License http://helpx.adobe.com/creative-suite/kb/error-serial-number-valid-product.html

  -http://helpx.adobe.com/creative-suite/kb/invalid-serial-number-cs4.html

  - and http://forums.adobe.com/thread/1038761

• I bought indesign cc 15 and I want to download the version previous (2014), but the option does not appear in my window. Can you help me?

  !

  I bought indesign cc 15 and I want to download the version previous (2014), but the option does not appear in my window. Can you help me?

  !

  Download previous versions of Adobe Creative applications-

  http://helpx.Adobe.com/creative-cloud/kb/download-previous-versions-creative-applications. HTML

• XI Adobe bought and downloaded from the site does not not after the installation of the automatic update

  I purchased a license through web for xi Adobe & downloaded and installed.  Worked perfectly until the recent update (app was config auto-Update). Now the product does not open, it immediately passes to "not responding" when opening a .pdf file.  I tried to go programs - "fix" without success. I DON'T want to update for DC, as the automatic upgrade has tried to make me do.  I just want what I bought to work! Please notify.

  I have searched all over the support sites and knowledge base, but have not found a solution.  I'm willing to pay for support (although I think it should be on Adobe for trying to move me to a software that I did not ask for!)  But there seems to be NO WAY to access support via phone either.  You are sent through several self-invited, which only direct you to this site. If you happen to get an operator, they EVEN make!

  ANY SOLUTION SOMEONE? In my view, that I've been robbed! Not very practical to sell a product and THEN offer no possibility to use unethical or anything else once you take the $$$.

  reset your preferences - https://forums.adobe.com/thread/1595848?start=0&tstart=0

  (and no adobe help is available via Skype, if someone offers.)

• I bought and installed Photoshop elements 13. The program does not open says bur I have to register on my Adobe ID that I have. Then, I get a box saying I'm not online or my computor clock is out of adjustment. The clock is correct for the time and I have

  I bought and installed Photoshop elements 13. The program does not open but says I have to register on my Adobe ID that I have. Then, I get a box saying I'm not online or my computor clock is out of adjustment. The clock is correct for the time being, and I am on the line what should I do?

  See the link below:

  Photoshop elements 13 - can't get a response code in the offline activation method

  Re: I have uploaded a second copy of Acrobat Pro DC to my PC. By clicking on the icon gives your computer is offline or your computer's clock is set incorrectly?

• Cannot install After Effects CS6 for Mac running Yosemite 10.10.3. Tried to run the update, does not. Tried the update of the application Manager initialization failed. Referred to as Support Advisor, abandoned.

  Cannot install After Effects CS6 for Mac running Yosemite 10.10.3. Tried to run the update, does not. Tried the update of the application Manager initialization failed. Referred to as Support Advisor, abandoned.

  start at the top and work your way down to apply applicable patches until your problem is solved.

  If (win) cc: https://helpx.adobe.com/creative-cloud/kb/creative-cloud-desktop-application-failed.html

  If your error is:

  "Setup failed to initialize. File not found. ' or 'could not initialize installation. This could be due to missing files.

  first of all, rename folder OOBE OOBE.old.

  to find the OOBE:

  Win 64 bit OS: Program Files x86\Common Files\Adobe\OOBE

  Win 32 bit OS: Program Files \Common Files\Adobe\OOBE

  Mac os: HD > library > application support of > adobe > caps

  Mac os: USER > library > application support of > adobe > OOB

  If it fails or isn't the exact error you see, uninstall, clean (http://www.adobe.com/support/contact/cscleanertool.html) and reinstall.

  If you use an installation dvd:

  Copy the contents of the drive in a desktop folder and install from this directory.

  If you are using a mac:

  1. try to create a new user account in Mac with administrator privileges.

  2. connect to the new user, navigate to Mac HD > Application > utilities > Adobe Installer folder, locate products such as Adobe Reader, Adobe Flash, Adobe Air and uninstall the

  3. navigate to the user library > Application Support > Adobe and Adobe put in the trash.

  4. navigate to Mac HD > library > Application Support > Adobe and Adobe put in the trash.

  5 restart the installation.

  If everything is applicable above fails, check your Setup logs:

  http://helpx.Adobe.com/Photoshop-elements/KB/troubleshoot-install-using-logs-elements.html

• On the same machine, the fluid does not work in CS6, but worked A-OK in CS5

  Any suggestions?

  Liquefy in CS6 uses the GPU acceleration. Update your video driver to make it work properly. Unfortunately the flow does not obey the global settings to OpenGL / OpenCL in preferences, so there's no way around that. Eitehr it works or is not...

  Mylenium