CS6 install fails to boot on Win 7 PC

CS6 install fails to boot on Win 7 PC. Have tried the CS cleanup tool, installation of the admin, download Application Manager account separately and checked the installation media. The PDApp.log display PIM errors; Failed to load updaterInventory library, error in _pimCreateAndValidateUpdateInventoryLibrary, Setup - impossible free PIM items. Any help appreciated.

Hi karima,.

Please navigate to:

Program/C Files(X86) /Common Files/Adobe/OOBE and rename it to OOBE.old

Program/C Files(X86) /Common Files/Adobe/Caps and rename it to Caps.old

Run the installer and try to install. If the error persists, then download and install again.

Kind regards

Romit Sinha

Tags: Adobe

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