CS6 install on macbook pro - have disks, no disk drive on the computer
I just bought a macbook pro and it's not a hard drive. I need to install CS6 and have the disc and the serial No., any suggestions? Download CS6 directly from Adobe's Web site?
Yes, you can download the demo version and use your serial number to activate it. Go to products of the Adobe site and find any CS6 software was purchased and go to his web page. On this page you will find a link 'Try' to the right.
Tags: Adobe
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EtreCheck version: 2.9.12 (265)
Report generated 2016-06-06 13:18:02
Download https://etrecheck.com EtreCheck
Time 05:55
Performance: average
Click the [Support] links to help with non-Apple products.
Click the [details] links for more information on this line.
Click on the link [check files] help with unknown files.
Problem: Beachballing
Hardware information:
MacBook Pro (15-inch, mid 2010)
[Technical details] - [User Guide] - [warranty & Service]
MacBook Pro - model: MacBookPro6, 2
1 2.4 GHz Intel Core i5 processor: 2 strands
4 GB of RAM expandable - [Instructions]
BANK 0/DIMM0
OK 2 GB DDR3 1067 MHz
BANK 1/DIMM0
OK 2 GB DDR3 1067 MHz
Bluetooth: Old - transfer/Airdrop2 not supported
Wireless: en1: 802.11 a/b/g/n
Battery: Health = Normal - Cycle count = 779
Information on this video:
Intel HD Graphics
NVIDIA GeForce GT 330M - VRAM: 256 MB
Color LCD 1680 x 1050
System software:
OS X El Capitan 10.11.5 (15F34) - since startup time: less than an hour
Disc information:
ST9500325ASG disk0: (500,11 GB) (rotation)
EFI (disk0s1) < not mounted >: 210 MB
Recovery HD (disk0s3) < not mounted > [recovery]: 650 MB
Macintosh HD (disk 1) /: 498,88 (Go 274,92 free)
Storage of carrots: disk0s2 499.25 GB Online
MATSHITADVD-R UJ-898)
USB information:
Computer, Inc. Apple IR receiver.
Built-in ISight from Apple Inc..
Card reader Apple
Apple Inc. Apple keyboard / Trackpad
Apple Inc. BRCM2070 hub.
Apple Inc. Bluetooth USB host controller.
Guardian:
Mac App Store and identified developers
Unknown files:
~/Library/LaunchAgents/com.vndv.tagfolders.tagprompter.plist
osascript/Users/Duffy/Library/Application Support / files/Tag Prompter.app/Contents/Resources/ Tag
Scripts/TagPrompterScript.scpt
A unknown file found. [Check files]
Kernel extensions:
/ System/Library/Extensions
au.com.maxon.driver.MaxonFamily [no charge] (1.0 - 2016-06-05) [Support]
com [no charge]. Seagate.driver.PowSecDriver (4.4.10 - 2016-06-05) [Support]
com [no charge]. ZTE.driver.ZTEUSBCDCACMData (ZTEDriver_MacV1.3.1 - 2016-06-05) [Support]
com [no charge]. ZTE.driver.ZTEUSBMassStorageFilter (ZTEDriver_MacV1.3.1 - 2016-06-05) [not loaded] com.microsoft.driver.MicrosoftMouse (8.0 - 2016-06-05) [Support]
com.option.driver.Option72 [no charge] (2.17.0 - 2016-06-05) [Support]
com.option.driver.OptionMSD [no charge] (1.21.0 - 2016-06-05) [Support]
com.Realtek.driver.rtl8187 [no charge] (1.4.5 - 2016-06-05) [Support]
com.seagate.driver.PowSecDriverCore [no charge] (5.2.6 (26913) - 10.4 SDK - 2016-06-05) [[no charge] com.sierrawireless.driver.SierraDIPSupport (1.0.0.2 - 2016-06-05) [Support]]
com.sierrawireless.driver.SierraDevSupport [no charge] (1.0.7 - 2016-06-05) [Support]
com.sierrawireless.driver.SierraFSRSupport [no charge] (1.0.1 - 2016-06-05) [Support]
com.sierrawireless.driver.SierraHSRSupport [no charge] (2.1.1.4 - 2016-06-05) [Support]
com.sierrawireless.driver.SierraIPDirect [no charge] (1.1.1 - 2016-06-05) [Support]
com.Wacom.kext.wacomtablet [no charge] (Tablet Wacom 6.3.7 - 3 - SDK 10.8 - 2016-06-05) [/System/Library/Extensions/Maxon.kext/Contents/PlugIns
au.com.maxon.driver.MSM6280Panther [no charge] (1.0 - 2010-04-10) [Support]
au.com.maxon.driver.MSM6280Universal [no charge] (1.0 - 2010-04-10) [Support]
/System/Library/Extensions/MicrosoftMouse.kext/contents/plugins
com.microsoft.driver.MicrosoftMouseBluetooth [no charge] (8.0 - 2010-07-18) [Support]
com.microsoft.driver.MicrosoftMouseUSB [no charge] (8.0 - 2010-07-18) [Support]
/ System/Library/Extensions/Seagate storage Driver.kext/Contents/PlugIns
com.seagate.driver.PowSecLeafDriver_10_4 [no charge] (5.2.6 (26913) - 10.4 SDK - 2014 - 10-[Support])
com.seagate.driver.PowSecLeafDriver_10_5 [no charge] (5.2.6 (26913) - SDK 10.5 - 2014 - 10-[Support])
com.seagate.driver.SeagateDriveIcons [no charge] (5.2.6 (26913) - 10.4 SDK - 2014-10-07) [System launch Agents:]
[loaded] 7 tasks Apple
[loading] 167 tasks Apple
[operation] 64 tasks Apple
Demons of launch system:
[operation] com.seagate.TBDecorator.plist (2013-10-12) [Support]
[loaded] 45 tasks Apple
[loading] 161 tasks Apple
[operation] 85 tasks Apple
Launch of Agents:
[no charge] com.adobe.AAM.Updater - 1.0.plist (2016-06-05) [Support]
[failure] com.adobe.ARMDCHelper.cc24aef4a1b90ed56a... plist (2016-05-11) [Support]
[operation] com.adobe.AdobeCreativeCloud.plist (2015-07-29) [Support]
[loading] com.google.keystone.agent.plist (2016-03-11) [Support]
com.oracle.java.Java - Updater.plist [no charge] [Support]
[operation] com.wacom.wacomtablet.plist (2013-10-12) [Support]
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[loading] com.adobe.ARMDC.Communicator.plist (2016-05-11) [Support]
[loading] com.adobe.ARMDC.SMJobBlessHelper.plist (2016-05-11) [Support]
[operation] com.adobe.adobeupdatedaemon.plist (2015-09-25) [Support]
[loading] com.adobe.agsservice.plist (2015-09-25) [Support]
[loading] com.adobe.fpsaud.plist (2016-05-10) [Support]
[loading] com.adobe.versioncueCS3.plist (2014-02-25) [Support]
[loading] com.google.keystone.daemon.plist (2016-03-11) [Support]
[loading] com.microsoft.office.licensing.helper.plist (2010-08-25) [Support]
com.oracle.java.Helper - Tool.plist [no charge] [Support]
[loading] com.sierrawireless.SWoCTool.plist (2011-11-04) [Support]
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User Agents to launch:
[loading] com.adobe.AAM.Updater - 1.0.plist (2015-06-16) [Support]
[loading] com.adobe.ARM. [...]. plist (2009-11-30) [Support]
[failure] com.adobe.ARM. [...]. plist (2011-07-29) [Support]
[loading] com.divx.agent.postinstall.plist (2012-07-13) [Support]
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User Login items:
MicrosoftMouseHelper Application (/ library/PreferencePanes/Microsoft Mouse.prefPane/Contents/)
Resources/MicrosoftMouseHelper.app)
AdobeResourceSynchronizer Application (/ Applications/Adobe Acrobat 8 Professional / Adobe Professional.app/Contents/Support/AdobeResourceSynchronizer.app)
Dropbox application (/ Applications/Dropbox.app)
Hidden AdobeResourceSynchronizer Application (/ Applications/Adobe Acrobat DC/Adobe Acrobat.Contents/Helpers/AdobeResourceSynchronizer.app)
CNQL1208_ButtonManager Application hidden (/Library/CFMSupport/CNQL1208_ButtonManager.Other Apps):
[operation] com.adobe.acc.AdobeDesktopService.123232.836E8B5D-E858-42E5-8697-D6A881EA5C22
[ongoing] com.Adobe.accmac.95392
[ongoing] com.etresoft.EtreCheck.181152
[ongoing] com.getdropbox.dropbox.147872
[ongoing] com.Intego.virusbarrierexpress.agent
[ongoing] com.Microsoft.microsoftmousehelper.124512
[ongoing] com.wacom.TabletDriver.144032
[ongoing] com.wacom.WacomTouchDriver.124192
[ongoing] jp.co.canon.scanner.CNQL2410_ButtonManager.121312
[loading] 417 tasks Apple
[operation] 170 tasks Apple
Internet Plug-ins:
AdobePDFViewerNPAPI: 15.016.20039 - SDK 10.11 (2016-05-11) [Support]
Flash Player: 21.0.0.242 - SDK 10.6 (2016-06-05) [Support]
EPPEX plugin: 10.0 (17-09-2014) [Support]
AdobePDFViewer: 15.016.20039 - SDK 10.11 (2016-05-11) [Support]
iPhotoPhotocast: 7.0 (2010-05-11)
QuickTime Plugin: 7.7.3 (2016-06-05)
FlashPlayer - 10.6: 21.0.0.242 - SDK 10.6 (2016-06-05) [Support]
NP_2020Player_IKEA: 5.0.94.1 - SDK 10.6 (2012-09-28) [Support]
AdobeAAMDetect: 3.0.0.0 - SDK 10.9 (2015-09-25) [Support]
GarminGpsControl: output 2.9.3.0 (2010-10-29) [Support]
DivXBrowserPlugin: 2.2 (2012-06-07) [Support]
OVSHelper: 1.1 (2012-06-07) [Support]
Silverlight: 4.0.60531.0 (2011-10-30) [Support]
Web of Google Earth plugin: 5.1 (2009-11-12) [Support]
Default browser: 601 - SDK 10.11 (2016-06-05)
Flip4Mac WMV Plugin: 2.4.4.2 (2012-07-13) [Support]
SharePointBrowserPlugin: 14.5.6 - SDK 10.6 (2015-10-10) [Support]
WacomTabletPlugin: WacomTabletPlugin 2.1.0.2 (2013-10-12) [Support]
NP_2020Player_WEB: 5.0.7.0 (2011-04-03) [Support]
WacomNetscape: 2.1.0 - 1 - SDK 10.8 (2013-11-22) [Support]
The internet user Plug-ins:
Unity Web Player: UnityPlayer version 2.6.1f3 (2014-03-15) [Support]
RealPlayer Plugin: unknown
Unity Player: UnityPlayer version 1.6.0 (2007-02-11) [Support]
Safari extensions:
1 - ClickWeather - TWCi - http://www.weather.com/ (2012-06-03)
Better Facebook - Matt Kruse - http://BetterFacebook.net (2012-06-03)
PIN button - Pinterest, Inc. - http://www.pinterest.com/ (2015-07-06)
SlickSavings - tap, Inc. (2015-04-09)
DivX Plus Web Player HTML5 < video > - © 2000-2011 DivX, LLC. - http://divx.com (2012-07-13)
CLEA. Nr Videos - Internet Cleaner A - http://clea.nr/ (2015-09-25)
Translate - SideTree.com - Mac Apps and the Web - http://SideTree.com/extensions.html#Translate
(2014-07-21)
AdBlock - Michael Gundlach - https://getadblock.com (2015-09-15)
3rd party preference panes:
Adobe Version Cue CS3 (2014-02-25) [Support]
RCDefaultApp (2006-11-27)
DivX (2012-06-07) [Support]
Flash Player (2016-05-10) [Support]
Flip4Mac WMV (2012-05-16) [Support]
Microsoft mouse (2011-07-30) [Support]
Seagate for Mac OSX dashboard (2014-09-12) [Support]
Time Machine:
Skip system files: No.
Mobile backups: OFF
Automatic backup: YES
Volumes to back up:
Macintosh HD: Disc size: 498,88 GB disc used: 223,95 GB
Destinations:
Duffy photos & website [Local]
Total size: TB 3.00
Total number of backups: 32
An older backup: 10/10/2014, 19:02
Last backup: 25/01/2016, 20:57
Size of backup drive: Excellent
Size of backup 3.00 TB > (disk size 498,88 GB X 3)
Portable Duffy - drive FreeAgent GoFlex [Local]
Total size: 999,86 GB
Total number of backups: 21
An older backup: 10/08/2014, 16:00
Last backup: 07 11, 2015, 12:47 AM
Size of backup drive: adequate
Backup size 999,86 GB > (disc 223,95 GB X 3)
Duffys MacBook Pro backup two [Local]
Total size: 1.00 TB
Total number of backups: 2
An older backup: 10/10/2014, 01:10
Last backup: 02 19, 2015, 16:59
Size of backup drive: adequate
Backup size 1.00 TB > (disc 223,95 GB X 3)
Top of page process of CPU:
36% mdworker (3)
4% WindowServer
4% kernel_task
0% adobe CEF Helper (3)
0% fontd
Top of the process of memory:
Kernel_task 484 MB
Dropbox 143 MB
139 MB Adobe CEF Helper (3)
Pier 90 MB
90 MB WindowServer
Virtual memory information:
718 MB of free RAM
3.30 GB used RAM (1.39 GB being cached)
Used Swap 0 B
Diagnostic information:
6 June 2016, 13:07:18 test - passed
June 6, 2016, 10:58:42 ~/Library/Logs/DiagnosticReports/
storedownloadd_2016-06-06-105842_ .crash [deleted]
/System/Library/PrivateFrameworks/CommerceKit.Framework/versions/A/resources/Sto redownloadd
June 5, 2016, 23:00:46 / Library/Logs/DiagnosticReports /.
WacomTabletDriver_2016-06-05-230046_ .crash [deleted]
/ Library/Application Support/Tablet/WacomTabletDriver.app/Contents/MacOS/WacomTabletDriver
June 5, 2016, 22:38:17 / Library/Logs/DiagnosticReports /.
AdobeCrashDaemon_2016-06-05-223817_ .crash [deleted]
/ Applications/utilities/Adobe Creative Cloud / * / Core Sync.app/Contents/Frameworks/
AdobeCrashReporter.framework/Versions/A/AdobeCrashDaemon.app/Contents/MacOS/
AdobeCrashDaemon
June 5, 2016, 19:45:43 ~/Library/Logs/DiagnosticReports/
EtreCheck_2016-06-05-194543_ .crash [deleted]
/Users/user/downloads/EtreCheck.app/Contents/MacOS/EtreCheck
Delete
Intego antivirus.
Mouse Microsoft (not responsible in any case)
All extensions/plugins that you do not use.
Restart Etrecheck.
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Since the update to El capitan OSX 10.11.4 on my Macbook Pro (2012) I can not connect to the app store - ideas? Im not geek so please be gentle!
Try restarting mode without failure. To restart in safe mode, restart the computer and press on and hold down the SHIFT key until the Apple icon appears. The computer starts more slowly than usual because the disk utility checks the drive. After getting on the desktop launch the App store and try to connect. Successful or not, once you're done, restart normally to exit safe mode.
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