CS6 installation on new hardware issues

My purchase of CS6 was an upgrade of CS5.  Those have been install on the device is now dead, and I load the software on a new PC. When I try to enter the serial number that I received when purchasing the upgrade, I get a message that there is no qualified product on the PC.  Of course not, because the device installed on CS5 is now dead.  I need to find a way to install CS5 on this new device and then install CS6 on that?  This seems like a crazy approach, but...

I need to find a way to install CS5 on this new device and then install CS6 on that?

Lol there is not need to re - install of CS5.

When you get the "no product calling...". "message, you should have an option to enter your serial number CS5 instead. Once you enter that, the CS6 installer should complete the installation successfully.

Tags: Adobe

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