CTS calling not of C series running software TC5

I'm having a problem where the calls of CTS does not call Tangberd C series exploiting TC5.1 software.

Here's the whole upward;

CTS registered series CUCM and C registered in VCS

There is a trunk between CUCM and VCS.

Version

CTS - 1.8.1, sereis C - TC5.1, CUCM 7.1 VCS 8.6.2,

CTS is not a call to the endpoint TC5 but if I downgrade to TC4. the call goes thru.

Everyone is run in this kind of problem? If so, can you share me your solution please?

Hi Zaw,

I saw a similar question in the past on CUCM 8.6.2 where the present of a URI in the SIP contact header and the CUCM TC5 endpoint tries a DNS reverse lookup on the server of the URI that fails and pulls the call.

I would need to see traces CUCM to confirm, it comes to the question, but if I remember well him endpoint CTS would a 503 Service Unavailable message.

If you control the DNS server that the CUCM is pointed, so you could try adding a fake a record for your SIP on VCS domain to see if it helps.

It may be preferable to prosecute in order to explore all the options your TAC.

Thank you

Paul

Tags: Cisco Support

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