Customer with application startup error message

I have a client who receives the error message following when my application starts.  I checked and other people with the same model and the operating system may not be problems.  I delete the app and reinstall it, but it doesn't seem to help.  I was wondering if someone else has faced a similar problem.

Error starting application class.net.rim.device.api.ui.container grid field manager not found

I submitted this to the RIM.  They go for me SUPER fast.  I was impressed by Garrett.

Bad news, RIM forgot to include gridFieldManager in the 5.0.0.602 output for the 9700, which is be the 9700 version for most carriers, as I can tell.  They checked that older operating systems are OK and the new 5.0.0,714 OS is OK.

Unfortunately, it is a very big problem for me.  To make it worse, I don't think that App World has a way to send the release notes for customers. VERY short-sighted.  I think that someone way more thought App Word and made it so complicated that sucks for developers and customers.

Thank you all for your comments.  It is much appreciated.

Tags: BlackBerry Developers

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