Customization Wizard - invalid installation package

I have big problems with the wizard of customization on OS X. I managed to use with Acrobat DC but whenever I try to use it with CD player I get "invalid installation package" some pkg install I choose. I got a version of the distribution, with the permission of you, Adobe, distribute, AcroRdrDC_1500920069_MUI. This version doesent help either. There is no even created custwiz.log. I checked all the features of installers by Manuel installs. When you use personalization wiz, I could do it on own BONES, clean the VM. Tried the new version of the wizard himself. In addition, the version mentioned above I tried offline, universal installer as well as English for OS X 10.10. Please advice and or point me to a valid installer.

THX

/Jens

Unlike the Windows version of the Adobe Customization Wizard DC, the Mac version of the Adobe Customization Wizard DC consumes no packets of Acrobat Reader DC for customization. It is always possible to add these customizations via the creation of PLIST files.

Tags: Acrobat

Similar Questions

Grant Exception offline process fails - DC Acrobat pro continuous track / Customization Wizard 15.0.16.20039

Scenario:
We would like to change the Acrobat Pro DC classic track to track continuous.
I've already prepared the AIP , including patches, but I can't make a new STD with the Customization Wizard (Wizard-Version 15.016.20039)
Meanwhile I tried this on Windows 7 and Windows 10 times with different results in the log file , but both will fail, however.
The instaler in our in the license portal was a classic DC Acrobat installer.
Even if I try to use the MST file existing conventional track (made with an old Assistant 15.07) there is no chance to grant an exception again offline.
Problem:
And that's the point, I can still deploy the classic Adobe follow with the MST file flawlessly, but fail to deploy continuous track because the installation program stops to enter a valid serial number.
Issues related to the:
If it is not allowed to go to the track from classic to continue with the same serial number?
Why the wizard maintains not to create a new exception offline while he was working for an older version of (Acrobat DC and Assistant)
How to solve this problem?
Logifle Windows 7
02/09/16 16:27:13:547 | [INFO] | | | | Adobe PRTK | | | 7104 | __OOBELIB_LOG_FILE__
02/09/16 16:27:13:548 | [INFO] | | | | Adobe PRTK | | | 7104 | START the Adobe PRTK tool *.
02/09/16 16:27:13:548 | [INFO] | | | | Adobe PRTK | | | 7104 | Adobe called PRTK tool VolumeSerialize
02/09/16 16:27:13:549 | [ERROR] | | | | Adobe PRTK | | | 7104 | C:\Users\heinz\AppData\Local\Temp\CusA3EB1100
02/09/16 16:27:13:550 | [INFO] | | | | Adobe PRTK | | | 7104 | creation C:\Users\heinz\AppData\Local\Temp\CusA3EB1100\prov.xml
02/09/16 16:27:13:551 | [INFO] | | | | OOBELib | | | 7104 | OOBELib Session begins *.
02/09/16 16:27:13:551 | [INFO] | | | | OOBELib | | | 7104 | Version 9.0.0.301,7.0
02/09/16 16:27:13:551 | [INFO] | | | | PCDService | | | 7104 | Service of PCD in non threaded mode
02/09/16 16:27:13:552 | [INFO] | | | | DispatchClientLib | | | 7104 | Dispatch table of path: C:\Users\heinz\AppData\Local\Temp\CusA3EB.tmp\dispatchtable.xml
02/09/16 16:27:13:553 | [INFO] | | | | DispatchClientLib | | | 7104 | (re) load Local Dispatch Table-[0] status.
02/09/16 16:27:13:553 | [INFO] | | | | DispatchClientLib | | | 7104 | Scope: [2].
02/09/16 16:27:13:554 | [INFO] | | | | DispatchClientLib | | | 7104 | Scope of setting for GM
02/09/16 16:27:13:792 | [ERROR] | | | | OPMWrapper | | | 7104 | A failed by getting the value of key in OPMGetValueForKey
02/09/16 16:27:13:792 | [INFO] | | | | OOBELib | | | 7104 | Failed to get the user name for Proxy in OPM DB
02/09/16 16:27:13:792 | [INFO] | | | | AXFBLicensing | | | 7104 | Unable to load axlibv7.dll, try again
02/09/16 16:27:13:792 | [INFO] | | | | AXFBLicensing | | | 7104 | Unable to load axlibv7.dll, try again with axlib in ACF
02/09/16 16:27:13:893 | [INFO] | | | | AXFBLicensing | | | 7104 | All function pointers managed to recover
02/09/16 16:27:13:893 | [INFO] | | | | OOBELib | | | 7104 | Received Params for posting online: Driver: {AcrobatCont-12-Win-GM, calling V7: 3
02/09/16 16:27:13:893 | [INFO] | | | | OOBELib | | | 7104 | receipt LEID: V7 {} AcrobatCont-12-Win-GM
02/09/16 16:27:13:893 | [INFO] | | | | OOBELib | | | 7104 | Support for locale: all THE
02/09/16 16:27:13:893 | [INFO] | | | | OOBELib | | | 7796 | OOBELib ValidateSerialOnline
02/09/16 16:27:13:893 | [INFO] | | | | DispatchClientLib | | | 7796 | Scope: [2].
02/09/16 16:27:13:893 | [INFO] | | | | DispatchClientLib | | | 7796 | Scope of setting for GM
02/09/16 16:27:13:893 | [INFO] | | | | OOBELib | | | 7796 | Validation using the driver LEID: V7 {} AcrobatCont-12-Win-GM, App LEID: white >, SN: 970787043745062042938331
02/09/16 16:27:13:902 | [ERROR] | | | | OOBELib | | | 7796 | Unable to get the proxy by default system in setProxyCredentialsForIALSession
02/09/16 16:27:13:902 | [INFO] | | | | OOBELib | | | 7796 | Unable to set the credentials of proxy for a session during the serial number validation
02/09/16 16:27:13:903 | [INFO] | | | | OOBELib | | | 7796 | IALClient IAL_SetCaller-[0] took-[0.00] ms.
02/09/16 16:27:13:903 | [INFO] | | | | DispatchClientLib | | | 7796 | Endpoint asked: [AES]
02/09/16 16:27:13:903 | [INFO] | | | | DispatchClientLib | | | 7796 | Length of the URL: [51]
02/09/16 16:27:13:903 | [INFO] | | | | DispatchClientLib | | | 7796 | Return of getEndpointAddr: [0]
02/09/16 16:27:13:903 | [INFO] | | | | DispatchClientLib | | | 7796 | Endpoint asked: [AES]
02/09/16 16:27:13:903 | [INFO] | | | | DispatchClientLib | | | 7796 | Length of the URL: [51]
02/09/16 16:27:13:903 | [INFO] | | | | DispatchClientLib | | | 7796 | URL found [https://lm.licenses.adobe.com/aes/aes/v1/serialInfo]
02/09/16 16:27:13:903 | [INFO] | | | | DispatchClientLib | | | 7796 | Return of getEndpointAddr: [0]
02/09/16 16:27:13:913 | [INFO] | | | | OOBELib | | | 7796 | HTTPCommunicationAgent::processMessage is https://lm.licenses.adobe.com/aes/aes/v1/serialInfo (= extURL)
02/09/16 16:27:15:009 | [INFO] | | | | OOBELib | | | 6516. The request HTTP 200 status code.
02/09/16 16:27:15:009 | [INFO] | | | | OOBELib | | | 7796 | HTTPCommunicationAgent - Return Code: [0] size [213] response catch-[1096.57] time ms.
02/09/16 16:27:15:009 | [ERROR] | | | | OOBELib | | | 7796 | Has received the server error-[16].
02/09/16 16:27:15:009 | [ERROR] | | | | OOBELib | | | 7796 | ErrDesc of the server: no LEID in common for serial number pilot leid combination...
02/09/16 16:27:15:010 | [INFO] | | | | OOBELib | | | 7796 | Validate the status-[528] series took-[1106.48] ms.
02/09/16 16:27:15:010 | [INFO] | | | | OOBELib | | | 7796 | IALClient IAL_SetCaller-[0] took-[0.00] ms.
02/09/16 16:27:15:010 | [ERROR] | | | | OOBELib | | | 7796 | OOBELib IAL common VSN found LEID
02/09/16 16:27:15:010 | [ERROR] | | | | OOBELib | | | 7796 | OOBELib IAL ValidateSerial call failed: 528
02/09/16 16:27:15:010 | [ERROR] | | | | OOBELib | | | 7796 | Combining Driver/ALL scenario SNs off line/invalid
02/09/16 16:27:15:010 | [ERROR] | | | | OOBELib | | | 7796 | Valid SN for the AAMEE mode
02/09/16 16:27:15:010 | [INFO] | | | | OOBELib | | | 7796 | OOBELib stat = 257
02/09/16 16:27:15:895 | [ERROR] | | | | Adobe PRTK | | | 7104 | Impossible to validate the serial number
02/09/16 16:27:15:895 | [INFO] | | | | Adobe PRTK | | | 7104 | Return code 14
02/09/16 16:27:15:895 | [INFO] | | | | Adobe PRTK | | | 7104 | Adobe PRTK tool END *.
02/09/16 16:27:19:926 | [INFO] | | | | Adobe PRTK | | | 6608 | START the Adobe PRTK tool *.
02/09/16 16:27:19:926 | [INFO] | | | | Adobe PRTK | | | 6608 | Adobe called PRTK tool VolumeSerialize
02/09/16 16:27:19:927 | [ERROR] | | | | Adobe PRTK | | | 6608 | C:\Users\heinz\AppData\Local\Temp\CusBD211100
02/09/16 16:27:19:927 | [INFO] | | | | Adobe PRTK | | | 6608 | creation C:\Users\heinz\AppData\Local\Temp\CusBD211100\prov.xml
02/09/16 16:27:19:928 | [INFO] | | | | OOBELib | | | 6608 | OOBELib Session begins *.
02/09/16 16:27:19:928 | [INFO] | | | | OOBELib | | | 6608 | Version 9.0.0.301,7.0
02/09/16 16:27:19:928 | [INFO] | | | | PCDService | | | 6608 | Service of PCD in non threaded mode
02/09/16 16:27:19:929 | [INFO] | | | | DispatchClientLib | | | 6608 | Dispatch table of path: C:\Users\heinz\AppData\Local\Temp\CusBD21.tmp\dispatchtable.xml
02/09/16 16:27:19:930 | [INFO] | | | | DispatchClientLib | | | 6608 | (re) load Local Dispatch Table-[0] status.
02/09/16 16:27:19:930 | [INFO] | | | | DispatchClientLib | | | 6608 | Scope: [2].
02/09/16 16:27:19:931 | [INFO] | | | | DispatchClientLib | | | 6608 | Scope of setting for GM
02/09/16 16:27:19:969 | [ERROR] | | | | OPMWrapper | | | 6608 | A failed by getting the value of key in OPMGetValueForKey
02/09/16 16:27:19:969 | [INFO] | | | | OOBELib | | | 6608 | Failed to get the user name for Proxy in OPM DB
02/09/16 16:27:19:969 | [INFO] | | | | AXFBLicensing | | | 6608 | Unable to load axlibv7.dll, try again
02/09/16 16:27:19:969 | [INFO] | | | | AXFBLicensing | | | 6608 | Unable to load axlibv7.dll, try again with axlib in ACF
02/09/16 16:27:19:970 | [INFO] | | | | AXFBLicensing | | | 6608 | All function pointers managed to recover
02/09/16 16:27:19:970 | [INFO] | | | | OOBELib | | | 6608 | Received Params for posting online: Driver: {AcrobatCont-12-Win-GM, calling V7: 3
02/09/16 16:27:19:970 | [INFO] | | | | OOBELib | | | 6608 | receipt LEID: V7 {} AcrobatCont-12-Win-GM
02/09/16 16:27:19:970 | [INFO] | | | | OOBELib | | | 6608 | Support for locale: all THE
02/09/16 16:27:19:970 | [INFO] | | | | OOBELib | | | 5612. OOBELib ValidateSerialOnline
02/09/16 16:27:19:971 | [INFO] | | | | DispatchClientLib | | | 5612. Scope: [2].
02/09/16 16:27:19:971 | [INFO] | | | | DispatchClientLib | | | 5612. Scope of setting for GM
02/09/16 16:27:19:971 | [INFO] | | | | OOBELib | | | 5612. Validation using the driver LEID: V7 {} AcrobatCont-12-Win-GM, App LEID: white >, SN: 970787043745062042938331
02/09/16 16:27:19:979 | [ERROR] | | | | OOBELib | | | 5612. Unable to get the proxy by default system in setProxyCredentialsForIALSession
02/09/16 16:27:19:979 | [INFO] | | | | OOBELib | | | 5612. Unable to set the credentials of proxy for a session during the serial number validation
02/09/16 16:27:19:979 | [INFO] | | | | OOBELib | | | 5612. IALClient IAL_SetCaller-[0] took-[0.00] ms.
02/09/16 16:27:19:980 | [INFO] | | | | DispatchClientLib | | | 5612. Endpoint asked: [AES]
02/09/16 16:27:19:980 | [INFO] | | | | DispatchClientLib | | | 5612. Length of the URL: [51]
02/09/16 16:27:19:980 | [INFO] | | | | DispatchClientLib | | | 5612. Return of getEndpointAddr: [0]
02/09/16 16:27:19:980 | [INFO] | | | | DispatchClientLib | | | 5612. Endpoint asked: [AES]
02/09/16 16:27:19:981 | [INFO] | | | | DispatchClientLib | | | 5612. Length of the URL: [51]
02/09/16 16:27:19:981 | [INFO] | | | | DispatchClientLib | | | 5612. URL found [https://lm.licenses.adobe.com/aes/aes/v1/serialInfo]
02/09/16 16:27:19:981 | [INFO] | | | | DispatchClientLib | | | 5612. Return of getEndpointAddr: [0]
02/09/16 16:27:19:985 | [INFO] | | | | OOBELib | | | 5612. HTTPCommunicationAgent::processMessage is https://lm.licenses.adobe.com/aes/aes/v1/serialInfo (= extURL)
02/09/16 16:27:21:133 | [INFO] | | | | OOBELib | | | 6536 | The request HTTP 200 status code.
02/09/16 16:27:21:133 | [INFO] | | | | OOBELib | | | 5612. HTTPCommunicationAgent - Return Code: [0] size [213] response catch-[1148.80] time ms.
02/09/16 16:27:21:134 | [ERROR] | | | | OOBELib | | | 5612. Has received the server error-[16].
02/09/16 16:27:21:134 | [ERROR] | | | | OOBELib | | | 5612. ErrDesc of the server: no LEID in common for serial number pilot leid combination...
02/09/16 16:27:21:134 | [INFO] | | | | OOBELib | | | 5612. Validate the status-[528] series took-[1154.13] ms.
02/09/16 16:27:21:134 | [INFO] | | | | OOBELib | | | 5612. IALClient IAL_SetCaller-[0] took-[0.00] ms.
02/09/16 16:27:21:134 | [ERROR] | | | | OOBELib | | | 5612. OOBELib IAL common VSN found LEID
02/09/16 16:27:21:134 | [ERROR] | | | | OOBELib | | | 5612. OOBELib IAL ValidateSerial call failed: 528
02/09/16 16:27:21:134 | [ERROR] | | | | OOBELib | | | 5612. Combining Driver/ALL scenario SNs off line/invalid
02/09/16 16:27:21:134 | [ERROR] | | | | OOBELib | | | 5612. Valid SN for the AAMEE mode
02/09/16 16:27:21:134 | [INFO] | | | | OOBELib | | | 5612. OOBELib stat = 257
02/09/16 16:27:21:973 | [ERROR] | | | | Adobe PRTK | | | 6608 | Impossible to validate the serial number
02/09/16 16:27:21:973 | [INFO] | | | | Adobe PRTK | | | 6608 | Return code 14
02/09/16 16:27:21:973 | [INFO] | | | | Adobe PRTK | | | 6608 | Adobe PRTK tool END *.
Windows 10 log file (1607 / 1511)
02/09/16 16:16:55:986 | [INFO] | | | | Adobe PRTK | | | 6068. __OOBELIB_LOG_FILE__
02/09/16 16:16:55:986 | [INFO] | | | | Adobe PRTK | | | 6068. START the Adobe PRTK tool *.
02/09/16 16:16:55:986 | [INFO] | | | | Adobe PRTK | | | 6068. Adobe called PRTK tool VolumeSerialize
02/09/16 16:16:55:986 | [ERROR] | | | | Adobe PRTK | | | 6068. C:\Users\kheadmin\AppData\Local\Temp\Cus71181100
02/09/16 16:16:55:986 | [INFO] | | | | Adobe PRTK | | | 6068. creation C:\Users\kheadmin\AppData\Local\Temp\Cus71181100\prov.xml
02/09/16 16:16:56:002 | [INFO] | | | | OOBELib | | | 6068. OOBELib Session begins *.
02/09/16 16:16:56:002 | [INFO] | | | | OOBELib | | | 6068. Version 9.0.0.301,7.0
02/09/16 16:16:56:002 | [INFO] | | | | PCDService | | | 6068. Service of PCD in non threaded mode
02/09/16 16:16:56:002 | [INFO] | | | | DispatchClientLib | | | 6068. Dispatch table of path: C:\Users\kheadmin\AppData\Local\Temp\Cus7118.tmp\dispatchtable.xml
02/09/16 16:16:56:002 | [INFO] | | | | DispatchClientLib | | | 6068. (re) load Local Dispatch Table-[0] status.
02/09/16 16:16:56:002 | [INFO] | | | | DispatchClientLib | | | 6068. Scope: [2].
02/09/16 16:16:56:002 | [INFO] | | | | DispatchClientLib | | | 6068. Scope of setting for GM
02/09/16 16:16:56:518 | [ERROR] | | | | OPMWrapper | | | 6068. A failed by getting the value of key in OPMGetValueForKey
02/09/16 16:16:56:518 | [INFO] | | | | OOBELib | | | 6068. Failed to get the user name for Proxy in OPM DB
02/09/16 16:16:56:518 | [INFO] | | | | AXFBLicensing | | | 6068. Unable to load axlibv7.dll, try again
02/09/16 16:16:56:518 | [INFO] | | | | AXFBLicensing | | | 6068. Unable to load axlibv7.dll, try again with axlib in ACF
02/09/16 16:16:56:518 | [INFO] | | | | AXFBLicensing | | | 6068. Could not load axlibv7.dll of ACF
02/09/16 16:16:56:518 | [INFO] | | | | OOBELib | | | 6068. Received Params for posting online: Driver: {AcrobatCont-12-Win-GM, calling V7: 3
02/09/16 16:16:56:518 | [INFO] | | | | OOBELib | | | 6068. receipt LEID: V7 {} AcrobatCont-12-Win-GM
02/09/16 16:16:56:518 | [INFO] | | | | OOBELib | | | 6068. Support for locale: all THE
02/09/16 16:16:56:518 | [INFO] | | | | OOBELib | | | 9680. OOBELib ValidateSerialOnline
02/09/16 16:16:56:518 | [INFO] | | | | DispatchClientLib | | | 9680. Scope: [2].
02/09/16 16:16:56:518 | [INFO] | | | | DispatchClientLib | | | 9680. Scope of setting for GM
02/09/16 16:16:56:518 | [INFO] | | | | OOBELib | | | 9680. Validation using the driver LEID: V7 {} AcrobatCont-12-Win-GM, App LEID: white >, SN: 970787043745062042938331
02/09/16 16:16:56:533 | [ERROR] | | | | OOBELib | | | 9680. Unable to get the proxy by default system in setProxyCredentialsForIALSession
02/09/16 16:16:56:533 | [INFO] | | | | OOBELib | | | 9680. Unable to set the credentials of proxy for a session during the serial number validation
02/09/16 16:16:56:533 | [INFO] | | | | OOBELib | | | 9680. IALClient IAL_SetCaller-[0] took-[0.00] ms.
02/09/16 16:16:56:533 | [INFO] | | | | DispatchClientLib | | | 9680. Endpoint asked: [AES]
02/09/16 16:16:56:533 | [INFO] | | | | DispatchClientLib | | | 9680. Length of the URL: [51]
02/09/16 16:16:56:533 | [INFO] | | | | DispatchClientLib | | | 9680. Return of getEndpointAddr: [0]
02/09/16 16:16:56:533 | [INFO] | | | | DispatchClientLib | | | 9680. Endpoint asked: [AES]
02/09/16 16:16:56:533 | [INFO] | | | | DispatchClientLib | | | 9680. Length of the URL: [51]
02/09/16 16:16:56:533 | [INFO] | | | | DispatchClientLib | | | 9680. URL found [https://lm.licenses.adobe.com/aes/aes/v1/serialInfo]
02/09/16 16:16:56:533 | [INFO] | | | | DispatchClientLib | | | 9680. Return of getEndpointAddr: [0]
02/09/16 16:16:56:533 | [INFO] | | | | OOBELib | | | 9680. HTTPCommunicationAgent::processMessage is https://lm.licenses.adobe.com/aes/aes/v1/serialInfo (= extURL)
02/09/16 16:16:57:643 | [INFO] | | | | OOBELib | | | 9632. The request HTTP 200 status code.
02/09/16 16:16:57:643 | [INFO] | | | | OOBELib | | | 9680. HTTPCommunicationAgent - Return Code: [0] size [213] response catch-[1109.29] time ms.
02/09/16 16:16:57:643 | [ERROR] | | | | OOBELib | | | 9680. Has received the server error-[16].
02/09/16 16:16:57:643 | [ERROR] | | | | OOBELib | | | 9680. ErrDesc of the server: no LEID in common for serial number pilot leid combination...
02/09/16 16:16:57:643 | [INFO] | | | | OOBELib | | | 9680. Validate the status-[528] series took-[1117.29] ms.
02/09/16 16:16:57:643 | [INFO] | | | | OOBELib | | | 9680. IALClient IAL_SetCaller-[0] took-[0.00] ms.
02/09/16 16:16:57:643 | [ERROR] | | | | OOBELib | | | 9680. OOBELib IAL common VSN found LEID
02/09/16 16:16:57:643 | [ERROR] | | | | OOBELib | | | 9680. OOBELib IAL ValidateSerial call failed: 528
02/09/16 16:16:57:643 | [ERROR] | | | | OOBELib | | | 9680. Combining Driver/ALL scenario SNs off line/invalid
02/09/16 16:16:57:643 | [ERROR] | | | | OOBELib | | | 9680. Valid SN for the AAMEE mode
02/09/16 16:16:57:643 | [INFO] | | | | OOBELib | | | 9680. OOBELib stat = 257
02/09/16 16:16:58:537 | [ERROR] | | | | Adobe PRTK | | | 6068. Impossible to validate the serial number
02/09/16 16:16:58:537 | [INFO] | | | | Adobe PRTK | | | 6068. Return code 14
02/09/16 16:16:58:537 | [INFO] | | | | Adobe PRTK | | | 6068. Adobe PRTK tool END *.
In the order of Q and R:

1. isn't is it possible to go to the track from classic to continue with the same serial number?

Response: No, it is not allowed. They are two different applications (classic version and build ongoing) builds and they need different serial numbers.

2. why the wizard maintains not to create a new exception offline while he was working for an older version of (Acrobat DC and Assistant)

Response: Because the generation continues app that you are trying to grant the exception with the Adobe Customization Wizard DC offline is powered evil (aka version of classic construction) type of serial number for a continuous build version.

3. How do I fix this?

Response: In order to get an exception for the continuous offline, man you will need to obtain a continuous series build number and then follow the procedure to get it with the Adobe Customization Wizard DC.

Error of DC in the Customization Wizard Acrobat (Mac)

Hello! I hope someone may be able to help me with this error I get...
I try to customize a .pkg Acrobat DC for MAC that was built using the creative tool Cloud Packager (company).
I have successfully built several Windows packages including one for Acrobat DC and I was also able to customize using the wizard tool.
I use the following documentation:
Overview of Mac-Customization Wizard DC for Mac Assistant
The .pkg which was built for Mac is able to install correctly on a system if it works directly, it is unlikely that there are problems with the packaging itself. This is the version 2015.009.20069.
I also tried to rebuild just to be sure.
I downloaded the wizard of DC customization from the following link:
https://www.Adobe.com/support/downloads/detail.jsp?ftpID=5893
Whenever I try to open the installation file, I get the following error:
"An error occurred when creating the output package. Check the logs for more details".
When I look at the console it shows the following:
05/12/15 5:50:08.293 PM Acrobat Customization Wizard DC [4033]: ERROR: could not extend the installation of entry program to get the name of the track. status return code is [1]
I tried to install the wizard in various places, including /Applications/ and others who have read/write permissions. I tried with several combinations on the first screen of the wizard.
Please see the attached screenshots.
Is there something I'm missing or should be done differently?
Edit:
If it makes a difference, I checked the type of license for my install and it is to show that and activated LeID of:
V7 CreativeCloudEnt - 1.0 - Mac-GM-MUL}
Using this documentation:
Identification of existing facilities - Enterprise Administration Guide
Thank you!

See this video: https://youtu.be/hsRVj1JntXs

HTH,

Ben

Customization Wizard - asking language

Hello
I used Adobe Customization Wizard and created a custom installation package. I used 10.1 MUI. I installed on several servers Citrix XenApp, then their upgrade 10.1.3 MUI.
When new users running Adobe, they are asked what language they want. English is the default. Click on OK and it goes away. It happens once per user, but with Citrix servers put into service that will be a pain.
I couldn't find a way to solve this problem.
I then downloaded Player 10.0.0 WE only and created another package. I couldn't find a 10.1 United States only. I installed which... worked fine... but how I update 10.1.3? I couldn't have updated to 10.1.3 so I tried 10.1, both give me an error indicating that the update does not work on this installation.
What I have to go first to an updated version 10.0.x or am I just completely missed some easy fix here?
Any help is appreciated.

See if you can set the lang to all users at the level of the reg. I have not watched the prefs in a while. See the GOAL.

There is an installer for 10.1 en U.S. here: ftp://ftp.adobe.com/pub/adobe/reader/win/10.x/10.1.0/en_US/.

You describe enough of your goal for a complete answer, but in general:
- Quarterly publications are cumulative to the last quarterly.
- Some versions have exe or msi installers who are full installers.
Ben

Customization of the installation of Reader 10.1

I recently downloaded the Player 10.1 update. I use the customization tool X Adobe to customize the initial installation to 10.01 package remove the automatic update, etc.. However, when I install the 10.1 update, it deletes all my customizations! How to customize the update 10.1 so there is no that? I tried to create a transformation in the Adobe X customization tool, but he tells me I am out of setup.ini. I've never had this happen with any other updates Adobe.
Thank you

Hello

I finally seem to understand why you must get this question. At took some fiddling around.

You try to change the installation of the installer options, i.e. something like making installation reboot without oversight or deletion. This requires one or more additional parameters to be used when installing the MSI file. These entries must be added to the Setup.ini file which in turn calls the MSI with the required parameters.

Achieve the same, so you will have the following text:

1. download the web installer for reader ftp://ftp.adobe.com/pub/adobe/reader/win/10.x/10.1.0/en_US/AdbeRdr1010_en_US.exe 10.1.0

2. open a command prompt window (start > run > type cmd and press enter).

3. type: -sfx_o -sfx_ne and press ENTER.

for example.C:\AdbeRdr1010_en_US.exe -sfx_o"C:\Extracted_Contents" -sfx_ne

4. check the contents of the extracted folder and you should see an AcroRead.MSI, an exe and a few other folders.

5. start Adobe Customization Wizard X and open the AcroRead.msi.

6 perform the necessary customizations and click on file > Save Package. This will change the Setup.ini file to make sure that all the changes you have made will be kept during the installation of drive.

7. double-click on Setup.exe, and you should be good to go.

Thank you

Ankit

Adobe Reader 8.2 does not not on Adobe 8 Customization Wizard

I tried to create a transform file to Adobe Reader 8.2 the Adobe 8 Customization Wizard. However, the tool does not generate transformation and seeks the Setup.ini file.
I looked back to the installer that I had and now is a single msi file unlike previous versions that is a Setup.exe compressed that I used to decompress and get the msi file, the cab file and the setup.ini file.
Anyone know how to get the compressed version of Setup.exe of Adobe Reader 8.2 or how it will work with the Adobe 8 Customization Wizard?

I had the same problem at first but then takes the setup.ini file of my package of Adobe Reader 8.1.3 early last year and made a small edit for him. I have the gasket for your reference (renamed .ini in .txt so rename it to use it).

You plan to distribute this SMS by chance? If so see my other thread here: LINK

Error "Installation package could not be opened" when tried to install Age of Empires 3

Original title: installation package could not be opened

Due to problems with Age of Empires 1, 2 and 3, I recently uninstalled using Advanced Uninstaller. I then reinstalled AOE 1 and 2 but when I tried to install AOE 3 I got the message "the installation package could not be opened. Verify that the package exists and that you can access it. \Age of Empires III.msi"

I assumed that the installation disc (which must be loaded when reading) was struck and he was polite. The warning message still appears. I'm afraid I might have deleted something that I should not have when you uninstall the game. Any suggestions?

Hi kafka001,

Try these steps and check the result.
Step 1: Copy the game on the hard drive and install the game as administrator

a. copy the contents of the CD game on a new foler hard disk.
b. right-click on the game configuration file and click "Run as Administrator"
c. follow the instructions in the wizard to install the game successfully.

Step 2: Delete the contents of the temporary folder in Windows
a. Click Start, type % temp % in the start search box and press ENTER.
b. in the Organize menu, click Select all.
c. in the Organize menu, click on delete.
d. click Yes.

Step 3: If the problem persists, try to install the game in a different folder or to a different drive
a. start game installation.
Note: Do not click on quick installation during installation.
b. follow the setting menus until you see the button change.
c. click on change.
d. in the path box, delete the existing path, and then type the following text:
: \Program Files\Microsoft Games\game name
In this example, is the drive letter of the hard disk and the name of the game is the name of the game you are trying to install.
e. click OK when finished.
f. follow the instructions that appear on the screen to install the game.

For more troubleshooting, see this article

Visit our Microsoft answers feedback Forum and let us know what you think.

Windows 7 Setup fails with «the installation package cannot be opened...» »

We receive the error message "this installation package could not be opened. Verify that the package exists and that you can access it, or contact the application vendor to verify that this is a valid Windows Installer package. "the installation of accessdatabasedriver.exe (database driver Access 2010).

I tried to log in as a local administrator without success.

I ran the diagnostics for Windows install and it says that nothing is wrong.

I tried to disable the anti-virus software and scan for malicious software without success.

Any ideas?

The tracking information is stored in the temp folder:

= Registration began: 14/07/2015-14:57:24 Build type: SHIP UNICODE 5.00.7601.00 appeal process: C:\Windows\SysWOW64\msiexec.exe =.
MSI (c) (0C: 88) [14:57:24:286]: established police. Charset: Req = 0, Ret = 0, fonts: Req = MS Shell Dlg, Ret = MS Shell Dlg

MSI (c) (0C: 88) [14:57:24:286]: established police. Charset: Req = 0, Ret = 0, fonts: Req = MS Shell Dlg, Ret = MS Shell Dlg

MSI (c) (0C: 4) [14:57:24:301]: Resetting cached policy values
MSI (c) (0C: 4) [14:57:24:301]: value of strategy Machine 'Debug' is 0
MSI (c) (0C: 4) [14:57:24:301]: * RunEngine:
Product: AceRedist.msi
Action:
Command line:
MSI (c) (0C: 4) [14:57:24:301]: value of strategy Machine 'DisableUserInstalls' is 0
MSI (c) (0C: 4) [14:57:24:317]: Note: 1: 1402 2: HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Policies\Explorer 3:2
MSI (c) (0C: 4) [14:57:24:317]: Note: 1: 1324 2: Program Files (x 86) 3: 1
MSI (c) (0C: 4) [14:57:24:317]: MainEngineThread returns 2
= Recording stopped: 14/07/2015-14:57:24 =.

Found the problem and the solution.

I found that all msi packages would fail. I tried to install another package as a .exe and received the error message: "the folder path ' program files (x 86)" contains an invalid character.

This brings me to wonder about the long file name support. After research, I found the registry key 'Win31FileSystem' has been set to 1. This system was originally setup to be able to save files on a computer embedded Windows 3.1 (don't ask). It turns out that having this disables running or is not compatible with the appointment of "Program Files" (x 86) Definition of this registry key to 0 and reboot solves the problem of msi.

Thank you

John

When I try to create or convert a PDF file in Acrobat DC I get the error "your request could not be performed. Adobe Acrobat DC license has expired or not been activated. "This will happen even if Acrobat is installed via a Customization Wizard

When I try to create or convert a PDF file in Acrobat DC I get the error "your request could not be performed. Adobe Acrobat DC license has expired or not been activated. "This happens even if Acrobat is installed via a package of the Customization Wizard of the product which takes care of activation and the license is not expired. What could be the cause of the issue?

Uninstall your creative cloud application that basically allows you to download apps and redownload it. This should do the job. Your system just lost you license update.

DC of customization wizard

Hello
I have problems with the DC Customization Wizard. I try to deploy Adobe Acrobat Reader and Acrobat Pro 2015 2015 (the two classic track-> thatswhy 2015 is right, or?).
Because I have not found a CW for 2015, I used DC rather... maybe that's the problem - I do not know...
I try to set security-> protected mode-> files from potentially dangerous places, but I was working not with the version of reader or Pro, its always "off" after the installation and the application as a user by default. Wasn't a problem when we have customized version with the CW for 11 11.
Because it was a recommendation that I already uninstalled CW for 11 and try to add/change some registry settings manually or with the CW isn't the way it should be.
Anyone has any idea on this?
Thanks, Sascha

You must use the wizard later and the latest patch for it to work:

Command line for 2015 reader will be: /sALL /msi PATCH = Setup.exe

Please let me know if it works.

Adobe Customization Wizard for Mac error 27

Whenever I try to run the wizard of customization on Mac, I get the following log file in ~ / Library/Logs/Adobe/CustWiz.log:
Adobe Customization Wizard for Mac treatment begins
2015:06:04 05:40:16 entry Path 2015 Volumes/Acrobat / Acrobat Acrobat/2015 2015 Installer.pkg Selected successfully
2015:06:04 05:40:24 exit /Users/ < user >/Desktop/Adobe Testing.pkg selected with success path
2015:06:04 05:40:24 valid serial number has been entered.
2015:06:04 05:40:24 function valid lockdown plist selected
2015:06:04 05:40:24 launch Volumes/Adobe Customization Wizard/Acrobat Customization Wizard DC.app/Contents/Resources/adobe_prtk with arguments)
"- tool = VolumeSerialize."
"- generate."
"- series = < ourSNhere >,"
"- leid = V7 {} AcrobatESR-12-Mac-GM."
«- provfilepath = / tmp/AcroPro-2143 /»
"- regsuppress = ss"
"- eulasuppress".
)
05:40:25 error code 2015:06:04 is 27
Adobe Customization Wizard completed treatment.

I've searched and can not find this error code 27 shows. Does anyone have any suggestions?

This is done on a Macbook Pro 15 "retina (mid-2014), 2.8 GHz i7 with 16 GB of RAM. I am running 10.10.3 on the machine.

Thanks for any help!

I actually found the question. I was running the wizard to customize the DMG somehow instead of starting from the directory/applications. Still not sure how I managed that one - perhaps not enough of coffee. I noticed in the log after a few tries more and my post:

Launch /Volumes/Adobe Customization Wizard/Acrobat DC.app / Customization Wizard...

I hope my post can prevent someone else pulling the hair!

Problem with the removal of previous versions of the player using the Customization Wizard

Hello
I manage the updates to Adobe Reader and use the Customization Wizard.
I came across a question update to 11.0.07 in I get an error indicating that the installation program is unable to complete due to the installation of earlier versions.
I checked the option "Remove earlier versions" in the Customization Wizard.
I use an agreement of principle to create and patch deployment MSI bae.
My guess is that I need to add the product code somewhere in the MSI tables, but need help doing.
Thank you!

I figured this out and has been able to solve the problem using AdminStudio.

1. when I created the AIP for 11.0.06, a new UpgradeCode was created. This need to be added to the MSI under the heading "General information".

2. the upgrade code disappeared from the UpgradeTable. Added the code and tested it on.

During the test, the previous version has been removed and the new version successfully installed.

Windows 2008 R2 server, Customization Wizard & activation keys

We are using ESX 4 u1 and deploying a lot of windows 2008 R2 VM
I created a model and a Customization Wizard customization file and everything seems to work except the license key. When the VM boots, I find the server are not enabled and the license key box is disabled - I provide the same license key that I put in the Customization Wizard and enroll the server manually without problem.
Is this correct? -J' saw a few items that indicate the changes MS made to the activation of the ways windows 2008, you must manually enable each virtual machine that you create from a template.
Is it possible to automate this process for the virtual machine is activated as part of the initial configuration of a model.

I'm currently going through the same thing... The only thing I met, was that:

http://briandesmond.com/blog/how-to-Sysprep-in-Windows-Server-2008-R2-and-Windows-7/

«If you expect to need to generalize the computer more than one»

many times, you can specify that the Windows Software Licensing Rearm

program to be ignored:

1. set the Microsoft-Windows-Security-SPP\SkipRearm unattended installation

set value to 1. This option specifies that the computer will not

reset, and it will not be restored to its original, out-of-box state.

All licensing and registry data related to activation will remain and will be

do not be reset. Similarly, any period of grace-timers are not reset. »

Now, this talking abot deploying from a platform WAIK... one of the people said that it did in its VMware implemented and "it worked great"... but I don't really know if he spoke the WAIK lab vm system or the model of VMWare itself. I now try the SkipRearm setting 1 and the conversion to the template... then test will deploy from there. I activated the virtual machine is already using my MSDN key (this will be in my lab). I hope that during Sysprep running, it leaves the active system.

The key in question is: HKLM\Software\Microsoft\WindowsNT\CurrentVersion\SoftwareProtectionPlatform and HKLM\Software\Wow6432NodeMicrosoft\WindowsNT\CurrentVersion\SoftwareProtectionPlatform.

I changed the two entries of SkipRearm DWord to 1... We'll see what happens.

How to remove the register your product with Customization Wizard?

Hi people,
I'm trying to deploy Acrobat Pro XI with group policy on 64 bit Windows 7 on our domain computers.
It seems that the GPO installed on my test machine, but Acrobat is launching a startup screen "Register your product" when it starts. Did I miss something in the Adobe Customization Wizard of XI? I entered the serial number and deleted the EULA option.

Thank you
Rice

Hi, rice,

Yes, there is an option in Adobe Customization Wizard to disable the product registration window.

Open the package in the Customization Wizard, and then you must go to the category of "Online and Adobe online services features", then check the option 'off the record '.

Adobe Customization Wizard for Acrobat XI

Adobe Customization Wizard for Acrobat XI when will be available? I need to enter in SCCM. Are there alternative instructions to do a slient without the Wizard installation.

Acrobat XI Wizard customization for Windows is expected to be released in early November.

Here is the manual for the XI for Windows of the Customization Wizard:

http://www.Adobe.com/devnet-docs/acrobatetk/tools/Wizard/customization %20Wizard%2011%20for%20Windows.pdf

For Mac, please try this: ftp://ftp.adobe.com/pub/adobe/acrobat/mac/11.x/11.0.00/misc/

Kind regards

Ravi

Customization Wizard - invalid installation package

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