Customizations of trust details doing not customer portal

I developed about six to eight screens review custom approval, but also screens for the approval tasks task details.

But I don't see a way to apply these customizations to the screen a customer presented with when they click on an exceptional approval - all customer portal approvals appear to be the generic system failure, which only shows the description of the task and ask fields.

I defined a set screen application, task screen together, and a defined approval form but don't seem to be able to manipulate these relationships somehow made my custom "approval examination" tie to the customer saw "approve the details."

Can someone point me in a direction until I could be missing?

Once you have associated the screens on the workflow template, you archive requests that were created after the changes or that were created before the changes?

If you look at applications that were made prior to the changes, you must update the tables cr_request and cr_task entity_type column so that the changes are visible. You can do this via a query in the database or open the request/task and change the screen as you did on the workflow model. If the requests were made after the changes to the workflow then you shouldn't have to do.

Tags: VMware

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